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ServiceNow Unity Integrations
Buyer: H M REVENUE & CUSTOMS
Deadline
15 Jul 2026, 12:00
Region
Not specified
Value
£1,417,804
Type
services
SME fit
Yes
Duration
Aug 2026 – Nov 2027
Description
HM Revenue & Customs (HMRC) has awarded a contract for the design, build and implementation readiness of ServiceNow-based case management and knowledge management capabilities for the Unity Programme. The services include discovery and design activities, ServiceNow portal development, HR, Finance and Procurement case management configuration, platform integrations with SAP and ServiceNow environments, identity and access management capabilities, testing, knowledge transfer and transition support.
Awarded to
CPV codes
- 72000000 — IT services: consulting, software development, Internet and support
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Key details
- CPV category
- IT services: consulting, software development, Internet and support (72000000)
- Procurement method
- Call-off from a framework agreement
- Published
- 19 Aug 2026 08:25
- VCSE suitable
- No
Reference
- OCID
- ocds-b5fd17-202968f5-aee5-48aa-9024-41bd9826b2b7
- Notice ID
- SR3159165695
- In our database since
- 19 Aug 2026