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TED (EU)
TENDER
Active Services
ET2506 - RFT for the Provision, Licencing, Support and Maintenance of Cloud Based Telephony Solution for the RSA Customer Call Centre
Published 19 Dec 2025
19 Dec 2025
Closed 29 Jan 2026
- Primary CPV
-
50334400 *
Repair & maintenance services
- Location
- 🇮🇪 Ireland
- Value
- €940,000
- Contract
- Not specified
- Contract Types
-
50 *Repair & maintenance servicesFull CPV Breakdown
- SME suitable
- Not stated
Publisher Address
Ireland · Ireland
Contact
Award Criteria
Not specified
- Bidding Documents (etenders.gov.ie) · Bidding Documents
Related tenders
Road Safety Authority (RSA)
All notices from this publisher Same CPV code
50334400 *
All notices with this CPV code
The RSA is seeking tenders for the provision, licencing, support and maintenance of a cloud-based telephony solution for the RSA customer call centre as further described in the RFT documents attached to this notice. **The RSA intends to hold an in-person Tenderers' Briefing on Wednesday 14 January 2026 during which the RFT documentation and Tender submission requirements will be explained in order to aid Tenderers in the preparation of their Tenders - see section 4.6 of the RFT document for more information. Tenderers are strongly encouraged to attend the Tenderers Briefing**
Full CPV breakdown
- 50334400 — (primary)
Notice details
- Competition
- Open competition (any supplier can bid)
- Contract type
- Services
- Procurement method
- Open procedure
- Main category
- Services
- Notice status
- Active
- Published
- 19 Dec 2025 00:00
- Deadline
- 29 Jan 2026 00:00
- OCID
- ted-848289-2025
Full notice record
20 detailsEverything the publisher included in this notice, organised by section.
Buyer
| Name | Road Safety Authority (RSA) |
Organisations
| Name | Road Safety Authority (RSA) |
| Role | buyer |
| Address › Country | Ireland |
| Address › Region (NUTS) | Ireland |
| Contact › Email | PCMO@rsa.ie |
| Link | http://www.rsa.ie |
Tender
| Title | ET2506 - RFT for the Provision, Licencing, Support and Maintenance of Cloud Based Telephony Solution for the RSA Customer Call Centre |
| Description | The RSA is seeking tenders for the provision, licencing, support and maintenance of a cloud-based telephony solution for the RSA customer call centre as further described in the RFT documents attached to this notice. **The RSA intends to hold an in-person Tenderers' Briefing on Wednesday 14 January 2026 during which the RFT documentation and Tender submission requirements will be explained in order to aid Tenderers in the preparation of their Tenders - see section 4.6 of the RFT document for more information. Tenderers are strongly encouraged to attend the Tenderers Briefing** |
| Status | active |
| Category | services |
| Procedure type | open |
| Procedure | Open procedure |
| Value › Value | £940,000 |
| Value › Currency | EUR |
| Bidding period › End | 2026-01-29 |
| Item › Delivery › Region (NUTS) | Ireland |
| Item › Delivery › Country | Ireland |
| Document › Document type | Bidding documents |
| Document › Link | https://www.etenders.gov.ie/epps/cft/listContractDocuments.do?resource... |