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HEAnet - Dynamic Purchasing System for the Provision of Enterprise Service Management (ESM) Solutions and Associated Services

Published 17 Sep 2026
17 Sep 2026


This DPS is for the provision of an ESM Solution and associated services which will be divided into Lots, by solution type. Interested parties may qualify for admittance to one or more Lot. Each Lot will offer the following services: • Modules for all aspects of IT service delivery (ITSM) • Additional Modules for all services outside of IT service delivery (ESM) • Ad hoc Professional Services Resources. Please note - Effective 01 Jan 2026, HEAnet and its subsidiary EduCampus will merge under the name of Asiera – Advancing Services for Irish Education, Research and Academia.

Full CPV breakdown

  • 72000000 — (primary)

Notice details

Competition
Restricted / competitive (suppliers are shortlisted first)
Contract type
Services
Bids received
4
Procurement method
Restricted procedure
Main category
Services
Notice status
Complete
Award date
9 Sep 2026
Published
17 Sep 2026 00:00
OCID
ted-640748-2026

Competition

4
Bids received

Organisations on this notice

Everything the publisher included in this notice, organised by section.

Buyer

Name Teagasc - the Agriculture and Food Development Authority

Organisations

Party 1 › Name Teagasc - the Agriculture and Food Development Authority
Party 1 › Role buyer
Party 1 › Address › Country Ireland
Party 1 › Address › Region (NUTS) Ireland
Party 1 › Contact › Email procurement@teagasc.ie
Party 1 › Link https://www.teagasc.ie
Party 2 › Name Halo Service Solutions
Party 2 › Role supplier

Tender

Title HEAnet - Dynamic Purchasing System for the Provision of Enterprise Service Management (ESM) Solutions and Associated Services
Description This DPS is for the provision of an ESM Solution and associated services which will be divided into Lots, by solution type. Interested parties may qualify for admittance to one or more Lot. Each Lot will offer the following services: • Modules for all aspects of IT service delivery (ITSM) • Additional Modules for all services outside of IT service delivery (ESM) • Ad hoc Professional Services Resources. Please note - Effective 01 Jan 2026, HEAnet and its subsidiary EduCampus will merge under the name of Asiera – Advancing Services for Irish Education, Research and Academia.
Status complete
Category services
Procedure type selective
Procedure Restricted procedure
Value › Value £600,588
Value › Currency EUR
Item › Delivery › Region (NUTS) Ireland
Item › Delivery › Country Ireland

Awards

Supplier › Name Halo Service Solutions
Date 2026-09-09
Value › Value £600,588
Value › Currency EUR
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