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AWARD Framework Complete

Open Framework for Domiciliary Care Services for Older and Disabled Persons

Published 2 Oct 2026
2 Oct 2026


Reference: CPU25-26-55
Neath Port Talbot Council has made an award for the recommissioning of our adult domiciliary care services under a new 'Open' Framework, the aim of which is to deliver care to adults living in their own homes, to support them to achieve improved outcomes. The Framework will deliver high-quality, person-centred domiciliary care services to individuals in their own homes and has been procured as a ‘light touch’ framework under the Procurement Act 2023. The framework will take the form of an open framework (a scheme of successive frameworks) up to eight years in duration, the first framework being a maximum of three years and the second a maximum of five years allowing periodic admission of new providers during the framework term. The scope of services will include the delivery of care and support in line with assessed needs and Care and Support Plans. Services are expected to promote independence, wellbeing and prevention, supporting individuals to remain within their own homes and communities for as long as possible. Provision will include personal care, support with daily living activities, medication support and enabling approaches to care. The Framework will not guarantee any volume of work. The framework has been developed within the context of the Social Services and Well being (Wales) Act 2014, the Regulation and Inspection of Social Care (Wales) Act 2016 and the Well-being of Future Generations (Wales) Act 2015, with a clear focus on delivering outcomes that matter to individuals.

Full CPV breakdown

  • 85300000 — Social work and related services (primary)

Notice details

Buyer type
Local authority
Competition
Open competition (any supplier can bid)
Contract type
Services
Bids received
40
Winning supplier
SME
Procurement method
Open procedure
Main category
Services
Above threshold
Yes
Legal basis
UKPGA 2023/54
Notice status
Complete
Award status
Pending
Award date
15 Sep 2026
Standstill period ends
9 Oct 2026
Contract can be extended to
1 Nov 2034
Renewal
The Tender will take the form of an open framework (a scheme of successive frameworks) up to eight years in duration, the first framework being a maximum of three years and the second a maximum of five years.
Framework agreement
Yes
Reserved / special regime
Light Touch
Language
EN
Published
02 Oct 2026 11:29
OCID
ocds-h6vhtk-0582f1
Notice ID
CPU25-26-55

