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Telephony Replacement Services

Published 27 Oct 2026

27 Oct 2026

Closed 21 May 2026

NORTH TYNESIDE COUNCIL

Primary CPV: 50300000 *
Repair, maintenance and associated services related to personal computers, office equipment, telecommunications and audio-visual equipment
Location: 🇬🇧 North East
Value: £39,827
Contract: 1 year Duration
22/05/2026 21/05/2027
Contract Types: 50 *Repair & maintenance services
Full CPV Breakdown
SME suitable: No

Publisher Address

QUADRANT, THE SILVERLINK NORTH, NEWCASTLE-UPON-TYNE, NE270BY, England · North East

Contact

Bailey Spray

bailey.spray@northtyneside.gov.uk

Award Criteria

Not specified

FULL DOCUMENTATION

Related tenders

NORTH TYNESIDE COUNCIL

All notices from this publisher

Same CPV code

50300000 *

All notices with this CPV code

Reference: OPEN20261190

As a part of the wider core Telephony Replacement Project, North Tyneside Council requires telephony services including Session Internet Protocol (SIP) lines and Teams integration to combat the needs of the Authority. This procurement has been directly awarded via the GCA Network Services 3 Framework (RM6116) via utilising the e-marketplace on the framework as listed by the supplier. The contract was executed on the 27 October 2026.

Awarded to

MAINTEL EUROPE LIMITED 21 May 2026 · £39,827

Full CPV breakdown

50300000 — Repair, maintenance and associated services related to personal computers, office equipment, telecommunications and audio-visual equipment (primary)

Notice details

Competition: Framework or DPS call-off (only suppliers already on the framework)
Contract type: Services
Minimum value: £17,937
Winning supplier: Large company
Procurement method: Call-off from a framework agreement
Main category: Services
Notice status: Complete
Award status: Active
Award date: 21 May 2026
Suitable for SMEs: No
Suitable for VCSEs: No
Language: EN
Published: 27 Oct 2026 12:13
Deadline: 21 May 2026 12:00
OCID: ocds-b5fd17-132ada71-458d-42e3-8a32-b95d7c5901b1
Notice ID: OPEN20261190

Organisations on this notice

Maintel Europe Limited

Supplier Large

5th Floor, 69 Leadenhall St, City of London, EC3A 2BG

Full notice record

46 details

Everything the publisher included in this notice, organised by section.

Tender

Title	Telephony Replacement Services
Description	As a part of the wider core Telephony Replacement Project, North Tyneside Council requires telephony services including Session Internet Protocol (SIP) lines and Teams integration to combat the needs of the Authority. This procurement has been directly awarded via the GCA Network Services 3 Framework (RM6116) via utilising the e-marketplace on the framework as listed by the supplier. The contract was executed on the 27 October 2026.
Status	complete
CPV › Description	Repair, maintenance and associated services related to personal computers, office equipment, telecommunications and audio-visual equipment
Item › Delivery › Region (NUTS)	North East
Item › Delivery › Country	United Kingdom
Minimum value › Value	£17,936.96
Minimum value › Currency	GBP
Value › Value	£39,826.88
Value › Currency	GBP
Procedure type	selective
Procedure	Call-off from a framework agreement
Bidding period › End	21 May 2026
Contract period › Start	22 May 2026
Contract period › End	21 May 2027
Suitable for › SMEs	No
Suitable for › VCSEs	No
Category	services

Organisations

Party 1 › Name	NORTH TYNESIDE COUNCIL
Party 1 › Identifier › Legal Name	NORTH TYNESIDE COUNCIL
Party 1 › Address › Street	QUADRANT, THE SILVERLINK NORTH
Party 1 › Address › Town / city	NEWCASTLE-UPON-TYNE
Party 1 › Address › Postcode	NE270BY
Party 1 › Address › Country	England
Party 1 › Contact › Name	Bailey Spray
Party 1 › Contact › Email	bailey.spray@northtyneside.gov.uk
Party 1 › Role	buyer
Party 2 › Name	Maintel Europe Limited
Party 2 › Identifier › Legal Name	Maintel Europe Limited
Party 2 › Address › Street	5th Floor, 69 Leadenhall St, City of London, EC3A 2BG
Party 2 › Business size	large
Party 2 › VCSEs	No
Party 2 › Role	supplier

Buyer

Name	NORTH TYNESIDE COUNCIL

Awards

Status	active
Date	21 May 2026
Published	27 Oct 2026
Value › Value	£39,826.88
Value › Currency	GBP
Supplier › Name	Maintel Europe Limited
Contract period › Start	22 May 2026
Contract period › End	21 May 2027
Document › Document type	Award notice
Document › Description	Awarded contract notice on Contracts Finder
Document › Link	https://www.contractsfinder.service.gov.uk/Notice/bd15042d-7e98-43a0-b...
Document › Published	27 Oct 2026

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