Customer Research Services Framework

Buyer: Southern Water Services Limited

Deadline

Not available — this notice may describe a possible future opportunity.

Region

Not specified

Value

£4,500,000

Type

Award,contract

SME fit

—

Duration

—

Description

SWS intends to establish a framework panel whom have the expertise to support the company's objectives. The objective of this tender is to select suppliers to provide customer research services across Southern Water’s requirements. In responding to this tender, you are confirming you are able to undertake the full suite of services, as set out in Tender associated schedules and documents. SWS will retain the right to compete work outside the pool of pre-qualified service providers (i.e. Procurement Act ‘23 process) where appropriate (e.g. where the pre-qualified service providers do not have the capability to deliver the services required by SWS or the price secured within the pool is not judged by SWS to be market competitive).

Awarded to

RED C RESEARCH LTD £4,500,000 THINKS INSIGHT AND STRATEGY (BRITAIN THINKS) LIMITED £4,500,000 EXPLAIN MARKET RESEARCH LIMITED £4,500,000 I C S CONSULTING LIMITED £4,500,000 DJS Research Ltd £4,500,000 Turquoise Thinking Ltd £4,500,000 ACCENT MARKETING AND RESEARCH LIMITED £4,500,000 IMPACT RESEARCH LTD £4,500,000

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Key details

CPV category: —
Procurement method: Competitive flexible procedure
Published: 04 Aug 2026 11:03
VCSE suitable: —

Reference

OCID: ocds-h6vhtk-058236
Notice ID: Prj_7156
In our database since: 17 Aug 2026