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TENDER Active Services

ICT Managed Service

Published 21 Aug 2025
21 Aug 2025
Closed 18 Sep 2025


Reference: DN781326
Canterbury City Council on behalf of Canterbury Environment Company ("CEC") wishes to select and appoint a suitable supplier for the provision of ICT Managed Services and invites tenderers to submit a tender to meet this requirement. The specific requirements for the above are detailed in the Suite of Documents. It should be noted that by submitting a tender, you confirm that you understand and can meet these requirements. The Contract is anticipated to commence Mid October / November 2025 and will continue for a period of 3 years, (unless terminated early in accordance with the terms and conditions of the Contract) and may be extended up to 31 January 2029, subject to the satisfactory performance of the Services and at CEC's entire discretion. Any such extension shall be on the same terms and conditions of this Contract and shall be subject to mutual agreement in writing.

Full CPV breakdown

  • 72000000 — IT services: consulting, software development, Internet and support (primary)

Notice details

Buyer type
Local authority
Competition
Open competition (any supplier can bid)
Contract type
Services
Procurement method
Open procedure
Main category
Services
Above threshold
Yes
Legal basis
UKPGA 2023/54
Notice status
Active
Renewal
The Contract is anticipated to early November 2025 and will continue for a period of 3 years, (unless terminated early in accordance with the terms and conditions of the Contract) and may be extended up to 31 January 2029, subject to the satisfactory performance of the Services and at CEC's entire discretion. Any such extension shall be on the same terms and conditions of this Contract and shall be subject to mutual agreement in writing.
Submission method
Full details and requirements are included within the Invitation to Tender Documentation. Important Notice: Suppliers should in the first instance register themselves on the Kent Business Portal by following registration instructions. After registering suppliers are asked to express their interest in this opportunity, after which suppliers will be able to access and download all the required documents attached to this notice. Please ensure you download all documents and complete according to instructions contained. Attachments: Instructions to Suppliers: Expressions of interest will only be accepted via the Kent Business Portal (www.kentbusinessportal.org.uk). Note that in order to successfully submit your interest you will first need to register for an account on the portal. After registration is complete and you've received your login details you should return to the advert for the opportunity and express your interest. You will then receive an email giving you a link to the documentation provided and be able to access the tender documents. The tender documents are required to be completed and submitted electronically via the Kent Business Portal by no later than 12:00 on 18 September 2025 Questions and Communication: Please direct all questions and communication through the Kent Business Portal via the message facility (once registered).
Enquiries close
10 Sep 2025
Award decision expected
22 Sep 2025
Language
EN
Published
21 Aug 2025 12:17
Deadline
18 Sep 2025 12:00
OCID
ocds-h6vhtk-058c0c
Notice ID
DN781326

Everything the publisher included in this notice, organised by section.

Organisations

Name Canterbury City Council
Address › Street 14 Rose Lane
Address › Town / city Canterbury
Address › Postcode CT12UR
Address › Country GB
Address › Country United Kingdom
Address › Region (NUTS) UKJ44
Contact › Email procurement@canterbury.gov.uk
Role buyer
Classification › Description Public authority - sub-central government

Buyer

Name Canterbury City Council

Tender

Title ICT Managed Service
Status active
Item › CPV › Description IT services: consulting, software development, Internet and support
Item › Delivery › Region (NUTS) UKJ4
Item › Delivery › Country GB
Item › Delivery › Country United Kingdom
Value › Value incl. VAT £220,200
Value › Value £183,500
Value › Currency GBP
Procedure type open
Procedure Open procedure
Category services
Above threshold Yes
Submission Terms › Electronic submission allowed
Submission Terms › Languages en
Bidding period › End 18 Sep 2025
Questions period › End 10 Sep 2025
Award decision period › End 22 Sep 2025
Lot › Status active
Lot › Value › Value incl. VAT £220,200
Lot › Value › Value £183,500
Lot › Value › Currency GBP
Lot › Award criteria › Weighting Description CEC will award the Contract on the basis of the most advantageous tender (MAT). It will be seeking to ensure the best financial performance and value for money from the Services whilst, at the same time, improving or maintaining the standard of the Services. The overall assessment ratio is 60 % quality and 40% cost.
Lot › Award criteria › Criterion › Criterion 1 › Type cost
Lot › Award criteria › Criterion › Criterion 1 › Name Cost
Lot › Award criteria › Criterion › Criterion 1 › Description Please see ITT Instruction document
Lot › Award criteria › Criterion › Criterion 2 › Type quality
Lot › Award criteria › Criterion › Criterion 2 › Name Quality
Lot › Award criteria › Criterion › Criterion 2 › Description Please see ITT Instruction document
Lot › Selection Criteria › Criterion › Criterion 1 › Type economic
Lot › Selection Criteria › Criterion › Criterion 1 › Description See ITT document
Lot › Selection Criteria › Criterion › Criterion 2 › Type technical
Lot › Selection Criteria › Criterion › Criterion 2 › Description See ITT document
Lot › Suitable for › SMEs Yes
Lot › Contract period › Start 1 Nov 2025
Lot › Contract period › End 31 Oct 2028
Lot › Contract period › Can be extended to 31 Jan 2029
Lot › Can be renewed Yes
Lot › Renewal › Description The Contract is anticipated to early November 2025 and will continue for a period of 3 years, (unless terminated early in accordance with the terms and conditions of the Contract) and may be extended up to 31 January 2029, subject to the satisfactory performance of the Services and at CEC's entire discretion. Any such extension shall be on the same terms and conditions of this Contract and shall be subject to mutual agreement in writing.
Document › Document 1 › Document type Conflict of interest
Document › Document 1 › Description Not published
Document › Document 2 › Document type Tender notice
Document › Document 2 › Description Tender notice on Find a Tender
Document › Document 2 › Link https://www.find-tender.service.gov.uk/Notice/050498-2025
Document › Document 2 › Published 21 Aug 2025
Has Recurrence Yes
Recurrence › Dates › Start 1 Sep 2028
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