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AWARD Complete Services

The Provision of a Customer Service Telephony System

Published 14 May 2026

14 May 2026

Closed 17 Jul 2024

Government Commercial Agency

Primary CPV: 32400000 *
Networks
Location: 🇬🇧 Liverpool, North West
Value: £375,109
Contract: 3 years Duration
16/09/2024 15/09/2027
Contract Types: 32 *Radio, TV & telecommunications equipment
Full CPV Breakdown
SME suitable: Yes

Publisher Address

Floor 9, The Capital Building, Old Hall Street, Liverpool, L3 9PP, England · UKD72

Contact

Crown Commercial Service on behalf of Crown Commercial Service : Cabinet Office

supplier@crowncommercial.gov.uk

3450103503

Award Criteria

Not specified

FULL DOCUMENTATION

Contract Signed (contractsfinder.service.gov.uk) · Contract Signed
(REDACTED) · Contract Schedule
Contract Change Notice for an amendment to the current contr... · Contract Notice
Contract Notice (contractsfinder.service.gov.uk) · Contract Notice

Related tenders

Government Commercial Agency

All notices from this publisher

Same CPV code

32400000 *

All notices with this CPV code

Reference: CCNE24A01

The Provision of a Customer Service Telephony System to be deployed across four locations, in order to provide a point of contact for Crown Commercial Services' Customers and Suppliers.

Awarded to

CINOS LIMITED 10 Sep 2024 · £375,109

Full CPV breakdown

32400000 — Networks (primary)

Notice details

Competition: Framework or DPS call-off (only suppliers already on the framework)
Contract type: Services
Winning supplier: SME
Procurement method: Call-off from a framework agreement
Main category: Services
Notice status: Complete
Award status: Active
Award date: 10 Sep 2024
Suitable for SMEs: Yes
Suitable for VCSEs: No
Language: EN
Published: 14 May 2026 14:55
Deadline: 17 Jul 2024 16:00
OCID: ocds-b5fd17-0415de1d-195d-4543-a20d-8d0fe6e09e3b
Notice ID: CCNE24A01

Organisations on this notice

CINOS LIMITED

Supplier SME

Unit 4.9, Hitech, Frimley 4 Business Park, Frimley GU16 7SG Camberley England

Full notice record

56 details

Everything the publisher included in this notice, organised by section.

Tender

Title	The Provision of a Customer Service Telephony System
Description	The Provision of a Customer Service Telephony System to be deployed across four locations, in order to provide a point of contact for Crown Commercial Services' Customers and Suppliers.
Status	complete
CPV › Description	Networks
Item › Delivery › Country	United Kingdom
Value › Value	£375,108.90
Value › Currency	GBP
Procedure type	selective
Procedure	Call-off from a framework agreement
Bidding period › End	17 Jul 2024
Contract period › Start	16 Sep 2024
Contract period › End	15 Sep 2027
Suitable for › SMEs	Yes
Suitable for › VCSEs	No
Category	services

Organisations

Party 1 › Name	Government Commercial Agency
Party 1 › Identifier › Legal Name	Government Commercial Agency
Party 1 › Address › Street	Floor 9, The Capital Building, Old Hall Street
Party 1 › Address › Town / city	Liverpool
Party 1 › Address › Postcode	L3 9PP
Party 1 › Address › Country	England
Party 1 › Contact › Name	Crown Commercial Service on behalf of Crown Commercial Service : Cabinet Office
Party 1 › Contact › Email	supplier@crowncommercial.gov.uk
Party 1 › Contact › Telephone	3450103503
Party 1 › Link	https://www.gov.uk/government/organisations/crown-commercial-service
Party 1 › Role	buyer
Party 2 › Name	CINOS LIMITED
Party 2 › Identifier › Legal Name	CINOS LIMITED
Party 2 › Address › Street	Unit 4.9, Hitech, Frimley 4 Business Park, Frimley GU16 7SG Camberley England
Party 2 › Business size	sme
Party 2 › VCSEs	No
Party 2 › Role	supplier

Buyer

Name	Government Commercial Agency

Awards

Status	active
Date	10 Sep 2024
Published	13 Sep 2024
Value › Value	£375,108.90
Value › Currency	GBP
Supplier › Name	CINOS LIMITED
Contract period › Start	16 Sep 2024
Contract period › End	15 Sep 2027
Document › Document 1 › Document type	Award notice
Document › Document 1 › Description	Awarded contract notice on Contracts Finder
Document › Document 1 › Link	https://www.contractsfinder.service.gov.uk/Notice/91583e75-8d84-4a6a-9...
Document › Document 1 › Published	13 Sep 2024
Document › Document 1 › Date Modified	14 May 2026
Document › Document 2 › Document type	Contract signed
Document › Document 2 › Link	https://www.contractsfinder.service.gov.uk/Notice/Attachment/dd6d969b-...
Document › Document 3 › Document type	Contract schedule
Document › Document 3 › Description	(REDACTED)
Document › Document 3 › Link	https://www.contractsfinder.service.gov.uk/Notice/Attachment/e699fa43-...
Document › Document 4 › Document type	Contract notice
Document › Document 4 › Description	Contract Change Notice for an amendment to the current contract
Document › Document 4 › Link	https://www.contractsfinder.service.gov.uk/Notice/Attachment/cf243b6c-...
Document › Document 5 › Document type	Contract notice
Document › Document 5 › Link	https://www.contractsfinder.service.gov.uk/Notice/Attachment/8e3c71e0-...

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