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TENDER Active Services

Early Help for Adults Navigator Service Redesign

Published 26 Oct 2026
26 Oct 2026
Deadline in 25 days

Primary CPV
85312000 *
Social work services without accommodation
Location
🇬🇧 Manchester, North West
Value
£5,152,854
Contract
4 years Duration
01/07/2027 01/07/2031
Contract Types
85 *Health & social work services
Full CPV Breakdown
SME suitable
Not stated

Publisher Address

Town Hall Extension, Manchester, M60 2LA, United Kingdom · UKD33

Contact

Award Criteria

  • Price (20%)
  • Quality (50%)
  • Social Value (20%)
  • Environmental (10%)

Reference: P-1554
Manchester City Council requires a provider to deliver a city-wide Early Help for Adults Navigator Service for adults experiencing multiple disadvantage. The Early Help for Adults Navigator Service aims to improve outcomes for adults experiencing multiple disadvantage through early intervention, prevention, and personalised support. The service will help people address challenges before they escalate into crisis, while promoting independence, resilience and long-term wellbeing. The service will support wider public service systems to improve through collaborative partnership working and identification and reporting of barriers faced by clients so that they can be addressed by key decision makers. Individual, service, and system outcomes are detailed in the Outcome Framework in Section 5.1 of Appendix B- Specification

Full CPV breakdown

  • 85312000 — Social work services without accommodation (primary)

Notice details

Buyer type
Local authority
Competition
Open competition (any supplier can bid)
Contract type
Services
Procurement method
Open procedure
Main category
Services
Above threshold
Yes
Legal basis
UKPGA 2023/54
Notice status
Active
Renewal
The contract period will be for 4 years with the option to extend for an additional 2 years.
Submission method
The Council is using the e-business portal known as the Chest. Applicants will need to register their details at the following link www.the-chest.org.uk . Once registered, applicants will be emailed a log-in and password which will allow them to gain access to the documentation relating to this opportunity. Applicants will need to electronically submit their completed tender documents, including procurement specific questionnaire, via the on-line portal by 11am on 23rd November 2026 as referred to in the tender documentation. Any clarification queries must also be submitted via the Chest website by the date referred to in the tender documentation. Below is the link to the chest advert: https://procontract.due-north.com/Procurer/Advert/AdvertSummary?projectId=1b079676-2cd1-f111-8142-6045bdf14b1f&projectStepId=24079676-2cd1-f111-8142-6045bdf14b1f
Enquiries close
11 Nov 2026
Award decision expected
8 Feb 2027
Covered by GPA
Yes
Reserved / special regime
Light Touch
Language
EN
Published
26 Oct 2026 12:47
Deadline
23 Nov 2026 11:00
OCID
ocds-h6vhtk-06cab3
Notice ID
P-1554

Everything the publisher included in this notice, organised by section.

Organisations

Name Manchester City Council
Address › Street Town Hall Extension
Address › Town / city Manchester
Address › Postcode M60 2LA
Address › Country GB
Address › Country United Kingdom
Address › Region (NUTS) UKD33
Contact › Email procurement@manchester.gov.uk
Role buyer
Link https://www.manchester.gov.uk/
Classification › Description Public authority - sub-central government

Buyer

Name Manchester City Council

Tender

Title Early Help for Adults Navigator Service Redesign
Status active
Item › CPV › Description Social work services without accommodation
Value › Value incl. VAT £6,183,425
Value › Value £5,152,854
Value › Currency GBP
Procedure type open
Procedure Open procedure
Category services
Special regime Light touch
Above threshold Yes
Covered by GPA
Submission Terms › Electronic submission allowed
Submission Terms › Languages en
Bidding period › End 23 Nov 2026
Questions period › End 11 Nov 2026
Award decision period › End 8 Feb 2027
Lot › Status active
Lot › Value › Value incl. VAT £6,183,425
Lot › Value › Value £5,152,854
Lot › Value › Currency GBP
Lot › Award criteria › Criterion › Criterion 1 › Type price
Lot › Award criteria › Criterion › Criterion 1 › Name Price
Lot › Award criteria › Criterion › Criterion 1 › Weighting › Weight 20
Lot › Award criteria › Criterion › Criterion 1 › Weighting › Weight type Percentage exact
Lot › Award criteria › Criterion › Criterion 2 › Type quality
Lot › Award criteria › Criterion › Criterion 2 › Name Quality
Lot › Award criteria › Criterion › Criterion 2 › Weighting › Weight 50
Lot › Award criteria › Criterion › Criterion 2 › Weighting › Weight type Percentage exact
Lot › Award criteria › Criterion › Criterion 3 › Type quality
Lot › Award criteria › Criterion › Criterion 3 › Name Social Value
Lot › Award criteria › Criterion › Criterion 3 › Weighting › Weight 20
Lot › Award criteria › Criterion › Criterion 3 › Weighting › Weight type Percentage exact
Lot › Award criteria › Criterion › Criterion 4 › Type quality
Lot › Award criteria › Criterion › Criterion 4 › Name Environmental
Lot › Award criteria › Criterion › Criterion 4 › Weighting › Weight 10
Lot › Award criteria › Criterion › Criterion 4 › Weighting › Weight type Percentage exact
Lot › Selection Criteria › Criterion › Criterion 1 › Type economic
Lot › Selection Criteria › Criterion › Criterion 1 › Description See tender documentation
Lot › Selection Criteria › Criterion › Criterion 2 › Type technical
Lot › Selection Criteria › Criterion › Criterion 2 › Description See tender documentation
Lot › Suitable for › SMEs Yes
Lot › Suitable for › VCSEs Yes
Lot › Contract period › Start 1 Jul 2027
Lot › Contract period › End 1 Jul 2031
Lot › Contract period › Can be extended to 30 Jun 2033
Lot › Can be renewed Yes
Lot › Renewal › Description The contract period will be for 4 years with the option to extend for an additional 2 years.
Document › Document 1 › Document type Conflict of interest
Document › Document 1 › Description Not published
Document › Document 2 › Document type Bidding documents
Document › Document 2 › Link http://www.the-chest.org.uk
Document › Document 3 › Document type Technical specifications
Document › Document 3 › Link www.the-chest.org.uk
Document › Document 4 › Document type Tender notice
Document › Document 4 › Description Tender notice on Find a Tender
Document › Document 4 › Link https://www.find-tender.service.gov.uk/Notice/100989-2026
Document › Document 4 › Published 26 Oct 2026
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