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Online Survey Tool

Published Yesterday
21 Oct 2026


Reference: C461779
Procurement of an online survey tool, a platform used to provide customer feedback gathering tools, through methods such as surveys, digital feedback pop-ups and interaction captures (such as video recording of screen usage).

Full CPV breakdown

  • 72416000 — Application service providers (primary)

Notice details

Buyer type
Central government
Competition
Framework or DPS call-off (only suppliers already on the framework)
Contract type
Services
Winning supplier
Large company
Procurement method
Award under framework
Main category
Services
Above threshold
Yes
Legal basis
UKPGA 2023/54
Notice status
Complete
Award status
Active
Award date
13 Oct 2026
Contract can be extended to
30 Oct 2027
Renewal
12 month optional extension
Language
EN
Published
21 Oct 2026 11:34
OCID
ocds-h6vhtk-078c9c
Notice ID
C461779

Organisations on this notice

Supplier Large
31 Matthey Place, Pound Hill, Crawley,,, West Sussex, RH10 3XA, United Kingdom
GB-COH 09610928

Key dates

Future Signature Date
26 Oct 2026 · Scheduled

Everything the publisher included in this notice, organised by section.

Organisations

Party 1 › Name NHS England
Party 1 › Address › Street Wellington House, 133-135 Waterloo Rd
Party 1 › Address › Town / city London
Party 1 › Address › Postcode SE1 8UG
Party 1 › Address › Country GB
Party 1 › Address › Country United Kingdom
Party 1 › Address › Region (NUTS) UKI45
Party 1 › Contact › Name NHS England
Party 1 › Contact › Email england.commercialqueries@nhs.net
Party 1 › Role buyer
Party 1 › Link https://www.england.nhs.uk/
Party 1 › Classification › Description Public authority - central government
Party 2 › Name QUL Technologies LTD
Party 2 › Address › Street 31 Matthey Place, Pound Hill, Crawley,,
Party 2 › Address › Town / city West Sussex
Party 2 › Address › Postcode RH10 3XA
Party 2 › Address › Country GB
Party 2 › Address › Country United Kingdom
Party 2 › Address › Region (NUTS) UKJ28
Party 2 › Contact › Email sstaveley@qualtrics.com
Party 2 › Role supplier
Party 2 › Business size large
Party 2 › VCSEs No
Party 2 › Public service mission organisation No
Party 2 › Sheltered workshop No

Buyer

Name NHS England

Tender

Title Online Survey Tool
Description Procurement of an online survey tool, a platform used to provide customer feedback gathering tools, through methods such as surveys, digital feedback pop-ups and interaction captures (such as video recording of screen usage).
Status complete
Procedure type selective
Procedure Award under framework
Competitive No
Lot › Status complete

Awards

Title Online Survey Tool
Status active
Date 13 Oct 2026
Value › Value incl. VAT £468,000
Value › Value £390,000
Value › Currency GBP
Category services
Above threshold Yes
Supplier › Name QUL Technologies LTD
Item › CPV › Description Application service providers
Contract period › Start 30 Oct 2026
Contract period › End 29 Oct 2027
Contract period › Can be extended to 30 Oct 2027
Can be renewed Yes
Renewal › Description 12 month optional extension
Has options Yes
Options › Description 12 month optional extension
Document › Document type Award notice
Document › Description Contract award notice on Find a Tender
Document › Link https://www.find-tender.service.gov.uk/Notice/099369-2026
Document › Published 21 Oct 2026
Milestone › Type Future signature date
Milestone › Due 26 Oct 2026
Milestone › Status scheduled
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