Specialist Advice, Debt and Income Maximisation Service throughout Pembrokeshire

Published Today

29 Oct 2026

Deadline in 36 days

Pembrokeshire County Council

Primary CPV: 85000000 *
Health and social work services
Location: 🇬🇧 Wales
Value: £1,526,400
Contract: 2 years Duration
01/05/2027 30/04/2029
Contract Types: 85 *Health & social work services
Full CPV Breakdown
SME suitable: Not stated

Publisher Address

County Hall, Pembrokeshire, SA61 1TP, United Kingdom · UKL

Contact

roxanne.kehoe@pembrokeshire.gov.uk

Award Criteria

Price - Hourly Rate (30%)
Quality - Q1 (10%)
Quality - Q2 (10%)
Quality - Q3 (10%)
Quality - Q4 (8%)
Quality - Q5 (8%)
Quality - Q6 (8%)
Quality - Q7 (8%)
Quality - Q8 (8%)

FULL DOCUMENTATION

Related tenders

Pembrokeshire County Council

All notices from this publisher

Same CPV code

85000000 *

All notices with this CPV code

Reference: PROC/2627/075

Contract Notice - Specialist Advice, Debt and Income Maximisation Service throughout Pembrokeshire. The contract includes a potential additional services budget of £100,000 per annum. This has been included within the value contained within this notice however may not be taken up.

Full CPV breakdown

85000000 — Health and social work services (primary)

Notice details

Buyer type: Local authority
Competition: Open competition (any supplier can bid)
Contract type: Services
Procurement method: Open procedure
Main category: Services
Above threshold: Yes
Legal basis: UKPGA 2023/54
Notice status: Active
Renewal: Service Package 1 will be for a two year period with an option to exend for a further period of two years. Service Package 2 will be for a one year period with an option to extend for a further period of 3 years.
Submission method: All tenders must be submitted in accordance with the instructions on etenderwales Bravo Solutions: https://etenderwales.ukp.app.jaggaer.com/home.html. You must have a profile and be logged into the system in order to access the tender. The tender reference code is: itt_127266
Enquiries close: 1 Dec 2026
Award decision expected: 15 Jan 2027
Reserved / special regime: Light Touch
Language: EN
Published: 29 Oct 2026 14:31
Deadline: 04 Dec 2026 00:00
OCID: ocds-h6vhtk-064c6c
Notice ID: PROC/2627/075

Full notice record

106 details

Everything the publisher included in this notice, organised by section.

Organisations

Name	Pembrokeshire County Council
Address › Street	County Hall
Address › Town / city	Pembrokeshire
Address › Postcode	SA61 1TP
Address › Country	GB
Address › Country	United Kingdom
Address › Region (NUTS)	UKL14
Contact › Email	roxanne.kehoe@pembrokeshire.gov.uk
Role	buyer
Classification › Classification 1 › Description	Public authority - sub-central government
Classification › Classification 2 › Description	Welsh devolved regulations apply

