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TENDER Active Services

Disagreement Resolution and Mediation Services (DRMS)

Published 1 Oct 2025
1 Oct 2025
Closed 3 Nov 2025


Reference: DN786664
Liverpool City Council is seeking providers to deliver disagreement resolution and mediation services in line with its statutory obligations under the Children and Families Act 2014. These services include: • Mediation advice, and • Mediation and disagreement resolution services, Each service plays a distinct role within the legal framework and aims to support families and young people in resolving disputes related to Special Educational Needs and Disabilities (SEND). To ensure impartiality and confidentiality, the services must be delivered independently of the Council. Their purpose is to facilitate early resolution of disputes, helping to avoid formal legal proceedings and reducing the need for appeals to the SEND Tribunal, which can be both time-consuming and costly.

Full CPV breakdown

  • 79110000 — Legal advisory and representation services (primary)

Notice details

Buyer type
Local authority
Competition
Open competition (any supplier can bid)
Contract type
Services
Procurement method
Below threshold - open competition
Main category
Services
Above threshold
No
Legal basis
UKPGA 2023/54
Notice status
Active
Renewal
The contract includes an option to extend for a further six months, subject to satisfactory performance and agreement by both parties.
Submission method
Tenders must be submitted electronically via the ProContract portal: https://procontract.due-north.com/
Enquiries close
22 Oct 2025
Reserved / special regime
Light Touch
Language
EN
Published
01 Oct 2025 13:21
Deadline
03 Nov 2025 16:00
OCID
ocds-h6vhtk-0586ac
Notice ID
DN786664

Everything the publisher included in this notice, organised by section.

Organisations

Name Liverpool City Council
Address › Street Cunard Building
Address › Town / city Liverpool
Address › Postcode L3 1DS
Address › Country GB
Address › Country United Kingdom
Address › Region (NUTS) UKD72
Contact › Name Gill Astill
Contact › Email commercialprocurement@liverpool.gov.uk
Role buyer
Link https://www.liverpool.gov.uk
Classification › Description Public authority - sub-central government

Buyer

Name Liverpool City Council

Tender

Title Disagreement Resolution and Mediation Services (DRMS)
Status active
Item › CPV › Description Legal advisory and representation services
Item › Delivery › Region (NUTS) UKD72
Item › Delivery › Country GB
Item › Delivery › Country United Kingdom
Value › Value incl. VAT £510,000
Value › Value £425,000
Value › Currency GBP
Procedure type open
Procedure Below threshold - open competition
Category services
Special regime Light touch
Above threshold No
How to submit Tenders must be submitted electronically via the ProContract portal: https://procontract.due-north.com/
Submission Terms › Electronic submission allowed
Bidding period › End 3 Nov 2025
Questions period › End 22 Oct 2025
Lot › Status active
Lot › Value › Value incl. VAT £510,000
Lot › Value › Value £425,000
Lot › Value › Currency GBP
Lot › Suitable for › SMEs Yes
Lot › Suitable for › VCSEs Yes
Lot › Contract period › Start 1 Feb 2026
Lot › Contract period › End 31 Jan 2028
Lot › Contract period › Can be extended to 31 Jul 2028
Lot › Can be renewed Yes
Lot › Renewal › Description The contract includes an option to extend for a further six months, subject to satisfactory performance and agreement by both parties.
Lot › Award criteria › Description The contract will be awarded based on the most economically advantageous tender, assessed using the following criteria: Quality - 70% Price - 20% Social Value - 10%
Document › Document type Tender notice
Document › Description Tender notice on Find a Tender
Document › Link https://www.find-tender.service.gov.uk/Notice/061322-2025
Document › Published 1 Oct 2025
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