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Complete Services
Revenues & Benefits System Backlog Support
Published Yesterday
23 Oct 2026
Closed 24 Sep 2026
- Primary CPV
-
72000000 *
IT services: consulting, software development, Internet and support
- Location
- 🇬🇧 London
- Value
- £823,200
- Contract
-
4 months Duration
25/09/2026 25/01/2027
- Contract Types
-
72 *IT services: consulting, software & supp...Full CPV Breakdown
- SME suitable
- No
Publisher Address
Kensington Town Hall, Hornton St, London, SW11 4AY, UK · London
Contact
Award Criteria
Not specified
- Please follow this link to view the notice. · Tender Notice
Related tenders
Royal Borough of Kensington and Chelsea
All notices from this publisher Same CPV code
72000000 *
All notices with this CPV code
Reference: BIP1078017832
The contract is for the provision of specialist support services to the Council's Revenues and Benefits service for a period of 4 months with the option to extend in any period up to a further 14 months. This contract has been awarded under the RM6259 - Vertical Application Solutions Framework (GCA). The appointed supplier will provide experienced resources to undertake the triaging, processing and management of outstanding cases, supporting the reduction of service backlogs and contributing to the timely and effective delivery of Revenues and Benefits functions.
Full CPV breakdown
- 72000000 — IT services: consulting, software development, Internet and support (primary)
Notice details
- Competition
- Restricted / competitive (suppliers are shortlisted first)
- Contract type
- Services
- Winning supplier
- Large company
- Procurement method
- Restricted procedure
- Main category
- Services
- Notice status
- Complete
- Award status
- Active
- Award date
- 24 Sep 2026
- Suitable for SMEs
- No
- Suitable for VCSEs
- No
- Language
- EN
- Published
- 23 Oct 2026 17:30
- Deadline
- 24 Sep 2026 00:00
- OCID
- ocds-b5fd17-8e03da5a-f480-427e-b3f1-5d30a49c3bc9
- Notice ID
- BIP1078017832
Organisations on this notice
Supplier Large
1st Floor, Imex Centre, 575-599 Maxted Road
Hemel Hempstead
Hertfordshire
HP2 7DX
Full notice record
46 detailsEverything the publisher included in this notice, organised by section.
Tender
| Title | Revenues & Benefits System Backlog Support |
| Description | The contract is for the provision of specialist support services to the Council's Revenues and Benefits service for a period of 4 months with the option to extend in any period up to a further 14 months. This contract has been awarded under the RM6259 - Vertical Application Solutions Framework (GCA). The appointed supplier will provide experienced resources to undertake the triaging, processing and management of outstanding cases, supporting the reduction of service backlogs and contributing to the timely and effective delivery of Revenues and Benefits functions. |
| Status | complete |
| CPV › Description | IT services: consulting, software development, Internet and support |
| Item › Delivery › Region (NUTS) | London |
| Item › Delivery › Country | United Kingdom |
| Value › Value | £823,200 |
| Value › Currency | GBP |
| Procedure type | selective |
| Procedure | Restricted procedure |
| Bidding period › End | 24 Sep 2026 |
| Contract period › Start | 25 Sep 2026 |
| Contract period › End | 25 Jan 2027 |
| Suitable for › SMEs | No |
| Suitable for › VCSEs | No |
| Category | services |
Organisations
| Party 1 › Name | Royal Borough of Kensington and Chelsea |
| Party 1 › Identifier › Legal Name | Royal Borough of Kensington and Chelsea |
| Party 1 › Address › Street | Kensington Town Hall, Hornton St |
| Party 1 › Address › Town / city | London |
| Party 1 › Address › Postcode | SW11 4AY |
| Party 1 › Address › Country | UK |
| Party 1 › Contact › Email | procurement@rbkc.gov.uk |
| Party 1 › Contact › Telephone | +4402073613000 |
| Party 1 › Role | buyer |
| Party 2 › Name | NEC Software Solutions UK Limited |
| Party 2 › Identifier › Legal Name | NEC Software Solutions UK Limited |
| Party 2 › Address › Street | 1st Floor, Imex Centre, 575-599 Maxted Road Hemel Hempstead Hertfordshire HP2 7DX |
| Party 2 › Business size | large |
| Party 2 › Role | supplier |
Buyer
| Name | Royal Borough of Kensington and Chelsea |
Awards
| Status | active |
| Date | 24 Sep 2026 |
| Published | 23 Oct 2026 |
| Value › Value | £823,200 |
| Value › Currency | GBP |
| Supplier › Name | NEC Software Solutions UK Limited |
| Contract period › Start | 25 Sep 2026 |
| Contract period › End | 25 Jan 2027 |
| Document › Document 1 › Document type | Award notice |
| Document › Document 1 › Description | Awarded contract notice on Contracts Finder |
| Document › Document 1 › Link | https://www.contractsfinder.service.gov.uk/Notice/94eaf3e2-43c7-4fb3-8... |
| Document › Document 1 › Published | 23 Oct 2026 |
| Document › Document 2 › Document type | Tender notice |
| Document › Document 2 › Description | Please follow this link to view the notice. |
| Document › Document 2 › Link | https://www.delta-esourcing.com/delta/respondToList.html?noticeId=1078... |