LGS/Q/001/2026 - Telephone Service Desk Support

Buyer: Middlesbrough Council

Deadline

Not available — this notice may describe a possible future opportunity.

Region

Not specified

Value

—

Type

Award,contract

SME fit

—

Duration

—

Description

LMS Helpdesk Support per annum 8x5x4 Response Start Date: 1st August 2026 End Date: 31st July 2027 Telephone & Email Support: 8x5 Response SLA: Priority 1 - 15 minutes (in hours 8x5) Priority 2&3 - 4 hours (in hours 8x5) Hardware Replacement: As per 'Critical Hardware Support' Onsite Engineer: Next Business Day (hardware replacement only)

Awarded to

WCL UK Ltd t/a Everything ICT

Quick actions

View original notice

Key details

CPV category: —
Procurement method: Below threshold - unknown
Published: 14 Aug 2026 15:20
VCSE suitable: —

Reference

OCID: ocds-h6vhtk-06e4de
Notice ID: ocds-h6vhtk-06e4de
In our database since: 17 Aug 2026