Competition

40
Bids received
35
Bids considered at final stage
31
SME bids at final stage
1
VCSE bids at final stage

Organisations on this notice

Supplier Large
Cardinal House, Abbeyfield Court, Abbeyfield Road, Nottingham, NG7 2SZ, United Kingdom
GB-PPON PNQL-1979-CZRT
Cadog Homecare Ltd
Supplier SME
First Floor, Redwood Court, Tawe Business Village, Phoenix way, Swansea, SA7 9LA, United Kingdom
GB-PPON PQMC-4471-XCYP
Supplier SME
HQ @ Llys Glas, Alexander Road,, Swansea, SA1 5AJ, United Kingdom
GB-PPON PJQQ-5999-QQPY
Supplier SME
Atlantic House, Greenwood Close, Cardiff, CF23 8RD, United Kingdom
GB-PPON PZJX-2171-DJXV
Unit 20 Mardon Park, Central Avenue, Port Talbot, SA12 7AX, United Kingdom
GB-PPON PQYH-3215-QGJP
Supplier SME
96 Gnoll Park Road, Neath, SA11 3DD, United Kingdom
GB-PPON PTCV-9748-XPBN
Office 1, 23 Windsor Road Rd, Neath, SA11 1NB, United Kingdom
GB-PPON PXHL-9132-RBHR
Supplier Large VCSE
Unit 5 & 6 Coopers Yard, Curran Road, Cardiff, CF10 5NB, United Kingdom
GB-PPON PGWQ-9967-CCVH
Supplier Large
Crown House Stephenson Road, Severalls Industrial Park, Colchester, CO4 9QR, United Kingdom
GB-PPON PQMP-1376-MXZH
Ty Ifor 21 Alfred St, Neath, SA11 1EF, United Kingdom
GB-PPON PQNH-9427-PPRW
Princess House, Princess Way, Swansea, SA1 3LW, United Kingdom
GB-PPON PVVW-2835-WLZG
Supplier SME
Victoria Gardens, Neath, SA11 3BH, United Kingdom
GB-PPON PJZQ-9157-HJYW
Supplier SME
Croeserw Community Enterprise Centre Bryn Siriol, Croeserw, SA13 3PL, United Kingdom
GB-PPON PYMD-5342-QPCM
Supplier SME
Yelverton House, St John Street, Whitland, SA34 0AW, United Kingdom
GB-PPON PBCV-1473-VGYY
Supplier SME
Ground Floor Pembroke House, Charter Court, Phoenix Way, Swansea, SA7 9FS, United Kingdom
GB-PPON PCBY-4161-PGWT
14-16 Princess Way, Swansea, SA1 3LW, United Kingdom
GB-PPON PCPH-1862-RYTX
Supplier SME
Cymric House, Bethany Square, Port Talbot, Sa13 1PQ, United Kingdom
GB-PPON PPTR-9226-YGHD
Supplier SME
11a The courtyard, Llandarcy, Neath, SA10 6EJ, United Kingdom
GB-PPON PJWB-8913-NGQY
People Support Ltd
Supplier SME
Unit 7, llys cae, Maes Y Felin, Fforest-fach, Swansea, SA5 4HH, United Kingdom
GB-PPON PRZZ-4274-LPNQ
Supplier SME
Kingsway, Fforestfach, Swansea, SA5 4DL, United Kingdom
GB-PPON PZXX-2482-VWHY
Seren Support Services Ltd
Supplier SME
Llewellyn House Harbourside Business Park, Port Talbot, SA13 1SB, United Kingdom
GB-PPON PGYD-5621-WXNW
Supplier SME
Unit 3, First Floor 4 Knoyle St, TREBOETH, Swansea, SA5 9AY, United Kingdom
GB-PPON PRRZ-6312-XWNX
Supplier SME
Trewsfield, Bridgend, CF31 4LH, United Kingdom
GB-PPON PVDW-5128-TCWM
Suite 19, Offices 1 & 6 Llan-Coed House, Darcy Business Park, Llandarcy, Neath, SA10 6FG, United Kingdom
GB-PPON PHCN-6971-HJXX

Key dates

Future Signature Date
26 Oct 2026 · Scheduled

Everything the publisher included in this notice, organised by section.

