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Crowlin Recovery House - Mental Health Crisis Support Service

Published 30 Sep 2026
30 Sep 2026


Reference: F16982
NHS Hampshire and Isle of Wight Integrated Care Board (ICB) are seeking a provider of Mental Health Crisis Support Services for Crowlin Recovery House, via an open tender process (Procurement Act - Light Touch). The Recovery House is a short-term residential, non-clinical service designed to provide quick access to support for individuals in mental health crisis or to individuals to avoid an escalating crisis that may otherwise result in inpatient hospital care. The service will be available 24/7 and will offer a range of focused interventions to address individuals' emotional and mental health needs, ensuring that they are well supported during their recovery. The Recovery House does not deliver regulated activities therefore no CQC registration is required.

Full CPV breakdown

  • 85000000 — Health and social work services (primary)

Notice details

Buyer type
Central government
Competition
Open competition (any supplier can bid)
Contract type
Services
Winning supplier
SME
Procurement method
Open procedure
Main category
Services
Legal basis
UKPGA 2023/54
Notice status
Complete
Award status
Active
Reserved / special regime
Light Touch
Language
EN
Published
30 Sep 2026 14:05
OCID
ocds-h6vhtk-056318
Notice ID
F16982

Organisations on this notice

5th Floor Wellington House, Colchester, CO3 3DA, United Kingdom
GB-COH 08346893

Everything the publisher included in this notice, organised by section.

Organisations

Party 1 › Name NHS HAMPSHIRE AND THE ISLE OF WIGHT INTEGRATED CARE BOARD
Party 1 › Address › Street Omega House 112 Southampton Road
Party 1 › Address › Town / city Eastleigh
Party 1 › Address › Postcode SO50 5PB
Party 1 › Address › Country GB
Party 1 › Address › Country United Kingdom
Party 1 › Address › Region (NUTS) UKJ35
Party 1 › Contact › Email pho-tr.hiowicbprocurement@nhs.net
Party 1 › Role buyer
Party 1 › Classification › Description Public authority - central government
Party 2 › Name HOLISTIC RECRUITERS LIMITED
Party 2 › Address › Street 5th Floor Wellington House
Party 2 › Address › Town / city Colchester
Party 2 › Address › Postcode CO3 3DA
Party 2 › Address › Country GB
Party 2 › Address › Country United Kingdom
Party 2 › Address › Region (NUTS) UKH34
Party 2 › Contact › Email franklin@holisticrecruiters.uk
Party 2 › Role supplier
Party 2 › Link http://www.holisticrecruiters.uk
Party 2 › Business size sme
Party 2 › VCSEs No
Party 2 › Public service mission organisation No
Party 2 › Sheltered workshop No

Buyer

Name NHS HAMPSHIRE AND THE ISLE OF WIGHT INTEGRATED CARE BOARD

Tender

Title Crowlin Recovery House - Mental Health Crisis Support Service
Status complete
Procedure type open
Procedure Open procedure
Special regime Light touch
Lot › Status complete
Document › Document type Conflict of interest
Document › Description Not published

Awards

Status active
Category services
Supplier › Name HOLISTIC RECRUITERS LIMITED
Item › CPV › Description Health and social work services
Item › Delivery › Region (NUTS) UKJ3
Item › Delivery › Country GB
Item › Delivery › Country United Kingdom

Contracts

Status active
Contract period › Start 14 Sep 2026
Contract period › End 13 Dec 2029
Contract period › Can be extended to 13 Dec 2030
Can be renewed Yes
Renewal › Description 1 x 12 month optional extension period available.
Value › Value incl. VAT £3,693,900
Value › Value £3,693,900
Value › Currency GBP
Above threshold Yes
Signed 29 Jul 2026
Document › Document type Contract notice
Document › Description Contract details notice on Find a Tender
Document › Link https://www.find-tender.service.gov.uk/Notice/092386-2026
Document › Published 30 Sep 2026
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