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AWARD Complete Services

Social Security Scotland Live Service Team

Published 12 Sep 2025
12 Sep 2025

Primary CPV
72000000 *
IT services: consulting, software development, Internet and support
Location
🇬🇧 Glasgow City, Scotland
Value
£9,700,000
Contract
Not specified
Contract Types
72 *IT services: consulting, software & supp...
Full CPV Breakdown
SME suitable
Not stated

Publisher Address

3rd Floor, Agnes Husband House, 17 South Union Street, Dundee, DD1 4BF, United Kingdom · UKM82

Contact

Award Criteria

  • Quality
  • Price

Reference: SP-21-050-01
Award of Social Security Scotland Live Service Team under the Social Programme Management (SPM) Dynamic Purchasing System

Full CPV breakdown

  • 72000000 — IT services: consulting, software development, Internet and support (primary)

Notice details

Buyer type
Central government · General public services
Competition
Restricted / competitive (suppliers are shortlisted first)
Contract type
Services
Bids received
2
Winning supplier
Large company
Procurement method
Restricted procedure
Main category
Services
Legal basis
CELEX 32014L0024
Notice status
Complete
Award status
Active
Options
There is an option to extend the term of this contract for up to 24 months. The estimated cost of such extension has been factored into the contract value stated above. The contract includes provisions that allow for flexibility in resource levels throughout the contract term. This means that additional roles or increased volumes of existing roles may be brought in to meet changing service demands, including short-term spikes or emerging technical requirements. As a result, the actual spend may vary from the published contract value to accommodate these adjustments, in line with the contract’s terms.
Covered by GPA
Yes
Language
EN
Published
12 Sep 2025 08:41
OCID
ocds-h6vhtk-0344a7
Notice ID
SP-21-050-01

Competition

2
Bids received
0
Bids from SMEs
0
Foreign Bids From E U
2
Foreign Bids From Non E U
2
Electronic bids

Organisations on this notice

Mphasis UK Limited
Supplier Large
Citypoint,1 Ropemaker Street LONDON EC2Y 9HT United Kingdom - GB, London, EC2Y 9HT, United Kingdom
+44 8777761738
Edinburgh Sheriff Court
Review Body
27 Chambers Street, Edinburgh, EH1 1LB, United Kingdom

Lots (1)

Lot 1
Call-off from Lot 2 (SPM Resources) of Social Programme Management (SPM) Dynamic Purchasing System for Social Security Scotland Live Service Team. Additional information: This is not a fixed-price contract, so actual spend may differ from the stated value. This notice was first published on PCS under ref:FEB441350. Thi...
· Cancelled

Everything the publisher included in this notice, organised by section.

Tender

Title Social Security Scotland Live Service Team
Status complete
CPV › Description IT services: consulting, software development, Internet and support
Category services
Description Award of Social Security Scotland Live Service Team under the Social Programme Management (SPM) Dynamic Purchasing System
Lot › Description Call-off from Lot 2 (SPM Resources) of Social Programme Management (SPM) Dynamic Purchasing System for Social Security Scotland Live Service Team. Additional information: This is not a fixed-price contract, so actual spend may differ from the stated value. This notice was first published on PCS under ref:FEB441350. This retrospective publication on Find a Tender is being made to fulfil our obligation under Regulation 51(5) of the Public Contracts (Scotland) Regulations 2015.
Lot › Award criteria › Criterion › Criterion 1 › Name Quality
Lot › Award criteria › Criterion › Criterion 1 › Type quality
Lot › Award criteria › Criterion › Criterion 1 › Description 60
Lot › Award criteria › Criterion › Criterion 2 › Type price
Lot › Award criteria › Criterion › Criterion 2 › Description 40
Lot › Has options Yes
Lot › Status cancelled
Item › CPV › Description IT services: consulting, software development, Internet and support
Item › Delivery › Region (NUTS) UKM82
Item › Delivery Location › Description Glasgow
Procedure type selective
Procedure Restricted procedure
Covered by GPA

Awards

Status active
Supplier › Name Mphasis UK Limited

Organisations

Party 1 › Name Social Security Scotland
Party 1 › Identifier › Legal Name Social Security Scotland
Party 1 › Address › Street 3rd Floor, Agnes Husband House, 17 South Union Street
Party 1 › Address › Town / city Dundee
Party 1 › Address › Region (NUTS) UKM
Party 1 › Address › Postcode DD1 4BF
Party 1 › Address › Country United Kingdom
Party 1 › Contact › Name Yvonne Graham
Party 1 › Contact › Email Yvonne.Graham@socialsecurity.gov.scot
Party 1 › Role buyer
Party 1 › Link https://www.socialsecurity.gov.scot/
Party 1 › Buyer profile https://www.publiccontractsscotland.gov.uk/search/Search_AuthProfile.a...
Party 1 › Classification › Classification 1 › Description Ministry or any other national or federal authority, including their regional or local subdivisions
Party 1 › Classification › Classification 2 › Description General public services
Party 2 › Name Mphasis UK Limited
Party 2 › Identifier › Legal Name Mphasis UK Limited
Party 2 › Address › Street Citypoint,1 Ropemaker Street LONDON EC2Y 9HT United Kingdom - GB
Party 2 › Address › Town / city London
Party 2 › Address › Region (NUTS) UKI
Party 2 › Address › Postcode EC2Y 9HT
Party 2 › Address › Country United Kingdom
Party 2 › Contact › Telephone +44 8777761738
Party 2 › Role supplier
Party 2 › Link https://www.mphasis.com/home.html
Party 2 › Business size large
Party 3 › Name Edinburgh Sheriff Court
Party 3 › Identifier › Legal Name Edinburgh Sheriff Court
Party 3 › Address › Street 27 Chambers Street
Party 3 › Address › Town / city Edinburgh
Party 3 › Address › Postcode EH1 1LB
Party 3 › Address › Country United Kingdom
Party 3 › Role Review body

Buyer

Name Social Security Scotland

Contracts

Status active
Value › Value £9,700,000
Value › Currency GBP
Signed 23 Dec 2021

Links

Href https://api.publiccontractsscotland.gov.uk/v1/Notice?id=ocds-r6ebe6-00...
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