NP610625 National Vaccination Programme
Buyer: The Common Services Agency (more commonly known as NHS National Services Scotland) (NSS)
Description
The ServiceNow Case Management System (CMS) has been in-use by the National Contact Tracing Centre, all 14 NHSS Territorial Boards & Public Health Scotland since June 2020. The system was developed and implemented within the NSS’s existing ServiceNow platform. The solution was subsequently extended out and is also used as the national solution to support annual scheduling of flu vaccinations for citizens across Scotland. The ServiceNow main contract award was approved in March 2025 for the 12 months to 31 March 2026. This is an additional award for ServiceNow non-production environments (Development and Test) for a period of 8 months from 1st August 2025 to 31 March 2026.
Awarded to
CPV codes
- 72000000 — IT services: consulting, software development, Internet and support
- CPV category
- IT services: consulting, software development, Internet and support (72000000)
- Procurement method
- Award procedure without prior publication of a call for competition
- Published
- 27 Aug 2025 10:58
- VCSE suitable
- —
- OCID
- ocds-h6vhtk-050ae2
- Notice ID
- ocds-h6vhtk-050ae2
- In our database since
- 18 Aug 2026