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Reducing Parental Conflict Digital Support - Separating & Separated Parents
Published 16 Oct 2026
16 Oct 2026
- Primary CPV
-
80420000 *
E-learning services
- Location
- 🇬🇧 Westminster, London
- Value
- £2,190,000
- Contract
-
1 year Duration
25/01/2027 24/01/2028
- Contract Types
-
80 *Education & training servicesFull CPV Breakdown
- SME suitable
- Not stated
Publisher Address
Caxton House, 6-12 Tothill Street, London, SW1H 9NA, London, SW1H 9NA, United Kingdom · UKI32
Contact
Sam Campbell
Award Criteria
- Delivery of Outcomes and Evidence Base  (30%)
- Safeguarding, Domestic Abuse and Service Suitability  (5%)
- User Engagement, Accessibility and Inclusion (12.5%)
- Performance Reporting, Insight and Continuous Improvement  (7.5%)
- Pricing Model (20%)
- Digital Service, Functionality and Support  (10%)
- Communications, Promotion and Referral Approach  (5%)
- Social Value Outcome 6 (10%)
- Bidding Documents (dwp2--prospend.vf.force.com) · Bidding Documents
Related tenders
Department for Work & Pensions
All notices from this publisher Same CPV code
80420000 *
All notices with this CPV code
Reference: C11287
Procurement of licences for a digital product and communication support services for separating or separated parents to manage conflict.
The estimated value of the contract over the initial term of the contract (1 year) is up to £730,000 ex VAT (£876,000 including VAT). This figure has been calculated from past and forecasted spend and shall not be taken by the Supplier as a commitment or a forecast of likely revenue.
The total published contract value including the optional services and the two optional extensions of up to 12 months each, is up to a maximum of £2,190,00 ex VAT (£2,628,000 including VAT).
Full CPV breakdown
- 80420000 — E-learning services (primary)
Notice details
- Buyer type
- Central government
- Competition
- Restricted / competitive (suppliers are shortlisted first)
- Contract type
- Services
- Procurement method
- Competitive flexible procedure
- Main category
- Services
- Above threshold
- Yes
- Legal basis
- UKPGA 2023/54
- Notice status
- Active
- Renewal
- Two 12 month optional extensions
- Submission method
- Suppliers must ensure they are registered on the Portal to gain access to the procurement documentation, which contains full details of the requirement. If not already registered, Suppliers can register here: https://dwp2.my.site.com/ProSpend__eSourcing_Community_Registration?locale=uk Suppliers will be required to Request to Participate by registering on the Atamis e-procurement portal and registering their interest in this procurement on the Find Opportunities page. This procurement will be conducted electronically via the Portal. All communications with the Authority must be conducted via the Portal, which can be accessed here: https://dwp2.my.site.com/s/Welcome. Suppliers who wish to participate in public procurements are required to register on the Government's Central Digital Platform (CDP). The CDP is available at https://www.gov.uk/find-tender
- Award decision expected
- 8 Jan 2027
- Reserved / special regime
- Light Touch
- Language
- EN
- Published
- 16 Oct 2026 15:41
- OCID
- ocds-h6vhtk-0773d6
- Notice ID
- C11287
Full notice record
84 detailsEverything the publisher included in this notice, organised by section.
Organisations
| Name | Department for Work & Pensions |
| Address › Street | Caxton House, 6-12 Tothill Street, London, SW1H 9NA |
| Address › Town / city | London |
| Address › Postcode | SW1H 9NA |
| Address › Country | GB |
| Address › Country | United Kingdom |
| Address › Region (NUTS) | UKI32 |
| Contact › Name | Sam Campbell |
| Contact › Email | beam.commercial@dwp.gov.uk |
| Role | buyer |
| Link | https://www.gov.uk/government/organisations/department-for-work-pensio... |
| Classification › Description | Public authority - central government |
Buyer
| Name | Department for Work & Pensions |
Tender
| Title | Reducing Parental Conflict Digital Support - Separating & Separated Parents |
| Status | active |
| Item › CPV › Description | E-learning services |
| Value › Value incl. VAT | £2,628,000 |
| Value › Value | £2,190,000 |
| Value › Currency | GBP |
| Procedure type | selective |
| Procedure | Competitive flexible procedure |
| Procedure › Is Accelerated | Yes |
| Procedure › Accelerated Rationale | Light touch contract |
| Category | services |
| Special regime | Light touch |
| Above threshold | Yes |
| Submission Terms › Electronic submission | allowed |
| Submission Terms › Languages | en |
| Expression Of Interest Deadline | 30 Oct 2026 |
| Award decision period › End | 8 Jan 2027 |
