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TENDER
Active Services
Provision of a Multi-Authority Employability, Case Management and Employer Relationship Management Solution: Integrated Management Information System for Employability and Skills across the Edinburgh and South East Scotland City Regional Deal Area
Published Today
30 Oct 2026
Deadline in 73 days
- Primary CPV
-
72268000 *
Software supply services
- Location
- 🇬🇧 Eastern Scotland, Scotland
- Value
- £1,250,000
- Contract
- Not specified
- Contract Types
-
72 *IT services: consulting, software & supp...Full CPV Breakdown
- SME suitable
- Not stated
Publisher Address
Foxglove Offices, 14 Links Place, Edinburgh, EH6 7ZE, United Kingdom · UKM7
Contact
Matthew Heap
Award Criteria
- Functional Requirements
- Technical Requirements
- Mobilisation and Continuity of Service
- Service Management
- Continuous Improvement, Product Roadmap and Innovation
- Price
Related tenders
Capital City Partnership
All notices from this publisher Same CPV code
72268000 *
All notices with this CPV code
Reference: CCP-CRM-MIS-2026
Capital City Partnership is seeking to appoint a supplier to provide, implement, host, support, maintain and develop a regional Software as a Service Customer Relationship Management and Management Information System. The solution will support employability, skills and related community-based service delivery across multiple organisations and local authority areas within the Edinburgh and South East Scotland region.
Full CPV breakdown
- 72268000 — Software supply services (primary)
Notice details
- Buyer type
- Local authority · Employability
- Competition
- Open competition (any supplier can bid)
- Contract type
- Services
- Procurement method
- Open procedure
- Main category
- Services
- Legal basis
- CELEX 32014L0024
- Notice status
- Active
- Renewal
- The Contract will have an initial term of four years. CCP may, at its sole discretion and subject to satisfactory performance and continuing business requirements, extend the Contract by up to four successive periods of up to one year each. The maximum potential Contract Term is eight years.
- Options
- CCP may extend the Contract following the initial four-year term by up to four successive periods of up to one year each. The Services may also be varied during the Contract Term through the contractual Change Control procedure to accommodate changes in users, participating organisations, geographic areas, programmes, reporting requirements, integrations, functionality and service-delivery requirements. Any such change will remain subject to the scope and maximum value of the Contract and the applicable procurement rules.
- Submission method
- http://www.publiccontractsscotland.gov.uk
- Award decision expected
- 11 Jan 2027
- Covered by GPA
- Yes
- Language
- EN
- Published
- 30 Oct 2026 11:06
- Deadline
- 11 Jan 2027 12:00
- OCID
- ocds-h6vhtk-0777dd
- Notice ID
- CCP-CRM-MIS-2026
Organisations on this notice
Court of Session
Review Body
Parliament House, Parliament Square, Edinburgh, EH1 1RQ, United Kingdom
Lots (1)
Lot 1
£1,250,000
Capital City Partnership (CCP) is seeking to appoint a supplier to provide, implement, host, support, maintain and develop a regional Software as a Service Customer Relationship Management and Management Information System supporting employability, skills and related community-based service delivery.
The solution will...
· Active
Full notice record
96 detailsEverything the publisher included in this notice, organised by section.
Tender
| Title | Provision of a Multi-Authority Employability, Case Management and Employer Relationship Management Solution: Integrated Management Information System for Employability and Skills across the Edinburgh and South East Scotland City Regional Deal Area |
| Status | active |
| CPV › Description | Software supply services |
| Category | services |
| Description | Capital City Partnership is seeking to appoint a supplier to provide, implement, host, support, maintain and develop a regional Software as a Service Customer Relationship Management and Management Information System. The solution will support employability, skills and related community-based service delivery across multiple organisations and local authority areas within the Edinburgh and South East Scotland region. |
| Value › Value | £1,250,000 |
| Value › Currency | GBP |
| Lot › Award criteria › Criterion › Criterion 1 › Name | Functional Requirements |
| Lot › Award criteria › Criterion › Criterion 1 › Type | quality |
| Lot › Award criteria › Criterion › Criterion 1 › Description | 25 |
| Lot › Award criteria › Criterion › Criterion 2 › Name | Technical Requirements |
| Lot › Award criteria › Criterion › Criterion 2 › Type | quality |
| Lot › Award criteria › Criterion › Criterion 2 › Description | 10 |
| Lot › Award criteria › Criterion › Criterion 3 › Name | Mobilisation and Continuity of Service |
| Lot › Award criteria › Criterion › Criterion 3 › Type | quality |
| Lot › Award criteria › Criterion › Criterion 3 › Description | 10 |
| Lot › Award criteria › Criterion › Criterion 4 › Name | Service Management |
| Lot › Award criteria › Criterion › Criterion 4 › Type | quality |
| Lot › Award criteria › Criterion › Criterion 4 › Description | 10 |
| Lot › Award criteria › Criterion › Criterion 5 › Name | Continuous Improvement, Product Roadmap and Innovation |
| Lot › Award criteria › Criterion › Criterion 5 › Type | quality |
| Lot › Award criteria › Criterion › Criterion 5 › Description | 15 |
| Lot › Award criteria › Criterion › Criterion 6 › Type | price |
| Lot › Award criteria › Criterion › Criterion 6 › Description | 30 |
| Lot › Value › Value | £1,250,000 |
| Lot › Value › Currency | GBP |
| Lot › Contract period › Duration In Days | 2880 |
