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TENDER Active Services

Artificial Intelligence Innovation

Published 24 Sep 2026
24 Sep 2026
Closed 15 Oct 2026


Reference: ORR CT 26-34
ORR is seeking a specialist Microsoft AI delivery partner to design, develop and implement three AI solutions within its Microsoft 365 environment. The requirement includes: (1) an AI-enabled records retention and SharePoint remediation solution to improve information governance, metadata management and retention compliance; (2) a Corporate Knowledge Agent to support knowledge discovery, evidence retrieval and expertise identification; and (3) a Strategic Workforce Planning Agent to support workforce forecasting, scenario modelling and resource planning. The scope includes discovery, solution design, development, configuration, testing, security assurance, deployment, documentation, training, knowledge transfer and handover, with all solutions to be fully operational and supported by ORR by project completion.

Full CPV breakdown

  • 72222300 — Information technology services (primary)

Notice details

Buyer type
Central government
Competition
Open competition (any supplier can bid)
Contract type
Services
Procurement method
Below threshold - open competition
Main category
Services
Above threshold
No
Legal basis
UKPGA 2023/54
Notice status
Active
Renewal
ORR may extend the contract for up to 12 months beyond the initial term where additional time is required to complete implementation activities, provide post-implementation support, undertake further knowledge transfer, deliver enhancements to the implemented solutions, or support the expansion of capabilities to additional Microsoft 365 services or business areas. Any extension will be at ORR's sole discretion and subject to satisfactory supplier performance, continued business need and availability of funding.
Submission method
Tenders must be submitted electronically via the ORR eTendering Portal @ https://orr.ukp.app.jaggaer.com/go/8296696501A0D3091277 All bids must be uploaded to the portal before the stated deadline. The system allows suppliers to upload revised versions of their submissions up until the closing time, but late tenders will not be accepted. All clarification questions must also be submitted through the electronic portal for audit purposes. Responses will be shared with all bidders without identifying the source of the question. No electronic auction will be used in this procurement. Guidance on registering and using the portal can be found at: https://www.orr.gov.uk/about/procuring-goods-and-services/e-tendering
Enquiries close
1 Oct 2026
Language
EN
Published
24 Sep 2026 12:06
Deadline
15 Oct 2026 12:00
OCID
ocds-h6vhtk-077964
Notice ID
ORR CT 26-34

Everything the publisher included in this notice, organised by section.

Organisations

Name Office of Rail and Road
Address › Street 25 Cabot Square
Address › Town / city London
Address › Postcode E14 4QZ
Address › Country GB
Address › Country United Kingdom
Address › Region (NUTS) UKI42
Contact › Email procurementteam@orr.gov.uk
Role buyer
Classification › Description Public authority - central government

Buyer

Name Office of Rail and Road

Tender

Title Artificial Intelligence Innovation
Status active
Item › CPV › Description Information technology services
Item › Delivery › Region (NUTS) UK
Item › Delivery › Country GB
Item › Delivery › Country United Kingdom
Value › Value incl. VAT £120,000
Value › Value £100,000
Value › Currency GBP
Procedure type open
Procedure Below threshold - open competition
Category services
Above threshold No
Submission Terms › Electronic submission allowed
Bidding period › End 15 Oct 2026
Questions period › End 1 Oct 2026
Lot › Status active
Lot › Value › Value incl. VAT £120,000
Lot › Value › Value £100,000
Lot › Value › Currency GBP
Lot › Suitable for › SMEs Yes
Lot › Suitable for › VCSEs Yes
Lot › Contract period › Start 26 Oct 2026
Lot › Contract period › End 9 Apr 2027
Lot › Contract period › Can be extended to 9 Apr 2028
Lot › Can be renewed Yes
Lot › Renewal › Description ORR may extend the contract for up to 12 months beyond the initial term where additional time is required to complete implementation activities, provide post-implementation support, undertake further knowledge transfer, deliver enhancements to the implemented solutions, or support the expansion of capabilities to additional Microsoft 365 services or business areas. Any extension will be at ORR's sole discretion and subject to satisfactory supplier performance, continued business need and availability of funding.
Lot › Award criteria › Description The contract will be awarded on the basis of the Most Advantageous Tender (MAT), assessed against quality and price criteria. Quality will be evaluated on methodology, delivery approach and relevant experience (60% weighting). Price/value for money will be evaluated at 40%
Document › Document 1 › Document type Bidding documents
Document › Document 1 › Link https://www.find-tender.service.gov.uk/Notice/Attachment/A-22989
Document › Document 2 › Document type Bidding documents
Document › Document 2 › Link https://www.find-tender.service.gov.uk/Notice/Attachment/A-22990
Document › Document 3 › Document type Bidding documents
Document › Document 3 › Link https://www.find-tender.service.gov.uk/Notice/Attachment/A-22992
Document › Document 4 › Document type Tender notice
Document › Document 4 › Description Tender notice on Find a Tender
Document › Document 4 › Link https://www.find-tender.service.gov.uk/Notice/090514-2026
Document › Document 4 › Published 24 Sep 2026
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