contact@tendernotify.co.uk
Award,contract Find a Tender Complete Goods
Save tender

Contact Centre as a Service (CCaaS)

Buyer: INCOMMUNITIES LIMITED

Deadline
Not available — this notice may describe a possible future opportunity.
Region
UKE41
Value
Type
goods
SME fit
Duration

Description

Contact-Centre-as-a-Service (CCaaS) platform, specifically Amazon Connect, to facilitate inbound and outbound public sector telephony, interactive voice response (IVR) routing, and the secure storage of call recordings and transcripts.

CPV codes

  • 48000000 — Software package and information systems
Quick actions
Key details
CPV category
Software package and information systems (48000000)
Procurement method
Award procedure without prior publication of a call for competition
Published
31 Jul 2026 10:02
VCSE suitable
Reference
OCID
ocds-h6vhtk-06d861
Notice ID
IC205
In our database since
17 Aug 2026