Organisations

Party 1 › Name Neath Port Talbot County Borough Council
Party 1 › Address › Street Civic Centre
Party 1 › Address › Town / city Port Talbot
Party 1 › Address › Postcode SA13 1PJ
Party 1 › Address › Country GB
Party 1 › Address › Country United Kingdom
Party 1 › Address › Region (NUTS) UKL17
Party 1 › Contact › Name Wayne Thomas
Party 1 › Contact › Email w.thomas3@npt.gov.uk
Party 1 › Role buyer
Party 1 › Link http://www.npt.gov.uk
Party 1 › Classification › Classification 1 › Description Public authority - sub-central government
Party 1 › Classification › Classification 2 › Description Welsh devolved regulations apply
Party 2 › Name Abacare (Care Agency) Ltd
Party 2 › Address › Street Cardinal House, Abbeyfield Court, Abbeyfield Road
Party 2 › Address › Town / city Nottingham
Party 2 › Address › Postcode NG7 2SZ
Party 2 › Address › Country GB
Party 2 › Address › Country United Kingdom
Party 2 › Address › Region (NUTS) UKF14
Party 2 › Contact › Email contracts@abacare.org.uk
Party 2 › Role supplier
Party 2 › Business size large
Party 2 › VCSEs No
Party 2 › Public service mission organisation No
Party 2 › Sheltered workshop No
Party 3 › Name Cadog Homecare Ltd
Party 3 › Address › Street First Floor, Redwood Court, Tawe Business Village, Phoenix way
Party 3 › Address › Town / city Swansea
Party 3 › Address › Postcode SA7 9LA
Party 3 › Address › Country GB
Party 3 › Address › Country United Kingdom
Party 3 › Address › Region (NUTS) UKL18
Party 3 › Contact › Email rhian@cadoghomecare.co.uk
Party 3 › Role supplier
Party 3 › Business size sme
Party 3 › VCSEs No
Party 3 › Public service mission organisation No
Party 3 › Sheltered workshop No
Party 4 › Name Care & Co
Party 4 › Address › Street HQ @ Llys Glas, Alexander Road,
Party 4 › Address › Town / city Swansea
Party 4 › Address › Postcode SA1 5AJ
Party 4 › Address › Country GB
Party 4 › Address › Country United Kingdom
Party 4 › Address › Region (NUTS) UKL18
Party 4 › Contact › Email enquiries@careandco.uk
Party 4 › Role supplier
Party 4 › Business size sme
Party 4 › VCSEs No
Party 4 › Public service mission organisation No
Party 4 › Sheltered workshop No
Party 5 › Name Care Crew Ltd
Party 5 › Address › Street Atlantic House, Greenwood Close
Party 5 › Address › Town / city Cardiff
Party 5 › Address › Postcode CF23 8RD
Party 5 › Address › Country GB
Party 5 › Address › Country United Kingdom
Party 5 › Address › Region (NUTS) UKL22
Party 5 › Contact › Email domcare@carecrew.uk
Party 5 › Role supplier
Party 5 › Business size sme
Party 5 › VCSEs No
Party 5 › Public service mission organisation No
Party 5 › Sheltered workshop No
Party 6 › Name Care Cymru Services Ltd
Party 6 › Address › Street Unit 20 Mardon Park, Central Avenue
Party 6 › Address › Town / city Port Talbot
Party 6 › Address › Postcode SA12 7AX
Party 6 › Address › Country GB
Party 6 › Address › Country United Kingdom
Party 6 › Address › Region (NUTS) UKL17
Party 6 › Contact › Email bidteam@carecymru.com
Party 6 › Role supplier
Party 6 › Business size sme
Party 6 › VCSEs No
Party 6 › Public service mission organisation No
Party 6 › Sheltered workshop No
Party 7 › Name Careful Care Ltd
Party 7 › Address › Street 96 Gnoll Park Road
Party 7 › Address › Town / city Neath
Party 7 › Address › Postcode SA11 3DD
Party 7 › Address › Country GB
Party 7 › Address › Country United Kingdom
Party 7 › Address › Region (NUTS) UKL17
Party 7 › Contact › Email carefulcareltd@gmail.com
Party 7 › Role supplier
Party 7 › Business size sme
Party 7 › VCSEs No
Party 7 › Public service mission organisation No
Party 7 › Sheltered workshop No
Party 8 › Name Cariad Care Services Ltd
Party 8 › Address › Street Office 1, 23 Windsor Road Rd
Party 8 › Address › Town / city Neath
Party 8 › Address › Postcode SA11 1NB
Party 8 › Address › Country GB
Party 8 › Address › Country United Kingdom
Party 8 › Address › Region (NUTS) UKL17
Party 8 › Contact › Email Cariadcareservices@gmail.com
Party 8 › Role supplier
Party 8 › Business size sme
Party 8 › VCSEs No
Party 8 › Public service mission organisation No
Party 8 › Sheltered workshop No
Party 9 › Name Cartrefi Cymru Co-operative Ltd
Party 9 › Address › Street Unit 5 & 6 Coopers Yard, Curran Road
Party 9 › Address › Town / city Cardiff
