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TENDER Active Services

Work Opportunities Service

Published 31 Oct 2025
31 Oct 2025
Closed 10 Dec 2025

Primary CPV
85000000 *
Health and social work services
Location
🇬🇧 Conwy and Denbighshire, Wales
Value
£740,000
Contract
5 years Duration
01/04/2026 31/03/2031
Contract Types
85 *Health & social work services
Full CPV Breakdown
SME suitable
Not stated

Publisher Address

Russell House, Churton Road, Rhyl, LL18 3DP, United Kingdom · UKL13

Contact

Award Criteria

  • Section N- Delivery of the Contract- 35% of quality
  • Section O- Staff 35% of quality
  • Section P- Partnership Working- 20% of quality
  • Section Q- Community Benefits- 10% of quality
  • Price- 20%

Reference: ocds-h6vhtk-0593f1
Within Denbighshire, there are a range of in-house (Denbighshire County Council [DCC] managed) services providing specialist support to help people with complex disabilities to develop their social and work-based skills. These are known as Work Opportunities. Gaining work-based experience, learning new skills, socialising and/or having something meaningful to do are all important to people. People with complex disabilities often need specialist support with these things. The priority is to promote independence. It is important that these services reflect this approach, and that the services we commission support people to develop, to progress, and to be valued integral citizens in their local communities as well as aiding them in building skills that may ultimately assist them in obtaining meaningful employment. This contract is to provide direct support staff for a total of 74hrs of support per week across specific work opportunities sites within Denbighshire however this is subject to demand and will require flexibility. The provider will recruit and employ direct support staff who have the necessary skills and experience to be able to perform required tasks effectively. Support staff will be line managed directly by the Provider so that they feel supported in their roles. Whilst the Provider will retain all line management and supervision responsibilities, the day-to-day direction of the Provider staff for operational tasks within DCC settings will be via DCC staff/managers. The contract is for 5 years with the option to extend for a 3 further years renewable annually. TUPE Information is included in the tender pack.

Full CPV breakdown

  • 85000000 — Health and social work services (primary)

Notice details

Buyer type
Local authority
Competition
Open competition (any supplier can bid)
Contract type
Services
Procurement method
Open procedure
Main category
Services
Above threshold
Yes
Legal basis
UKPGA 2023/54
Notice status
Active
Renewal
Option to extend for up to an additional 3 years renewable annually
Submission method
https://supplierlive.proactisp2p.com/Account/LoginInstructions1. Log in to PROACTIS at https://supplierlive.proactisp2p.com2. If you are already registered on the Proactis portal please Login and start at Step 14 of these instructions if not go to STEP 33. Click the “Sign Up” button at the bottom of the window4. Enter your correct Organisation Name, address and Primary Contact Details. You will need to create the Organisation ID and User Name. If you have a generic email address for your organisation e.g. tenders@xxx.co.uk then please use this as the primary contact email address.5. Please make a note of the Organisation ID and User Name, then click “Register”6. You will receive an email asking you to “Click here to activate your account”. This takes you to Enter Organisation Details.7. Please enter the information requested, click the “>” on the screen and follow the instructions ensuring that you enter all applicable details.8. In the Classification screen please ensure that you select the Product Classification Codes (CPV Codes) that appear in the tender notice.Please ensure that the selected codes are relevant to yourbusiness to ensure that you get notification of opportunities that are of interest.9. In the Buyers screen please select Denbighshire County Council (you may register with other organisations if you wish)10. In the Primary Contact Details screen please ensure that all information is complete. (Please see note 4 above)11. Accept the Terms and Conditions and then click “>”. This takes you to the Welcome window.12. In the Finish screen please enter a new password and note all your Login details for future reference.13. Now click “Complete Registration” and you will enter the Supplier Network page.14. On the centre of the screen click “Opportunities”. This will take you to the list of current opportunities available to you.15. Click the “>” that relates to this notice, this will take you into the PQQ or Tender Request and click “Register Interest”. Note there may be several opportunities that appear on this screen, pleaseensure that you select the correct one.16. In the “Your Opportunities” screen please note the closing time and date for completion of the relevant project. Please review the “Items” tab (Tender stage only) and the Documents tab (PQQ and Tender stages) as there will be information relating to the project held here. The Documents are accessed by clicking the down arrow underneath the General tab. Please ensure that you download all documents to your PC as you will be required to complete and upload some of them as part of your submission. There are instructions on how to complete your submission in the Guidance for Bidders document.17. You can now either create your response”, or “Decline” this opportunity.Tenders may be submitted in Welsh, a tender submitted in Welsh will be treated no less favourably than a tender submitted in English.
Enquiries close
3 Dec 2025
Award decision expected
12 Jan 2026
Reserved / special regime
Light Touch
Language
EN
Published
31 Oct 2025 09:54
Deadline
10 Dec 2025 12:00
OCID
ocds-h6vhtk-0593f1
Notice ID
ocds-h6vhtk-0593f1

