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Help When You Need It Mental Health & Carers

Published Today
29 Oct 2026


Reference: DN814187
This is a community support service, offering floating support to adults with mental health conditions in the community and their carers, with the intention of maximising independence and resilience in key outcome areas.

Awarded to

Full CPV breakdown

  • 85000000 — Health and social work services (primary)

Notice details

Buyer type
Local authority · General public services
Competition
Direct award (no competition)
Contract type
Services
Bids received
8
Winning supplier
Large company
Procurement method
Award procedure without prior publication of a call for competition
Main category
Services
Legal basis
CELEX 32014L0024
Notice status
Complete
Award status
Active
Options
The initial term of the contract is for 3 years with a total value of £4,200,000. There are two 12 month optional extensions with a value of £1,400,000 each.
Language
EN
Published
29 Oct 2026 09:33
OCID
ocds-h6vhtk-079305
Notice ID
DN814187

Competition

8
Bids received

Organisations on this notice

Supplier Large
Bristol, United Kingdom
High Court
Review Body
London, United Kingdom

Lots (1)

Lot 1
The procurement route to market for this project was a Mini Competition from an internal Framework: Adult Social Care Providers Single Framework, Lot 5 Community Support and Day Opportunities.
· Cancelled

Everything the publisher included in this notice, organised by section.

Tender

Title Help When You Need It Mental Health & Carers
Status complete
CPV › Description Health and social work services
Category services
Description This is a community support service, offering floating support to adults with mental health conditions in the community and their carers, with the intention of maximising independence and resilience in key outcome areas.
Lot › Description The procurement route to market for this project was a Mini Competition from an internal Framework: Adult Social Care Providers Single Framework, Lot 5 Community Support and Day Opportunities.
Lot › Award criteria › Criterion › Criterion 1 › Name Quality
Lot › Award criteria › Criterion › Criterion 1 › Type quality
Lot › Award criteria › Criterion › Criterion 1 › Description 60
Lot › Award criteria › Criterion › Criterion 2 › Type price
Lot › Award criteria › Criterion › Criterion 2 › Description 40
Lot › Has options Yes
Lot › Options › Description The initial term of the contract is for 3 years with a total value of £4,200,000. There are two 12 month optional extensions with a value of £1,400,000 each.
Lot › Status cancelled
Item › Delivery › Region (NUTS) UKK11
Procedure type limited
Procedure Award procedure without prior publication of a call for competition
Procurement Method Rationale Classifications › Description The procurement falls outside the scope of application of the directive
Reason for this procedure Mini Competition from an internal Framework - no prior notice required

Awards

Status active
Supplier › Name SecondStep

Organisations

Party 1 › Name Bristol City Council
Party 1 › Identifier › Legal Name Bristol City Council
Party 1 › Identifier › No Identifier Rationale Not on any register
Party 1 › Address › Street City Hall, College Green
Party 1 › Address › Town / city Bristol
Party 1 › Address › Region (NUTS) UKK11
Party 1 › Address › Postcode BS15TR
Party 1 › Address › Country United Kingdom
Party 1 › Contact › Name Charlotte Smart
Party 1 › Contact › Email charlotte.smart@bristol.gov.uk
Party 1 › Role buyer
Party 1 › Link https://www.bristol.gov.uk/
Party 1 › Classification › Classification 1 › Description Regional or local agency/office
Party 1 › Classification › Classification 2 › Description General public services
Party 2 › Name SecondStep
Party 2 › Identifier › Legal Name SecondStep
Party 2 › Identifier › No Identifier Rationale Not on any register
Party 2 › Address › Town / city Bristol
Party 2 › Address › Region (NUTS) UKK11
Party 2 › Address › Country United Kingdom
Party 2 › Role supplier
Party 2 › Business size large
Party 3 › Name High Court
Party 3 › Identifier › Legal Name High Court
Party 3 › Address › Town / city London
Party 3 › Address › Country United Kingdom
Party 3 › Role Review body

Buyer

Name Bristol City Council

Contracts

Status active
Value › Value £4,200,000
Value › Currency GBP
Signed 1 Oct 2026
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