Party 9 › Address › Postcode CF10 5NB
Party 9 › Address › Country GB
Party 9 › Address › Country United Kingdom
Party 9 › Address › Region (NUTS) UKL22
Party 9 › Contact › Email conttacttheceo@cartrefi.coop
Party 9 › Role supplier
Party 9 › Business size large
Party 9 › VCSEs Yes
Party 9 › Public service mission organisation No
Party 9 › Sheltered workshop No
Party 10 › Name Cera Care Operations Ltd
Party 10 › Address › Street Crown House Stephenson Road, Severalls Industrial Park
Party 10 › Address › Town / city Colchester
Party 10 › Address › Postcode CO4 9QR
Party 10 › Address › Country GB
Party 10 › Address › Country United Kingdom
Party 10 › Address › Region (NUTS) UKH34
Party 10 › Contact › Email Bidteam@ceracare.co.uk
Party 10 › Role supplier
Party 10 › Business size large
Party 10 › VCSEs No
Party 10 › Public service mission organisation No
Party 10 › Sheltered workshop No
Party 11 › Name Crosshands Home Services Ltd
Party 11 › Address › Street Ty Ifor 21 Alfred St
Party 11 › Address › Town / city Neath
Party 11 › Address › Postcode SA11 1EF
Party 11 › Address › Country GB
Party 11 › Address › Country United Kingdom
Party 11 › Address › Region (NUTS) UKL17
Party 11 › Contact › Email swancare@chsltd.org.uk
Party 11 › Role supplier
Party 11 › Business size sme
Party 11 › VCSEs No
Party 11 › Public service mission organisation No
Party 11 › Sheltered workshop No
Party 12 › Name Forever Kin Healthcare Ltd
Party 12 › Address › Street Princess House, Princess Way
Party 12 › Address › Town / city Swansea
Party 12 › Address › Postcode SA1 3LW
Party 12 › Address › Country GB
Party 12 › Address › Country United Kingdom
Party 12 › Address › Region (NUTS) UKL18
Party 12 › Contact › Email info@forever-kin.com
Party 12 › Role supplier
Party 12 › Business size sme
Party 12 › VCSEs No
Party 12 › Public service mission organisation No
Party 12 › Sheltered workshop No
Party 13 › Name Gardens Care Home
Party 13 › Address › Street Victoria Gardens
Party 13 › Address › Town / city Neath
Party 13 › Address › Postcode SA11 3BH
Party 13 › Address › Country GB
Party 13 › Address › Country United Kingdom
Party 13 › Address › Region (NUTS) UKL17
Party 13 › Contact › Email garethwilliams@gardenscarehome.co.uk
Party 13 › Role supplier
Party 13 › Business size sme
Party 13 › VCSEs No
Party 13 › Public service mission organisation No
Party 13 › Sheltered workshop No
Party 14 › Name Gentle Care Services
Party 14 › Address › Street Croeserw Community Enterprise Centre Bryn Siriol
Party 14 › Address › Town / city Croeserw
Party 14 › Address › Postcode SA13 3PL
Party 14 › Address › Country GB
Party 14 › Address › Country United Kingdom
Party 14 › Address › Region (NUTS) UKL17
Party 14 › Contact › Email Reception2021@outlook.com
Party 14 › Role supplier
Party 14 › Business size sme
Party 14 › VCSEs No
Party 14 › Public service mission organisation No
Party 14 › Sheltered workshop No
Party 15 › Name Gofal Cymunedol Ltd
Party 15 › Address › Street Yelverton House, St John Street
Party 15 › Address › Town / city Whitland
Party 15 › Address › Postcode SA34 0AW
Party 15 › Address › Country GB
Party 15 › Address › Country United Kingdom
Party 15 › Address › Region (NUTS) UKL14
Party 15 › Contact › Email info@gofalcymunedol.com
Party 15 › Role supplier
Party 15 › Business size sme
Party 15 › VCSEs No
Party 15 › Public service mission organisation No
Party 15 › Sheltered workshop No
Party 16 › Name I Care Dom Care Ltd
Party 16 › Address › Street Ground Floor Pembroke House, Charter Court, Phoenix Way
Party 16 › Address › Town / city Swansea
Party 16 › Address › Postcode SA7 9FS
Party 16 › Address › Country GB
Party 16 › Address › Country United Kingdom
Party 16 › Address › Region (NUTS) UKL18
Party 16 › Contact › Email care@icaredomcare.co.uk
Party 16 › Role supplier
Party 16 › Business size sme
Party 16 › VCSEs No
Party 16 › Public service mission organisation No
Party 16 › Sheltered workshop No
Party 17 › Name Live Well Health Care Ltd
Party 17 › Address › Street 14-16 Princess Way
Party 17 › Address › Town / city Swansea
Party 17 › Address › Postcode SA1 3LW
Party 17 › Address › Country GB
Party 17 › Address › Country United Kingdom
Party 17 › Address › Region (NUTS) UKL18
Party 17 › Contact › Email admin@livewell-healthcare.co.uk
