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AWARD Complete

Respond Complaints Software

Published Today
29 Oct 2026

Primary CPV
72000000 *
IT services: consulting, software development, Internet and support
Location
🇬🇧 Leeds, Yorkshire & the Humber
Value
No value specified
Contract
1 year Duration
20/12/2026 19/12/2027
Contract Types
72 *IT services: consulting, software & supp...
Full CPV Breakdown
SME suitable
Not stated

Publisher Address

Civic Hall, Calverley Street, Leeds, LS1 1UR, United Kingdom · UKE42

Contact

Award Criteria

Not specified

Reference: ocds-h6vhtk-079360
Direct Award below threshold to Respond Group Ltd

Full CPV breakdown

  • 72000000 — IT services: consulting, software development, Internet and support (primary)

Notice details

Buyer type
Local authority
Competition
Direct award (no competition)
Contract type
Services
Winning supplier
Large company
Procurement method
Below threshold - without competition
Main category
Services
Legal basis
UKPGA 2023/54
Notice status
Complete
Award status
Active
Language
EN
Published
29 Oct 2026 11:53
OCID
ocds-h6vhtk-079360
Notice ID
ocds-h6vhtk-079360

Organisations on this notice

Supplier Large
Lincoln House, Wellington Crescent, Fradley Park, Lichfield, WS13 8RZ, United Kingdom
GB-COH 05240703

Everything the publisher included in this notice, organised by section.

Organisations

Party 1 › Name Leeds City Council
Party 1 › Address › Street Civic Hall, Calverley Street
Party 1 › Address › Town / city Leeds
Party 1 › Address › Postcode LS1 1UR
Party 1 › Address › Country GB
Party 1 › Address › Country United Kingdom
Party 1 › Address › Region (NUTS) UKE42
Party 1 › Contact › Email cpu@leeds.gov.uk
Party 1 › Role buyer
Party 1 › Classification › Description Public authority - sub-central government
Party 2 › Name Respond Group Ltd
Party 2 › Address › Street Lincoln House, Wellington Crescent, Fradley Park
Party 2 › Address › Town / city Lichfield
Party 2 › Address › Postcode WS13 8RZ
Party 2 › Address › Country GB
Party 2 › Address › Country United Kingdom
Party 2 › Address › Region (NUTS) UKG24
Party 2 › Contact › Email Lily.Harley@Aptean.com
Party 2 › Role supplier
Party 2 › Business size large
Party 2 › VCSEs No

Buyer

Name Leeds City Council

Tender

Title Respond Complaints Software
Description Direct Award below threshold to Respond Group Ltd
Status complete
Procedure type direct
Procedure Below threshold - without competition
Lot › Status complete

Awards

Status active
Category services
Supplier › Name Respond Group Ltd
Item › CPV › Description IT services: consulting, software development, Internet and support

Contracts

Status active
Contract period › Start 20 Dec 2026
Contract period › End 19 Dec 2027
Value › Value incl. VAT £28,034.18
Value › Currency GBP
Above threshold No
Signed 22 Oct 2026
Document › Document type Contract notice
Document › Description Contract details notice on Find a Tender
Document › Link https://www.find-tender.service.gov.uk/Notice/102547-2026
Document › Published 29 Oct 2026
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