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AWARD Complete

The Provision of Workplace Assessments and Adjustment Services

Published 21 Oct 2026
21 Oct 2026


Reference: TEN_1072
The Financial Ombudsman Service (FOS) was seeking to appoint a specialist provider to deliver a managed Workplace Assessments and Adjustment Service across the organisation. The service will support FOS's commitment to inclusion, accessibility, wellbeing and compliance with relevant equality and health and safety legislation. The appointed Supplier will provide workplace needs assessments, workstation and ergonomic assessments, recommendations and associated reporting for employees who require workplace adjustments. The Supplier will also be responsible for the supply and/or installation of recommended workplace adjustment equipment where required. The service must be available nationally and support employees located across FOS offices in Belfast, Cardiff, Coventry, Edinburgh, London and Manchester, as well as employees working remotely or in hybrid working arrangements. The Supplier must therefore be capable of delivering both remote and on-site assessment services throughout the United Kingdom.

Full CPV breakdown

  • 30190000 — Various office equipment and supplies (primary)

Notice details

Buyer type
Local authority
Competition
Open competition (any supplier can bid)
Contract type
Goods
Bids received
8
Winning supplier
SME
Procurement method
Competitive flexible procedure
Main category
Goods
Above threshold
Yes
Legal basis
UKPGA 2023/54
Notice status
Complete
Award status
Pending
Award date
21 Oct 2026
Standstill period ends
30 Oct 2026
Contract can be extended to
8 Nov 2031
Renewal
Two optional 12-month extension periods may be exercised at the sole discretion of the Financial Ombudsman Service.
Language
EN
Published
21 Oct 2026 15:40
OCID
ocds-h6vhtk-06b80e
Notice ID
TEN_1072

Competition

8
Bids received
5
Bids considered at final stage
5
SME bids at final stage
0
VCSE bids at final stage

Organisations on this notice

6 Pendennis Road, London - Streatham, SW16 2SW, United Kingdom
07900571535
GB-PPON PQXZ-2994-NQYR

Key dates

Future Signature Date
9 Nov 2026 · Scheduled

Everything the publisher included in this notice, organised by section.

Organisations

Party 1 › Name Financial Ombudsman Service Limited
Party 1 › Address › Street Exchange Tower, Harbour Exchange Square
Party 1 › Address › Town / city London
Party 1 › Address › Postcode E14 9SR
Party 1 › Address › Country GB
Party 1 › Address › Country United Kingdom
Party 1 › Address › Region (NUTS) UKI42
Party 1 › Contact › Email procurement.enquiries@financial-ombudsman.org.uk
Party 1 › Role buyer
Party 1 › Classification › Description Public authority - sub-central government
Party 2 › Name Bespoke Wellbeing Limited
Party 2 › Address › Street 6 Pendennis Road
Party 2 › Address › Town / city London - Streatham
Party 2 › Address › Postcode SW16 2SW
Party 2 › Address › Country GB
Party 2 › Address › Country United Kingdom
Party 2 › Address › Region (NUTS) UKI45
Party 2 › Contact › Email clare@bespokewellbeing.co.uk
Party 2 › Contact › Telephone 07900571535
Party 2 › Role supplier
Party 2 › Link https://bespokewellbeing.co.uk/
Party 2 › Business size sme
Party 2 › VCSEs No
Party 2 › Public service mission organisation No
Party 2 › Sheltered workshop No

Buyer

Name Financial Ombudsman Service Limited

Tender

Title The Provision of Workplace Assessments and Adjustment Services
Status complete
Procedure type open
Procedure Competitive flexible procedure
Lot › Status complete

Awards

Title The Provision of a workplace Assessments and Adjustment Service
Status pending
Date 21 Oct 2026
Value › Value incl. VAT £324,500
Value › Currency GBP
Category goods
Above threshold Yes
Supplier › Name Bespoke Wellbeing Limited
Item › CPV › CPV 1 › Description Various office equipment and supplies
Item › CPV › CPV 2 › Description Office furniture
Item › CPV › CPV 3 › Description Health training services
Standstill period › End 30 Oct 2026
Contract period › Start 10 Nov 2026
Contract period › End 8 Nov 2029
Contract period › Can be extended to 8 Nov 2031
Can be renewed Yes
Renewal › Description Two optional 12-month extension periods may be exercised at the sole discretion of the Financial Ombudsman Service.
Document › Document type Award notice
Document › Description Contract award notice on Find a Tender
Document › Link https://www.find-tender.service.gov.uk/Notice/099622-2026
Document › Published 21 Oct 2026
Assessment Summaries Date Sent 21 Oct 2026
Milestone › Type Future signature date
Milestone › Due 9 Nov 2026
Milestone › Status scheduled
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