Party 17 › Role supplier
Party 17 › Business size sme
Party 17 › VCSEs No
Party 17 › Public service mission organisation No
Party 17 › Sheltered workshop No
Party 18 › Name Miller Homecare Ltd
Party 18 › Address › Street Cymric House, Bethany Square
Party 18 › Address › Town / city Port Talbot
Party 18 › Address › Postcode Sa13 1PQ
Party 18 › Address › Country GB
Party 18 › Address › Country United Kingdom
Party 18 › Address › Region (NUTS) UKL17
Party 18 › Contact › Email malcolm@millerhomecare.co.uk
Party 18 › Role supplier
Party 18 › Business size sme
Party 18 › VCSEs No
Party 18 › Public service mission organisation No
Party 18 › Sheltered workshop No
Party 19 › Name Moderncare (Neath) Ltd
Party 19 › Address › Street 11a The courtyard, Llandarcy
Party 19 › Address › Town / city Neath
Party 19 › Address › Postcode SA10 6EJ
Party 19 › Address › Country GB
Party 19 › Address › Country United Kingdom
Party 19 › Address › Region (NUTS) UKL17
Party 19 › Contact › Email admin@modern-care.co.uk
Party 19 › Role supplier
Party 19 › Business size sme
Party 19 › VCSEs No
Party 19 › Public service mission organisation No
Party 19 › Sheltered workshop No
Party 20 › Name People Support Ltd
Party 20 › Address › Street Unit 7, llys cae, Maes Y Felin, Fforest-fach
Party 20 › Address › Town / city Swansea
Party 20 › Address › Postcode SA5 4HH
Party 20 › Address › Country GB
Party 20 › Address › Country United Kingdom
Party 20 › Address › Region (NUTS) UKL18
Party 20 › Contact › Email greg@peoplesupportwales.co.uk
Party 20 › Role supplier
Party 20 › Business size sme
Party 20 › VCSEs No
Party 20 › Public service mission organisation No
Party 20 › Sheltered workshop No
Party 21 › Name RSD Social Care Ltd
Party 21 › Address › Street Kingsway, Fforestfach
Party 21 › Address › Town / city Swansea
Party 21 › Address › Postcode SA5 4DL
Party 21 › Address › Country GB
Party 21 › Address › Country United Kingdom
Party 21 › Address › Region (NUTS) UKL18
Party 21 › Contact › Email socialcare@rsd.uk.com
Party 21 › Role supplier
Party 21 › Business size sme
Party 21 › VCSEs No
Party 21 › Public service mission organisation No
Party 21 › Sheltered workshop No
Party 22 › Name Seren Support Services Ltd
Party 22 › Address › Street Llewellyn House Harbourside Business Park
Party 22 › Address › Town / city Port Talbot
Party 22 › Address › Postcode SA13 1SB
Party 22 › Address › Country GB
Party 22 › Address › Country United Kingdom
Party 22 › Address › Region (NUTS) UKL17
Party 22 › Contact › Email info@seren.wales
Party 22 › Role supplier
Party 22 › Business size sme
Party 22 › VCSEs No
Party 22 › Public service mission organisation No
Party 22 › Sheltered workshop No
Party 23 › Name Service Direct Ltd
Party 23 › Address › Street Unit 3, First Floor 4 Knoyle St, TREBOETH
Party 23 › Address › Town / city Swansea
Party 23 › Address › Postcode SA5 9AY
Party 23 › Address › Country GB
Party 23 › Address › Country United Kingdom
Party 23 › Address › Region (NUTS) UKL18
Party 23 › Contact › Email support@service-direct.co.uk
Party 23 › Role supplier
Party 23 › Business size sme
Party 23 › VCSEs No
Party 23 › Public service mission organisation No
Party 23 › Sheltered workshop No
Party 24 › Name Steddy Ltd
Party 24 › Address › Street Trewsfield
Party 24 › Address › Town / city Bridgend
Party 24 › Address › Postcode CF31 4LH
Party 24 › Address › Country GB
Party 24 › Address › Country United Kingdom
Party 24 › Address › Region (NUTS) UKL17
Party 24 › Contact › Email steddy@disabilityaids.net
Party 24 › Role supplier
Party 24 › Business size sme
Party 24 › VCSEs No
Party 24 › Public service mission organisation No
Party 24 › Sheltered workshop No
Party 25 › Name Zion Community Care Ltd
Party 25 › Address › Street Suite 19, Offices 1 & 6 Llan-Coed House, Darcy Business Park, Llandarcy
Party 25 › Address › Town / city Neath
Party 25 › Address › Postcode SA10 6FG
Party 25 › Address › Country GB
Party 25 › Address › Country United Kingdom
Party 25 › Address › Region (NUTS) UKL17
Party 25 › Contact › Email sonali.perera@zioncommunitycare.co.uk
Party 25 › Role supplier
Party 25 › Business size sme
Party 25 › VCSEs No
Party 25 › Public service mission organisation No
Party 25 › Sheltered workshop No

