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Contact Centre as a Service (CCaaS)
Buyer: INCOMMUNITIES LIMITED
Deadline
Not available — this notice may describe a possible future opportunity.
Region
UKE41
Value
—
Type
goods
SME fit
—
Duration
—
Description
Contact-Centre-as-a-Service (CCaaS) platform, specifically Amazon Connect, to facilitate inbound and outbound public sector telephony, interactive voice response (IVR) routing, and the secure storage of call recordings and transcripts.
Awarded to
CPV codes
- 48000000 — Software package and information systems
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Key details
- CPV category
- Software package and information systems (48000000)
- Procurement method
- Award procedure without prior publication of a call for competition
- Published
- 31 Jul 2026 10:02
- VCSE suitable
- —
Reference
- OCID
- ocds-h6vhtk-06d861
- Notice ID
- IC205
- In our database since
- 17 Aug 2026