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AWARD Complete

IT Support Services

Published 29 Jul 2026
29 Jul 2026


Reference: 072620
The provider will deliver end-to-end IT support services for an incoming cohort of staff, ensuring a seamless onboarding and operational experience from day one. Services will include Service Desk support (1st, 2nd and where required 3rd line), desktop and endpoint management, infrastructure support, and overall service delivery management. The provider will be responsible for user provisioning, device deployment and configuration, incident and request management, monitoring and maintenance of IT infrastructure, and resolution of technical issues across workplace technologies. This is an interim arrangement whilst NHFT transition services. This contract is subject to Trust Board Approval. This replaces transparency notice: Notice Identifier: 2026/S 000-069292 Procurement Identifier: ocds-h6bhtk-06d122

Full CPV breakdown

  • 72500000 — Computer-related services (primary)

Notice details

Buyer type
Central government
Competition
Direct award (no competition)
Contract type
Services
Winning supplier
Large company
Procurement method
Direct award
Main category
Services
Above threshold
Yes
Legal basis
UKPGA 2023/54
Notice status
Complete
Award status
Pending
Contract can be extended to
14 Sep 2029
Renewal
Possible extension for 12 months. No further extensions available.
Language
EN
Published
29 Jul 2026 09:15
OCID
ocds-h6vhtk-06d5f5
Notice ID
072620

Organisations on this notice

The Mailbox Level 3, Birmingham, B1 1RF, United Kingdom
GB-COH 02124540

Key dates

Future Signature Date
11 Aug 2026 · Scheduled

Everything the publisher included in this notice, organised by section.

Organisations

Party 1 › Name NORTHAMPTONSHIRE HEALTHCARE NHS FOUNDATION TRUST
Party 1 › Address › Street St Mary's Hospital, London Road
Party 1 › Address › Town / city Kettering
Party 1 › Address › Postcode NN15 7PW
Party 1 › Address › Country GB
Party 1 › Address › Country United Kingdom
Party 1 › Address › Region (NUTS) UKF25
Party 1 › Contact › Name Lisa Wynne
Party 1 › Contact › Email lisa.wynne@nhft.nhs.uk
Party 1 › Role buyer
Party 1 › Link http://www.nhft.nhs.uk
Party 1 › Classification › Description Public authority - central government
Party 2 › Name OneAdvanced IT Services Limited
Party 2 › Address › Street The Mailbox Level 3
Party 2 › Address › Town / city Birmingham
Party 2 › Address › Postcode B1 1RF
Party 2 › Address › Country GB
Party 2 › Address › Country United Kingdom
Party 2 › Address › Region (NUTS) UKG31
Party 2 › Contact › Email bidmanagement-itservices@oneadvanced.com
Party 2 › Role supplier
Party 2 › Link https://www.oneadvanced.com/managed-it-services
Party 2 › Business size large
Party 2 › VCSEs No

Buyer

Name NORTHAMPTONSHIRE HEALTHCARE NHS FOUNDATION TRUST

Tender

Title IT Support Services
Status complete
Procedure type direct
Procedure Direct award
Reason for this procedure Partial replacement/continuation of existing services.
Lot › Status complete
Document › Document type Conflict of interest
Document › Description Not published

Awards

Title IT Support Services
Status pending
Value › Value incl. VAT £5,199,270
Value › Value £4,332,725
Value › Currency GBP
Category services
Above threshold Yes
Supplier › Name OneAdvanced IT Services Limited
Item › CPV › Description Computer-related services
Item › Delivery › Region (NUTS) UKF2
Item › Delivery › Country GB
Item › Delivery › Country United Kingdom
Contract period › Start 15 Sep 2026
Contract period › End 14 Sep 2028
Contract period › Can be extended to 14 Sep 2029
Can be renewed Yes
Renewal › Description Possible extension for 12 months. No further extensions available.
Document › Document type Award notice
Document › Description Transparency notice on Find a Tender
Document › Link https://www.find-tender.service.gov.uk/Notice/071510-2026
Document › Published 29 Jul 2026
Milestone › Type Future signature date
Milestone › Due 11 Aug 2026
Milestone › Status scheduled
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