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AWARD
Complete
Provision of complaint investigators and independent persons for the investigation and review of complaints
Published 17 Sep 2026
17 Sep 2026
- Primary CPV
-
79720000 *
Investigation services
- Location
- 🇬🇧 Yorkshire & the Humber
- Value
- £240,000
- Contract
-
2 years Duration
01/10/2026 30/09/2028
- Contract Types
-
79 *Business services: law, marketing, consu...Full CPV Breakdown
- SME suitable
- Not stated
Publisher Address
Town Hall, Barnsley, South Yorkshire, S70 2TA, United Kingdom · UKE
Contact
Award Criteria
Not specified
Related tenders
Barnsley Metropolitan Borough Council
All notices from this publisher Same CPV code
79720000 *
All notices with this CPV code
Reference: P574
The services required is the provision of experienced complaint Investigators and Independent Persons (including review panel members) in the areas of all Council Services particularly in, Children and Adult Social Care services where Statutory responsibilities exist.
Awarded to
Full CPV breakdown
- 79720000 — Investigation services (primary)
Notice details
- Buyer type
- Local authority
- Competition
- Open competition (any supplier can bid)
- Contract type
- Services
- Winning supplier
- SME
- Procurement method
- Open procedure
- Main category
- Services
- Legal basis
- UKPGA 2023/54
- Notice status
- Complete
- Award status
- Active
- Language
- EN
- Published
- 17 Sep 2026 09:34
- OCID
- ocds-h6vhtk-06a752
- Notice ID
- P574
Organisations on this notice
Supplier SME
1 Edmund St, Bradford, BD5 0BH, United Kingdom
Riyaz Raj
+44 84455672697
GB-PPON PMDT-4545-VVCR
Full notice record
60 detailsEverything the publisher included in this notice, organised by section.
Organisations
| Party 1 › Name | Barnsley Metropolitan Borough Council |
| Party 1 › Address › Street | Town Hall |
| Party 1 › Address › Town / city | Barnsley, South Yorkshire |
| Party 1 › Address › Postcode | S70 2TA |
| Party 1 › Address › Country | GB |
| Party 1 › Address › Country | United Kingdom |
| Party 1 › Address › Region (NUTS) | UKE31 |
| Party 1 › Contact › Name | Beth Taylor |
| Party 1 › Contact › Email | procurement@barnsley.gov.uk |
| Party 1 › Contact › Telephone | +44 111111 |
| Party 1 › Role | buyer |
| Party 1 › Link | https://www.barnsley.gov.uk |
| Party 1 › Classification › Description | Public authority - sub-central government |
| Party 2 › Name | RRC |
| Party 2 › Address › Street | 1 Edmund St |
| Party 2 › Address › Town / city | Bradford |
| Party 2 › Address › Postcode | BD5 0BH |
| Party 2 › Address › Country | GB |
| Party 2 › Address › Country | United Kingdom |
| Party 2 › Address › Region (NUTS) | UKE41 |
| Party 2 › Contact › Name | Riyaz Raj |
| Party 2 › Contact › Email | Riyaz.raj@rrconsultancy.org |
| Party 2 › Contact › Telephone | +44 84455672697 |
| Party 2 › Role | supplier |
| Party 2 › Business size | sme |
| Party 2 › VCSEs | No |
| Party 2 › Public service mission organisation | Yes |
| Party 2 › Sheltered workshop | Yes |
Buyer
| Name | Barnsley Metropolitan Borough Council |
Tender
| Title | Provision of complaint investigators and independent persons for the investigation and review of complaints |
| Description | The services required is the provision of experienced complaint Investigators and Independent Persons (including review panel members) in the areas of all Council Services particularly in, Children and Adult Social Care services where Statutory responsibilities exist. |
| Status | complete |
| Procedure type | open |
| Procedure | Open procedure |
| Lot › Status | complete |
| Document › Document type | Conflict of interest |
| Document › Description | Not published |
Awards
| Status | active |
| Category | services |
| Supplier › Name | RRC |
| Item › CPV › Description | Investigation services |
| Item › Delivery › Region (NUTS) | UKE |
| Item › Delivery › Country | GB |
| Item › Delivery › Country | United Kingdom |
Contracts
| Title | Provision of complaint investigators and independent persons for the investigation and review of complaints |
| Status | active |
| Contract period › Start | 1 Oct 2026 |
| Contract period › End | 30 Sep 2028 |
| Contract period › Can be extended to | 30 Sep 2030 |
| Can be renewed | Yes |
| Renewal › Description | 2 x 12 month extensions |
| Value › Value incl. VAT | £288,000 |
| Value › Value | £240,000 |
| Value › Currency | GBP |
| Above threshold | Yes |
| Signed | 9 Sep 2026 |
| Document › Document type | Contract notice |
| Document › Description | Contract details notice on Find a Tender |
| Document › Link | https://www.find-tender.service.gov.uk/Notice/088033-2026 |
| Document › Published | 17 Sep 2026 |