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ServiceNow Unity Integrations

Buyer: H M REVENUE & CUSTOMS

Deadline
15 Jul 2026, 12:00
Region
Not specified
Value
£1,417,804
Type
services
SME fit
Yes
Duration
Aug 2026 – Nov 2027

Description

HM Revenue & Customs (HMRC) has awarded a contract for the design, build and implementation readiness of ServiceNow-based case management and knowledge management capabilities for the Unity Programme. The services include discovery and design activities, ServiceNow portal development, HR, Finance and Procurement case management configuration, platform integrations with SAP and ServiceNow environments, identity and access management capabilities, testing, knowledge transfer and transition support.

CPV codes

  • 72000000 — IT services: consulting, software development, Internet and support
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Key details
CPV category
IT services: consulting, software development, Internet and support (72000000)
Procurement method
Call-off from a framework agreement
Published
19 Aug 2026 08:25
VCSE suitable
No
Reference
OCID
ocds-b5fd17-202968f5-aee5-48aa-9024-41bd9826b2b7
Notice ID
SR3159165695
In our database since
19 Aug 2026