| Lot › Can be renewed | Yes |
| Lot › Renewal › Description | The Contract will have an initial term of four years. CCP may, at its sole discretion and subject to satisfactory performance and continuing business requirements, extend the Contract by up to four successive periods of up to one year each. The maximum potential Contract Term is eight years. |
| Lot › Submission Terms › Variant Policy | Not allowed |
| Lot › Has options | Yes |
| Lot › Options › Description | CCP may extend the Contract following the initial four-year term by up to four successive periods of up to one year each. The Services may also be varied during the Contract Term through the contractual Change Control procedure to accommodate changes in users, participating organisations, geographic areas, programmes, reporting requirements, integrations, functionality and service-delivery requirements. Any such change will remain subject to the scope and maximum value of the Contract and the applicable procurement rules. |
| Lot › Status | active |
| Item › CPV › CPV 1 › Description | Customer Relation Management software package |
| Item › CPV › CPV 2 › Description | Maintenance of information technology software |
| Item › CPV › CPV 3 › Description | Application service providers |
| Item › CPV › CPV 4 › Description | Software-related services |
| Item › CPV › CPV 5 › Description | System and support services |
| Item › Delivery › Delivery 1 › Region (NUTS) | UKM7 |
| Item › Delivery › Delivery 2 › Region (NUTS) | UKM73 |
| Item › Delivery › Delivery 3 › Region (NUTS) | UKM78 |
| Item › Delivery › Delivery 4 › Region (NUTS) | UKM75 |
| Item › Delivery › Delivery 5 › Region (NUTS) | UKM91 |
| Item › Delivery › Delivery 6 › Region (NUTS) | UKM72 |
| Item › Delivery Location › Description | Edinburgh and South East Scotland Region |
| Submission Method | Electronic submission |
| How to submit | http://www.publiccontractsscotland.gov.uk |
| Selection Criteria › Criterion › Criterion 1 › Type | suitability |
| Selection Criteria › Criterion › Criterion 1 › Description | No minimum requirements apply under this subsection. |
| Selection Criteria › Criterion › Criterion 1 › Applies To | supplier |
| Selection Criteria › Criterion › Criterion 2 › Type | economic |
| Selection Criteria › Criterion › Criterion 2 › Description | The relevant selection criteria will be included in the SPD module |
| Selection Criteria › Criterion › Criterion 2 › Applies To | supplier |
| Selection Criteria › Criterion › Criterion 3 › Type | technical |
| Selection Criteria › Criterion › Criterion 3 › Description | No minimum requirements apply under this subsection. |
| Selection Criteria › Criterion › Criterion 3 › Applies To | supplier |
| Contract Terms › Performance Terms | Contract performance conditions are set out in the procurement documents, including Appendix F – Software and Software as a Service (SaaS) Services Agreement. |
| Contract Terms › Electronic Invoicing Policy | allowed |
| Contract Terms › Has Electronic Payment | Yes |
| Procedure type | open |
| Procedure | Open procedure |
| Covered by | GPA |
| Bidding period › End | 11 Jan 2027 |
| Submission Terms › Languages | en |
| Submission Terms › Bid Validity Period › End | 11 May 2027 |
| Award decision period › Start | 11 Jan 2027 |
| Bid Opening › Date | 11 Jan 2027 |
| Bid Opening › Address › Street | Electronic opening through the Public Contracts Scotland Postbox |
| Bid Opening › Description | Tenders will be opened electronically by authorised representatives of Capital City Partnership following expiry of the tender submission deadline. Tender opening will be conducted in accordance with Capital City Partnership’s applicable procurement procedures. Tenderers will not be permitted to attend the opening. |
| Has Recurrence | No |
| Review Details | An economic operator that suffers, or risks suffering, loss or damage attributable to a breach of duty under the Public Contracts (Scotland) Regulations 2015 may bring proceedings in the Court of Session. Before bringing proceedings, the economic operator must inform Capital City Partnership of the alleged breach and its intention to bring proceedings. Proceedings must be brought within the applicable statutory time limits. A mandatory standstill period will apply before the Contract is entered into. |
Organisations
| Party 1 › Name | Capital City Partnership |
| Party 1 › Identifier › Legal Name | Capital City Partnership |
| Party 1 › Address › Street | Foxglove Offices, 14 Links Place |
| Party 1 › Address › Town / city | Edinburgh |
| Party 1 › Address › Region (NUTS) | UKM75 |
| Party 1 › Address › Postcode | EH6 7ZE |
| Party 1 › Address › Country | United Kingdom |
| Party 1 › Contact › Name | Matthew Heap |
| Party 1 › Contact › Telephone | +44 1312706030 |
| Party 1 › Contact › Email | matthew.heap@capitalcitypartnership.org |
| Party 1 › Contact › Link | http://www.publiccontractsscotland.gov.uk |
| Party 1 › Role | buyer |
| Party 1 › Link | https://capitalcitypartnership.co.uk/ |
| Party 1 › Buyer profile | https://www.publiccontractsscotland.gov.uk/search/Search_AuthProfile.a... |
| Party 1 › Classification › Classification 1 › Description | Regional or local agency/office |
| Party 1 › Classification › Classification 2 › Description | Employability |
| Party 2 › Name | Court of Session |
| Party 2 › Identifier › Legal Name | Court of Session |
| Party 2 › Address › Street | Parliament House, Parliament Square |
| Party 2 › Address › Town / city | Edinburgh |
| Party 2 › Address › Postcode | EH1 1RQ |
| Party 2 › Address › Country | United Kingdom |
| Party 2 › Role | Review body |
Buyer
| Name | Capital City Partnership |
Links
| Href | https://api.publiccontractsscotland.gov.uk/v1/Notice?id=ocds-r6ebe6-00... |