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Mobilising On-Call Availability Software
Published 13 Aug 2026
13 Aug 2026
Closed 28 Aug 2026
- Primary CPV
-
48510000 *
Communication software package
- Location
- 🇬🇧 Cardiff and Vale of Glamorgan, Wales
- Value
- £4,065,000
- Contract
-
5 years Duration
01/12/2026 30/11/2031
- Contract Types
-
48 *Software packages & information systemsFull CPV Breakdown
- SME suitable
- Not stated
Publisher Address
Fire Service Headquarters, Carmarthen, SA31 1SP, United Kingdom · UKL22
Contact
Award Criteria
- Technical/Quality (60%)
- Price (30%)
- Social Value (10%)
- ITT Part 2 · Bidding Documents
- Appendix A - Software Requirements Specification · Bidding Documents
- Appendix B - MAWWFRS Organisational Standards · Bidding Documents
- Appendix C - API’s Service Level Agreements & Data Protectio... · Bidding Documents
- Appendix D - Software SLAs Incidents · Bidding Documents
- Appendix E - Additional Information User Stories · Bidding Documents
- Appendix F - Welsh procurement specific questionnaire · Bidding Documents
- Appendix G - Specification · Bidding Documents
- Appendix H - Terms and Conditions of Contract · Bidding Documents
- Appendix I - Welsh Language Standards Questionnaire · Bidding Documents
- ITT Part 1 · Bidding Documents
- MWWFRA and SWFRS Fire Stations · Bidding Documents
- MAWWFRS Mobilising procurement (1 x Wrl stations) · Bidding Documents
- MAWWFRS WDS On-Call Stations · Bidding Documents
- SWFRS - WDS On-Call Stations · Bidding Documents
Related tenders
Mid and West Wales Fire and Rescue Autho...
All notices from this publisher Same CPV code
48510000 *
All notices with this CPV code
Reference: PA23GPAGST2
Mid and West Wales Fire and Rescue Authority, on behalf of ourselves and South Wales Fire and Rescue Service are undertaking this tender to find a proven replacement software solution to our current RAPPEL system, to manage On-Call firefighter availability, rostering across different duty systems, to support workforce planning across the two Welsh Fire and Rescue Services.
Mid and West Wales Fire and Rescue Authority and South Wales Fire and Rescue Service’s functions of prevention, protection and response to emergencies in our local communities are changing. New digital technologies will play a pivotal role in providing the tools, capabilities, and infrastructure necessary to support both our operational delivery and business transformation.
The goals of this tender are to ensure an efficient, streamlined approach to mobilising firefighters efficiently and effectively to serve the communities of Mid, West and South Wales.
Full CPV breakdown
- 48510000 — Communication software package (primary)
Notice details
- Buyer type
- Local authority
- Competition
- Open competition (any supplier can bid)
- Contract type
- Services
- Procurement method
- Open procedure
- Main category
- Services
- Above threshold
- Yes
- Legal basis
- UKPGA 2023/54
- Notice status
- Active
- Renewal
- Option to extend by 120 months at 24 month intervals
- Submission method
- https://www.sell2wales.gov.wales
- Enquiries close
- 21 Aug 2026
- Award decision expected
- 14 Oct 2026
- Covered by GPA
- Yes
- Language
- EN
- Published
- 13 Aug 2026 09:30
- Deadline
- 28 Aug 2026 12:00
- OCID
- ocds-h6vhtk-06aa70
- Notice ID
- PA23GPAGST2
Full notice record
151 detailsEverything the publisher included in this notice, organised by section.