Buyer

Name	Pembrokeshire County Council

Tender

Title	Specialist Advice, Debt and Income Maximisation Service throughout Pembrokeshire
Description	Contract Notice - Specialist Advice, Debt and Income Maximisation Service throughout Pembrokeshire. The contract includes a potential additional services budget of £100,000 per annum. This has been included within the value contained within this notice however may not be taken up.
Status	active
Item › CPV › CPV 1 › Description	Health and social work services
Item › CPV › CPV 2 › Description	Benefit services
Item › CPV › CPV 3 › Description	Provision of services to the community
Item › Delivery › Region (NUTS)	UKL
Item › Delivery › Country	GB
Item › Delivery › Country	United Kingdom
Value › Value incl. VAT	£1,831,680
Value › Value	£1,526,400
Value › Currency	GBP
Procedure type	open
Procedure	Open procedure
Category	services
Special regime	Light touch
Above threshold	Yes
How to submit	All tenders must be submitted in accordance with the instructions on etenderwales Bravo Solutions: https://etenderwales.ukp.app.jaggaer.com/home.html. You must have a profile and be logged into the system in order to access the tender. The tender reference code is: itt_127266
Submission Terms › Electronic submission	allowed
Submission Terms › Languages › Language 1	en
Submission Terms › Languages › Language 2	cy
Bidding period › End	4 Dec 2026
Questions period › End	1 Dec 2026
Award decision period › End	15 Jan 2027
Lot › Status	active
Lot › Value › Value incl. VAT	£1,831,680
Lot › Value › Value	£1,526,400
Lot › Value › Currency	GBP
Lot › Award criteria › Criterion › Criterion 1 › Type	price
Lot › Award criteria › Criterion › Criterion 1 › Name	Price - Hourly Rate
Lot › Award criteria › Criterion › Criterion 1 › Description	Price - Hourly Rate
Lot › Award criteria › Criterion › Criterion 1 › Weighting › Weight	30
Lot › Award criteria › Criterion › Criterion 1 › Weighting › Weight type	Percentage exact
Lot › Award criteria › Criterion › Criterion 2 › Type	quality
Lot › Award criteria › Criterion › Criterion 2 › Name	Quality - Q1
Lot › Award criteria › Criterion › Criterion 2 › Description	Service Package 1 - General Advice, Debt and Income Maximisation
Lot › Award criteria › Criterion › Criterion 2 › Weighting › Weight	10
Lot › Award criteria › Criterion › Criterion 2 › Weighting › Weight type	Percentage exact
Lot › Award criteria › Criterion › Criterion 3 › Type	quality
Lot › Award criteria › Criterion › Criterion 3 › Name	Quality - Q2
Lot › Award criteria › Criterion › Criterion 3 › Description	Service Package 2 - Targeted Support for Children, Young People and Families
Lot › Award criteria › Criterion › Criterion 3 › Weighting › Weight	10
Lot › Award criteria › Criterion › Criterion 3 › Weighting › Weight type	Percentage exact
Lot › Award criteria › Criterion › Criterion 4 › Type	quality
Lot › Award criteria › Criterion › Criterion 4 › Name	Quality - Q3
Lot › Award criteria › Criterion › Criterion 4 › Description	Achieving Financial Outcomes for Residents
Lot › Award criteria › Criterion › Criterion 4 › Weighting › Weight	10
Lot › Award criteria › Criterion › Criterion 4 › Weighting › Weight type	Percentage exact
Lot › Award criteria › Criterion › Criterion 5 › Type	quality
Lot › Award criteria › Criterion › Criterion 5 › Name	Quality - Q4
Lot › Award criteria › Criterion › Criterion 5 › Description	Accessibility and Inclusion
Lot › Award criteria › Criterion › Criterion 5 › Weighting › Weight	8
Lot › Award criteria › Criterion › Criterion 5 › Weighting › Weight type	Percentage exact
Lot › Award criteria › Criterion › Criterion 6 › Type	quality
Lot › Award criteria › Criterion › Criterion 6 › Name	Quality - Q5
Lot › Award criteria › Criterion › Criterion 6 › Description	Partnership Working and Community Integration
Lot › Award criteria › Criterion › Criterion 6 › Weighting › Weight	8
Lot › Award criteria › Criterion › Criterion 6 › Weighting › Weight type	Percentage exact
Lot › Award criteria › Criterion › Criterion 7 › Type	quality
Lot › Award criteria › Criterion › Criterion 7 › Name	Quality - Q6
Lot › Award criteria › Criterion › Criterion 7 › Description	Contract Management and Governance
Lot › Award criteria › Criterion › Criterion 7 › Weighting › Weight	8
Lot › Award criteria › Criterion › Criterion 7 › Weighting › Weight type	Percentage exact
Lot › Award criteria › Criterion › Criterion 8 › Type	quality
Lot › Award criteria › Criterion › Criterion 8 › Name	Quality - Q7
Lot › Award criteria › Criterion › Criterion 8 › Description	Workforce Model
Lot › Award criteria › Criterion › Criterion 8 › Weighting › Weight	8
Lot › Award criteria › Criterion › Criterion 8 › Weighting › Weight type	Percentage exact
Lot › Award criteria › Criterion › Criterion 9 › Type	quality
Lot › Award criteria › Criterion › Criterion 9 › Name	Quality - Q8
Lot › Award criteria › Criterion › Criterion 9 › Description	Mobilisation
Lot › Award criteria › Criterion › Criterion 9 › Weighting › Weight	8
Lot › Award criteria › Criterion › Criterion 9 › Weighting › Weight type	Percentage exact
Lot › Selection Criteria › Criterion › Criterion 1 › Type	economic
Lot › Selection Criteria › Criterion › Criterion 1 › Description	Registered with the Financial Conduct Authority (FCA) Possess the Advice Quality Standard (AQS) accreditation or equivalent.
Lot › Selection Criteria › Criterion › Criterion 2 › Type	technical
Lot › Selection Criteria › Criterion › Criterion 2 › Description	Registered with the Financial Conduct Authority (FCA) Possess the Advice Quality Standard (AQS) accreditation or equivalent
Lot › Suitable for › SMEs	Yes
Lot › Suitable for › VCSEs	Yes
Lot › Contract period › Start	1 May 2027
Lot › Contract period › End	30 Apr 2029
Lot › Contract period › Can be extended to	30 Apr 2031
Lot › Can be renewed	Yes
Lot › Renewal › Description	Service Package 1 will be for a two year period with an option to exend for a further period of two years. Service Package 2 will be for a one year period with an option to extend for a further period of 3 years.
Document › Document 1 › Document type	Conflict of interest
Document › Document 1 › Description	Not published
Document › Document 2 › Document type	Tender notice
Document › Document 2 › Description	Tender notice on Find a Tender
Document › Document 2 › Link	https://www.find-tender.service.gov.uk/Notice/102697-2026
Document › Document 2 › Published	29 Oct 2026
Has Recurrence	Yes
Recurrence › Dates › Start	1 Nov 2030
Contract Terms › Financial Terms	As per tender documentation
Risk Details	The Council recognises a number of potential risks that may affect delivery including: Fluctuations in demand Changes to funding availability Recruitment and retention of suitably qualified staff Legislative or Welfare Reform Increasing complexity of client need

Track this tender

Track this tender in your bid pipeline and set reminders.

See plans