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TENDER Framework Active Services

Belgium - Call centre - Overflow Centre de contact

Published 14 Oct 2026
14 Oct 2026
Deadline in 16 days


L'accord-cadre pour objet des services de centre de contact.

Full CPV breakdown

  • 79512000 — (primary)

Notice details

Competition
Open competition (any supplier can bid)
Contract type
Services
Procurement method
Open procedure
Main category
Services
Notice status
Active
Framework agreement
Yes
Published
14 Oct 2026 00:00
Deadline
03 Nov 2026 00:00
OCID
ted-711215-2026

Everything the publisher included in this notice, organised by section.

Buyer

Name Smals

Organisations

Name Smals
Role buyer
Address › Country Belgium
Address › Region (NUTS) Belgium
Contact › Email tenders@smals.be
Link http://www.smals.be

Tender

Title Belgium - Call centre - Overflow Centre de contact
Description L'accord-cadre pour objet des services de centre de contact.
Status active
Category services
Procedure type open
Procedure Open procedure
Value › Value £16,000,000
Value › Currency EUR
Bidding period › End 2026-11-03
Item › Delivery › Region (NUTS) Belgium
Item › Delivery › Country Belgium
Document › Document type Bidding documents
Document › Link https://www.publicprocurement.be/publication-workspaces/0de28e30-c714-...
Techniques › Framework agreement Yes
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