Everything the publisher included in this notice, organised by section.

Organisations

Name Denbighshire County Council
Address › Street Russell House, Churton Road
Address › Town / city Rhyl
Address › Postcode LL18 3DP
Address › Country GB
Address › Country United Kingdom
Address › Region (NUTS) UKL13
Contact › Name Lauren Roberts
Contact › Email Lauren.Roberts@denbighshire.gov.uk
Contact › Telephone +441824 706091
Role buyer
Link https://www.denbighshire.gov.uk
Classification › Classification 1 › Description Public authority - sub-central government
Classification › Classification 2 › Description Welsh devolved regulations apply

Buyer

Name Denbighshire County Council

Tender

Title Work Opportunities Service
Status active
Item › CPV › CPV 1 › Description Health and social work services
Item › CPV › CPV 2 › Description Vocational training services
Item › CPV › CPV 3 › Description Other community, social and personal services
Item › Delivery › Region (NUTS) UKL13
Item › Delivery › Country GB
Item › Delivery › Country United Kingdom
Value › Value incl. VAT £888,000
Value › Value £740,000
Value › Currency GBP
Procedure type open
Procedure Open procedure
Category services
Special regime Light touch
Above threshold Yes
Submission Terms › Electronic submission allowed
Submission Terms › Languages › Language 1 en
Submission Terms › Languages › Language 2 cy
Bidding period › End 10 Dec 2025
Questions period › End 3 Dec 2025
Award decision period › End 12 Jan 2026
Lot › Status active
Lot › Value › Value incl. VAT £888,000
Lot › Value › Value £740,000
Lot › Value › Currency GBP
Lot › Award criteria › Weighting Description Quality 80% Price 20%
Lot › Award criteria › Criterion › Criterion 1 › Type quality
Lot › Award criteria › Criterion › Criterion 1 › Name Section N- Delivery of the Contract- 35% of quality
Lot › Award criteria › Criterion › Criterion 1 › Description Delivery of the Contract
Lot › Award criteria › Criterion › Criterion 2 › Type quality
Lot › Award criteria › Criterion › Criterion 2 › Name Section O- Staff 35% of quality
Lot › Award criteria › Criterion › Criterion 2 › Description Staff
Lot › Award criteria › Criterion › Criterion 3 › Type quality
Lot › Award criteria › Criterion › Criterion 3 › Name Section P- Partnership Working- 20% of quality
Lot › Award criteria › Criterion › Criterion 3 › Description Partnership Working
Lot › Award criteria › Criterion › Criterion 4 › Type quality
Lot › Award criteria › Criterion › Criterion 4 › Name Section Q- Community Benefits- 10% of quality
Lot › Award criteria › Criterion › Criterion 4 › Description Community Benefits
Lot › Award criteria › Criterion › Criterion 5 › Type price
Lot › Award criteria › Criterion › Criterion 5 › Name Price- 20%
Lot › Award criteria › Criterion › Criterion 5 › Description Price
Lot › Suitable for › SMEs Yes
Lot › Suitable for › VCSEs Yes
Lot › Contract period › Start 1 Apr 2026
Lot › Contract period › End 31 Mar 2031
Lot › Contract period › Can be extended to 31 Mar 2034
Lot › Can be renewed Yes
Lot › Renewal › Description Option to extend for up to an additional 3 years renewable annually
Document › Document 1 › Document type Conflict of interest
Document › Document 1 › Description Not published
Document › Document 2 › Document type Tender notice
Document › Document 2 › Description Tender notice on Find a Tender
Document › Document 2 › Link https://www.find-tender.service.gov.uk/Notice/069953-2025
Document › Document 2 › Published 31 Oct 2025
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