Buyer

Name Neath Port Talbot County Borough Council

Tender

Title Open Framework for Domiciliary Care Services for Older and Disabled Persons
Status complete
Procedure type open
Procedure Open procedure
Special regime Light touch
Techniques › Framework agreement Yes
Techniques › Framework agreement › Is Open Framework Scheme Yes
Lot › Status complete

Awards

Title Open Framework for Domiciliary Care Services for Older and Disabled Persons
Status pending
Date 15 Sep 2026
Value › Value incl. VAT £119,565,920
Value › Value £99,638,266.67
Value › Currency GBP
Category services
Above threshold Yes
Supplier › Supplier 1 › Name Cadog Homecare Ltd
Supplier › Supplier 2 › Name Abacare (Care Agency) Ltd
Supplier › Supplier 3 › Name Care & Co
Supplier › Supplier 4 › Name Care Crew Ltd
Supplier › Supplier 5 › Name Care Cymru Services Ltd
Supplier › Supplier 6 › Name Careful Care Ltd
Supplier › Supplier 7 › Name Cariad Care Services Ltd
Supplier › Supplier 8 › Name Cartrefi Cymru Co-operative Ltd
Supplier › Supplier 9 › Name Cera Care Operations Ltd
Supplier › Supplier 10 › Name Crosshands Home Services Ltd
Supplier › Supplier 11 › Name Forever Kin Healthcare Ltd
Supplier › Supplier 12 › Name Gardens Care Home
Supplier › Supplier 13 › Name Gentle Care Services
Supplier › Supplier 14 › Name Gofal Cymunedol Ltd
Supplier › Supplier 15 › Name I Care Dom Care Ltd
Supplier › Supplier 16 › Name Live Well Health Care Ltd
Supplier › Supplier 17 › Name Miller Homecare Ltd
Supplier › Supplier 18 › Name Moderncare (Neath) Ltd
Supplier › Supplier 19 › Name People Support Ltd
Supplier › Supplier 20 › Name RSD Social Care Ltd
Supplier › Supplier 21 › Name Seren Support Services Ltd
Supplier › Supplier 22 › Name Service Direct Ltd
Supplier › Supplier 23 › Name Steddy Ltd
Supplier › Supplier 24 › Name Zion Community Care Ltd
Item › CPV › CPV 1 › Description Social work and related services
Item › CPV › CPV 2 › Description Health and social work services
Item › CPV › CPV 3 › Description Other community, social and personal services
Item › Delivery › Region (NUTS) UKL17
Item › Delivery › Country GB
Item › Delivery › Country United Kingdom
Standstill period › End 9 Oct 2026
Contract period › Start 2 Nov 2026
Contract period › End 1 Nov 2029
Contract period › Can be extended to 1 Nov 2034
Can be renewed Yes
Renewal › Description The Tender will take the form of an open framework (a scheme of successive frameworks) up to eight years in duration, the first framework being a maximum of three years and the second a maximum of five years.
Amendment › Description Extension of standstill period date to respond to a provider query.
Document › Document type Award notice
Document › Description Contract award notice on Find a Tender
Document › Link https://www.find-tender.service.gov.uk/Notice/093230-2026
Document › Published 2 Oct 2026
Assessment Summaries Date Sent 15 Sep 2026
Milestone › Type Future signature date
Milestone › Due 26 Oct 2026
Milestone › Status scheduled
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