Organisations
| Party 1 › Name | Mid and West Wales Fire and Rescue Authority |
| Party 1 › Address › Street | Fire Service Headquarters |
| Party 1 › Address › Town / city | Carmarthen |
| Party 1 › Address › Postcode | SA31 1SP |
| Party 1 › Address › Country | GB |
| Party 1 › Address › Country | United Kingdom |
| Party 1 › Address › Region (NUTS) | UKL14 |
| Party 1 › Contact › Name | David Williams |
| Party 1 › Contact › Email | procurement@mawwfire.gov.uk |
| Party 1 › Contact › Telephone | +3706060699 |
| Party 1 › Role | buyer |
| Party 1 › Link | http://www.mawwfire.gov.uk |
| Party 1 › Classification › Classification 1 › Description | Public authority - sub-central government |
| Party 1 › Classification › Classification 2 › Description | Welsh devolved regulations apply |
| Party 2 › Name | South Wales Fire and Rescue Service |
| Party 2 › Address › Street | Service Headquarters, Forest View Business Park |
| Party 2 › Address › Town / city | Llantrisant |
| Party 2 › Address › Postcode | CF72 8LX |
| Party 2 › Address › Country | GB |
| Party 2 › Address › Country | United Kingdom |
| Party 2 › Address › Region (NUTS) | UKL15 |
| Party 2 › Contact › Email | procurement@mawwfire.gov.uk |
| Party 2 › Role | buyer |
| Party 2 › Link | https://www.southwales-fire.gov.uk/ |
| Party 2 › Classification › Classification 1 › Description | Public authority - sub-central government |
| Party 2 › Classification › Classification 2 › Description | Welsh devolved regulations apply |
Buyer
| Name | Mid and West Wales Fire and Rescue Authority |
Tender
| Title | Mobilising On-Call Availability Software |
| Status | active |
| Item › CPV › CPV 1 › Description | Communication software package |
| Item › CPV › CPV 2 › Description | Software support services |
| Item › CPV › CPV 3 › Description | Software implementation services |
| Item › CPV › CPV 4 › Description | Software supply services |
| Item › CPV › CPV 5 › Description | Software package and information systems |
| Item › CPV › CPV 6 › Description | Software-related services |
| Item › CPV › CPV 7 › Description | Fire-brigade and rescue services |
| Item › Delivery › Delivery 1 › Region (NUTS) | UKL22 |
| Item › Delivery › Delivery 1 › Country | GB |
| Item › Delivery › Delivery 1 › Country | United Kingdom |
| Item › Delivery › Delivery 2 › Region (NUTS) | UKL21 |
| Item › Delivery › Delivery 2 › Country | GB |
| Item › Delivery › Delivery 2 › Country | United Kingdom |
| Item › Delivery › Delivery 3 › Region (NUTS) | UKL24 |
| Item › Delivery › Delivery 3 › Country | GB |
| Item › Delivery › Delivery 3 › Country | United Kingdom |
| Item › Delivery › Delivery 4 › Region (NUTS) | UKL17 |
| Item › Delivery › Delivery 4 › Country | GB |
| Item › Delivery › Delivery 4 › Country | United Kingdom |
| Item › Delivery › Delivery 5 › Region (NUTS) | UKL15 |
| Item › Delivery › Delivery 5 › Country | GB |
| Item › Delivery › Delivery 5 › Country | United Kingdom |
| Item › Delivery › Delivery 6 › Region (NUTS) | UKL14 |
| Item › Delivery › Delivery 6 › Country | GB |
| Item › Delivery › Delivery 6 › Country | United Kingdom |
| Item › Delivery › Delivery 7 › Region (NUTS) | UKL18 |
| Item › Delivery › Delivery 7 › Country | GB |
| Item › Delivery › Delivery 7 › Country | United Kingdom |
| Item › Delivery › Delivery 8 › Region (NUTS) | UKL16 |
| Item › Delivery › Delivery 8 › Country | GB |
| Item › Delivery › Delivery 8 › Country | United Kingdom |
| Value › Value incl. VAT | £4,878,000 |
| Value › Value | £4,065,000 |
| Value › Currency | GBP |
| Procedure type | open |
| Procedure | Open procedure |
| Category | services |
| Above threshold | Yes |
| Covered by | GPA |
| How to submit | https://www.sell2wales.gov.wales |
| Submission Terms › Electronic submission | allowed |
| Submission Terms › Languages › Language 1 | en |
| Submission Terms › Languages › Language 2 | cy |
| Bidding period › End | 28 Aug 2026 |
| Questions period › End | 21 Aug 2026 |
| Award decision period › End | 14 Oct 2026 |
| Lot › Status | active |
| Lot › Value › Value incl. VAT | £4,878,000 |
| Lot › Value › Value | £4,065,000 |
| Lot › Value › Currency | GBP |
| Lot › Award criteria › Criterion › Criterion 1 › Type | quality |
| Lot › Award criteria › Criterion › Criterion 1 › Name | Technical/Quality |
| Lot › Award criteria › Criterion › Criterion 1 › Weighting › Weight | 60 |
| Lot › Award criteria › Criterion › Criterion 1 › Weighting › Weight type | Percentage exact |
| Lot › Award criteria › Criterion › Criterion 2 › Type | price |
| Lot › Award criteria › Criterion › Criterion 2 › Name | Price |
| Lot › Award criteria › Criterion › Criterion 2 › Weighting › Weight | 30 |
| Lot › Award criteria › Criterion › Criterion 2 › Weighting › Weight type | Percentage exact |
| Lot › Award criteria › Criterion › Criterion 3 › Type | quality |
| Lot › Award criteria › Criterion › Criterion 3 › Name | Social Value |
