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AWARD Complete Services

Social Care Provider Portal Implementation Service

Published Today
26 Oct 2026


Reference: ocds-h6vhtk-079012
Please note this contract has already been awarded and is being published for transparency purposes only. Sunderland City Council has awarded a contract for the provision of a Social Care Provider Portal Implementation Service. The above contract was awarded via the Government Commercial Agency (GCA) G-Cloud 14 Framework (RM1557.14).

Full CPV breakdown

  • 72000000 — IT services: consulting, software development, Internet and support (primary)

Notice details

Buyer type
Local authority · General public services
Competition
Direct award (no competition)
Contract type
Services
Bids received
1
Winning supplier
SME
Procurement method
Award procedure without prior publication of a call for competition
Main category
Services
Legal basis
CELEX 32014L0024
Notice status
Complete
Award status
Active
Covered by GPA
Yes
Language
EN
Published
26 Oct 2026 12:55
OCID
ocds-h6vhtk-079012
Notice ID
ocds-h6vhtk-079012

Competition

1
Bids received

Organisations on this notice

Better Group Limited
Supplier SME
1 Wildwood Terrace, London, NW3 7HT, United Kingdom
GB-COH 10241361
FAO Glenda Malone, Head of Corporate Procurement
Review Body
City Hall, Plater Way, Sunderland, SR1 3AA, United Kingdom

Lots (1)

Lot 1
Sunderland City Council has awarded a contract for Social Care Provider Portal Implementation Services. The contract is for a period of 12-months with the option to extend for a further 12-month period at the complete discretion of the Council. The above contract was awarded via the Government Commercial Agency (GCA)...
· Cancelled

Everything the publisher included in this notice, organised by section.

Tender

Title Social Care Provider Portal Implementation Service
Status complete
CPV › Description IT services: consulting, software development, Internet and support
Category services
Description Please note this contract has already been awarded and is being published for transparency purposes only. Sunderland City Council has awarded a contract for the provision of a Social Care Provider Portal Implementation Service. The above contract was awarded via the Government Commercial Agency (GCA) G-Cloud 14 Framework (RM1557.14).
Lot › Description Sunderland City Council has awarded a contract for Social Care Provider Portal Implementation Services. The contract is for a period of 12-months with the option to extend for a further 12-month period at the complete discretion of the Council. The above contract was awarded via the Government Commercial Agency (GCA) G-Cloud 14 Framework (RM1557.14).
Lot › Award criteria › Criterion › Type price
Lot › Has options No
Lot › Status cancelled
Item › Delivery › Region (NUTS) UKC23
Procedure type limited
Procedure Award procedure without prior publication of a call for competition
Covered by GPA
Procurement Method Rationale Classifications › Description The procurement falls outside the scope of application of the directive
Reason for this procedure The above contract was awarded via the Government Commercial Agency (GCA) G-Cloud 14 Framework (RM1557.14). The above Framework was procured via The Public Contracts Regulations 2015.

Awards

Status active
Supplier › Name Better Group Limited

Organisations

Party 1 › Name Sunderland City Council
Party 1 › Identifier › Legal Name Sunderland City Council
Party 1 › Identifier › No Identifier Rationale Not on any register
Party 1 › Address › Street City Hall, Plater Way,
Party 1 › Address › Town / city Sunderland
Party 1 › Address › Region (NUTS) UKC23
Party 1 › Address › Postcode SR13AA
Party 1 › Address › Country United Kingdom
Party 1 › Contact › Name Virginia Ainsley
Party 1 › Contact › Email virginia.ainsley@sunderland.gov.uk
Party 1 › Role buyer
Party 1 › Link http://www.sunderland.gov.uk
Party 1 › Classification › Classification 1 › Description Regional or local authority
Party 1 › Classification › Classification 2 › Description General public services
Party 2 › Name Better Group Limited
Party 2 › Identifier › Legal Name Better Group Limited
Party 2 › Address › Street 1 Wildwood Terrace
Party 2 › Address › Town / city London
Party 2 › Address › Region (NUTS) UKI
Party 2 › Address › Postcode NW3 7HT
Party 2 › Address › Country United Kingdom
Party 2 › Role supplier
Party 2 › Business size sme
Party 3 › Name FAO Glenda Malone, Head of Corporate Procurement
Party 3 › Identifier › Legal Name FAO Glenda Malone, Head of Corporate Procurement
Party 3 › Address › Street City Hall, Plater Way
Party 3 › Address › Town / city Sunderland
Party 3 › Address › Postcode SR1 3AA
Party 3 › Address › Country United Kingdom
Party 3 › Contact › Email www.procurement@sunderland.gov.uk
Party 3 › Role Review body
Party 3 › Link http://www.sunderland.gov.uk

Buyer

Name Sunderland City Council

Contracts

Status active
Value › Value £102,467
Value › Currency GBP
Signed 1 Jul 2026
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