| Lot › Status | active |
| Lot › Value › Value incl. VAT | £2,628,000 |
| Lot › Value › Value | £2,190,000 |
| Lot › Value › Currency | GBP |
| Lot › Award criteria › Criterion › Criterion 1 › Type | quality |
| Lot › Award criteria › Criterion › Criterion 1 › Name | Delivery of Outcomes and Evidence Base  |
| Lot › Award criteria › Criterion › Criterion 1 › Weighting › Weight | 30 |
| Lot › Award criteria › Criterion › Criterion 1 › Weighting › Weight type | Percentage exact |
| Lot › Award criteria › Criterion › Criterion 2 › Type | quality |
| Lot › Award criteria › Criterion › Criterion 2 › Name | Safeguarding, Domestic Abuse and Service Suitability  |
| Lot › Award criteria › Criterion › Criterion 2 › Weighting › Weight | 5 |
| Lot › Award criteria › Criterion › Criterion 2 › Weighting › Weight type | Percentage exact |
| Lot › Award criteria › Criterion › Criterion 3 › Type | quality |
| Lot › Award criteria › Criterion › Criterion 3 › Name | User Engagement, Accessibility and Inclusion |
| Lot › Award criteria › Criterion › Criterion 3 › Weighting › Weight | 12.5 |
| Lot › Award criteria › Criterion › Criterion 3 › Weighting › Weight type | Percentage exact |
| Lot › Award criteria › Criterion › Criterion 4 › Type | quality |
| Lot › Award criteria › Criterion › Criterion 4 › Name | Performance Reporting, Insight and Continuous Improvement  |
| Lot › Award criteria › Criterion › Criterion 4 › Weighting › Weight | 7.5 |
| Lot › Award criteria › Criterion › Criterion 4 › Weighting › Weight type | Percentage exact |
| Lot › Award criteria › Criterion › Criterion 5 › Type | price |
| Lot › Award criteria › Criterion › Criterion 5 › Name | Pricing Model |
| Lot › Award criteria › Criterion › Criterion 5 › Weighting › Weight | 20 |
| Lot › Award criteria › Criterion › Criterion 5 › Weighting › Weight type | Percentage exact |
| Lot › Award criteria › Criterion › Criterion 6 › Type | quality |
| Lot › Award criteria › Criterion › Criterion 6 › Name | Digital Service, Functionality and Support  |
| Lot › Award criteria › Criterion › Criterion 6 › Weighting › Weight | 10 |
| Lot › Award criteria › Criterion › Criterion 6 › Weighting › Weight type | Percentage exact |
| Lot › Award criteria › Criterion › Criterion 7 › Type | quality |
| Lot › Award criteria › Criterion › Criterion 7 › Name | Communications, Promotion and Referral Approach  |
| Lot › Award criteria › Criterion › Criterion 7 › Weighting › Weight | 5 |
| Lot › Award criteria › Criterion › Criterion 7 › Weighting › Weight type | Percentage exact |
| Lot › Award criteria › Criterion › Criterion 8 › Type | quality |
| Lot › Award criteria › Criterion › Criterion 8 › Name | Social Value Outcome 6 |
| Lot › Award criteria › Criterion › Criterion 8 › Weighting › Weight | 10 |
| Lot › Award criteria › Criterion › Criterion 8 › Weighting › Weight type | Percentage exact |
| Lot › Selection Criteria › Criterion › Criterion 1 › Type | economic |
| Lot › Selection Criteria › Criterion › Criterion 1 › Description | Legal The Authority is using the GOV.UK Short Form contract as the basis for this Contract, mended only to the extent required to accommodate the specific needs of this procurement, and to incorporate the Tender response of the preferred Supplier. Financial The Authority requires suppliers to provide the two most recent financial accounts (or agreed equivalents) for their organisation. |
| Lot › Selection Criteria › Criterion › Criterion 2 › Type | technical |
| Lot › Selection Criteria › Criterion › Criterion 2 › Description | Suppliers are required to review all mandatory ‘Must’ requirements stated in Attachment 3 – Statement of Requirement and confirm they are able to meet these to pass the technical condition of participation. Instructions are provided to all suppliers who have registered interest on the Authorities procurement portal. |
| Lot › Suitable for › SMEs | Yes |
| Lot › Suitable for › VCSEs | Yes |
| Lot › Contract period › Start | 25 Jan 2027 |
| Lot › Contract period › End | 24 Jan 2028 |
| Lot › Contract period › Can be extended to | 24 Jan 2030 |
| Lot › Can be renewed | Yes |
| Lot › Renewal › Description | Two 12 month optional extensions |
| Document › Document 1 › Document type | Bidding documents |
| Document › Document 1 › Link | https://dwp2--prospend.vf.force.com/apex/CS_ContractPage?filters=&page... |
| Document › Document 2 › Document type | Conflict of interest |
| Document › Document 3 › Document type | Tender notice |
| Document › Document 3 › Description | Tender notice on Find a Tender |
| Document › Document 3 › Link | https://www.find-tender.service.gov.uk/Notice/098105-2026 |
| Document › Document 3 › Published | 16 Oct 2026 |