| Lot › Award criteria › Criterion › Criterion 3 › Weighting › Weight | 10 |
| Lot › Award criteria › Criterion › Criterion 3 › Weighting › Weight type | Percentage exact |
| Lot › Suitable for › SMEs | Yes |
| Lot › Contract period › Start | 1 Dec 2026 |
| Lot › Contract period › End | 30 Nov 2031 |
| Lot › Contract period › Can be extended to | 30 Nov 2041 |
| Lot › Can be renewed | Yes |
| Lot › Renewal › Description | Option to extend by 120 months at 24 month intervals |
| Document › Document 1 › Document type | Bidding documents |
| Document › Document 1 › Description | ITT Part 2 |
| Document › Document 1 › Link | https://www.sell2wales.gov.wales/Assets/NoticeBuilder_FileDownload.asp... |
| Document › Document 2 › Document type | Bidding documents |
| Document › Document 2 › Description | Appendix A - Software Requirements Specification |
| Document › Document 2 › Link | https://www.sell2wales.gov.wales/Assets/NoticeBuilder_FileDownload.asp... |
| Document › Document 3 › Document type | Bidding documents |
| Document › Document 3 › Description | Appendix B - MAWWFRS Organisational Standards |
| Document › Document 3 › Link | https://www.sell2wales.gov.wales/Assets/NoticeBuilder_FileDownload.asp... |
| Document › Document 4 › Document type | Bidding documents |
| Document › Document 4 › Description | Appendix C - API’s Service Level Agreements & Data Protection Statement |
| Document › Document 4 › Link | https://www.sell2wales.gov.wales/Assets/NoticeBuilder_FileDownload.asp... |
| Document › Document 5 › Document type | Bidding documents |
| Document › Document 5 › Description | Appendix D - Software SLAs Incidents |
| Document › Document 5 › Link | https://www.sell2wales.gov.wales/Assets/NoticeBuilder_FileDownload.asp... |
| Document › Document 6 › Document type | Bidding documents |
| Document › Document 6 › Description | Appendix E - Additional Information User Stories |
| Document › Document 6 › Link | https://www.sell2wales.gov.wales/Assets/NoticeBuilder_FileDownload.asp... |
| Document › Document 7 › Document type | Bidding documents |
| Document › Document 7 › Description | Appendix F - Welsh procurement specific questionnaire |
| Document › Document 7 › Link | https://www.sell2wales.gov.wales/Assets/NoticeBuilder_FileDownload.asp... |
| Document › Document 8 › Document type | Bidding documents |
| Document › Document 8 › Description | Appendix G - Specification |
| Document › Document 8 › Link | https://www.sell2wales.gov.wales/Assets/NoticeBuilder_FileDownload.asp... |
| Document › Document 9 › Document type | Bidding documents |
| Document › Document 9 › Description | Appendix H - Terms and Conditions of Contract |
| Document › Document 9 › Link | https://www.sell2wales.gov.wales/Assets/NoticeBuilder_FileDownload.asp... |
| Document › Document 10 › Document type | Bidding documents |
| Document › Document 10 › Description | Appendix I - Welsh Language Standards Questionnaire |
| Document › Document 10 › Link | https://www.sell2wales.gov.wales/Assets/NoticeBuilder_FileDownload.asp... |
| Document › Document 11 › Document type | Bidding documents |
| Document › Document 11 › Description | ITT Part 1 |
| Document › Document 11 › Link | https://www.sell2wales.gov.wales/Assets/NoticeBuilder_FileDownload.asp... |
| Document › Document 12 › Document type | Bidding documents |
| Document › Document 12 › Description | MWWFRA and SWFRS Fire Stations |
| Document › Document 12 › Link | https://www.sell2wales.gov.wales/Assets/NoticeBuilder_FileDownload.asp... |
| Document › Document 13 › Document type | Bidding documents |
| Document › Document 13 › Description | MAWWFRS Mobilising procurement (1 x Wrl stations) |
| Document › Document 13 › Link | https://www.sell2wales.gov.wales/Assets/NoticeBuilder_FileDownload.asp... |
| Document › Document 14 › Document type | Bidding documents |
| Document › Document 14 › Description | MAWWFRS WDS On-Call Stations |
| Document › Document 14 › Link | https://www.sell2wales.gov.wales/Assets/NoticeBuilder_FileDownload.asp... |
| Document › Document 15 › Document type | Bidding documents |
| Document › Document 15 › Description | SWFRS - WDS On-Call Stations |
| Document › Document 15 › Link | https://www.sell2wales.gov.wales/Assets/NoticeBuilder_FileDownload.asp... |
| Document › Document 16 › Document type | Conflict of interest |
| Document › Document 16 › Description | Not published |
| Document › Document 17 › Document type | Tender notice |
| Document › Document 17 › Description | Tender notice on Find a Tender |
| Document › Document 17 › Link | https://www.find-tender.service.gov.uk/Notice/077044-2026 |
| Document › Document 17 › Published | 13 Aug 2026 |
| Has Recurrence | Yes |
| Recurrence › Dates › Start | 22 Jul 2041 |
| Contract Terms › Financial Terms | All invoices to be e-mailed directly to finance@mawwfire.gov.uk |