Meals on Wheels

Published 30 Oct 2026

30 Oct 2026

Deadline in 31 days

Tower Hamlets

Primary CPV: 55520000 *
Catering services
Location: 🇬🇧 Inner London East, London
Value: £3,000,000
Contract: 2 years Duration
01/03/2027 28/02/2029
Contract Types: 55 *Hotel, restaurant & retail trade service...
Full CPV Breakdown
SME suitable: Not stated

Publisher Address

New Town Hall 16 Whitechapel Road , London , E1 1BJ, United Kingdom · UKI4

Contact

Neil Ward

neil.ward@towerhamlets.gov.uk

+442073645000

Award Criteria

Price (30%)
Quality (60%)
Social Value (10%)

FULL DOCUMENTATION

Related tenders

Tower Hamlets

All notices from this publisher

Same CPV code

55520000 *

All notices with this CPV code

Reference: CE6148A

This service will provide a selected group of residents with daily, nutritious hot meals delivered straight to their homes, primarily to address food insecurity and, secondarily, to ease social isolation. Therefore, the London Borough of Tower Hamlets is seeking a food supplier with a proven track record, ideally within the borough, and the logistical capacity to sustain a reliable, high-quality delivery service. All meals must meet rigorous nutritional standards and accommodate a wide range of dietary and cultural requirements, while offering residents daily choice and flexibility in meal selection. This is for a 3 year contract.

Full CPV breakdown

55520000 — Catering services (primary)

Notice details

Buyer type: Local authority
Competition: Open competition (any supplier can bid)
Contract type: Services
Procurement method: Open procedure
Main category: Services
Above threshold: Yes
Legal basis: UKPGA 2023/54
Notice status: Active
Renewal: 1 x 12 month extension at the discretion of the Council
Electronic auction: Yes
Submission method: https://procontract.due-north.com/
Enquiries close: 13 Nov 2026
Award decision expected: 15 Feb 2027
Covered by GPA: Yes
Language: EN
Published: 30 Oct 2026 16:04
Deadline: 02 Dec 2026 12:00
OCID: ocds-h6vhtk-0794fd
Notice ID: CE6148A

Full notice record

72 details

Everything the publisher included in this notice, organised by section.

Organisations

Name	Tower Hamlets
Address › Street	New Town Hall 16 Whitechapel Road
Address › Town / city	London
Address › Postcode	E1 1BJ
Address › Country	GB
Address › Country	United Kingdom
Address › Region (NUTS)	UKI42
Contact › Name	Neil Ward
Contact › Email	neil.ward@towerhamlets.gov.uk
Contact › Telephone	+442073645000
Role	buyer
Link	http://www.towerhamlets.gov.uk
Classification › Description	Public authority - sub-central government

Buyer

Name	Tower Hamlets

Planning

No Engagement Notice Rationale

Pre market engagement was carried and linked to a different Notice. The tender was subsequently abandoned - this is a retender. PME notice 2026/S 000-020345 (ocds-h6vhtk-06640e)

Tender

Title	Meals on Wheels
Status	active
Item › CPV › CPV 1 › Description	Catering services
Item › CPV › CPV 2 › Description	Welfare services not delivered through residential institutions
Item › Delivery › Region (NUTS)	UKI4
Item › Delivery › Country	GB
Item › Delivery › Country	United Kingdom
Value › Value incl. VAT	£3,600,000
Value › Value	£3,000,000
Value › Currency	GBP
Procedure type	open
Procedure	Open procedure
Category	services
Above threshold	Yes
Covered by	GPA
Techniques › Has Electronic Auction	Yes
How to submit	https://procontract.due-north.com/
Submission Terms › Electronic submission	allowed
Submission Terms › Languages	en
Bidding period › End	2 Dec 2026
Questions period › End	13 Nov 2026
Award decision period › End	15 Feb 2027
Lot › Status	active
Lot › Value › Value incl. VAT	£3,600,000
Lot › Value › Value	£3,000,000
Lot › Value › Currency	GBP
Lot › Award criteria › Criterion › Criterion 1 › Type	price
Lot › Award criteria › Criterion › Criterion 1 › Name	Price
Lot › Award criteria › Criterion › Criterion 1 › Weighting › Weight	30
Lot › Award criteria › Criterion › Criterion 1 › Weighting › Weight type	Percentage exact
Lot › Award criteria › Criterion › Criterion 2 › Type	quality
Lot › Award criteria › Criterion › Criterion 2 › Name	Quality
Lot › Award criteria › Criterion › Criterion 2 › Weighting › Weight	60
Lot › Award criteria › Criterion › Criterion 2 › Weighting › Weight type	Percentage exact
Lot › Award criteria › Criterion › Criterion 3 › Type	quality
Lot › Award criteria › Criterion › Criterion 3 › Name	Social Value
Lot › Award criteria › Criterion › Criterion 3 › Weighting › Weight	10
Lot › Award criteria › Criterion › Criterion 3 › Weighting › Weight type	Percentage exact
Lot › Selection Criteria › Criterion › Criterion 1 › Type	economic
Lot › Selection Criteria › Criterion › Criterion 1 › Description	The legal and financial capacity conditions of participation will be clearly set out in the Invitation to Tender document.
Lot › Selection Criteria › Criterion › Criterion 2 › Type	technical
Lot › Selection Criteria › Criterion › Criterion 2 › Description	The technical ability conditions of participation will be clearly set out in the Invitation to Tender document.
Lot › Suitable for › SMEs	Yes
Lot › Suitable for › VCSEs	Yes
Lot › Contract period › Start	1 Mar 2027
Lot › Contract period › End	28 Feb 2029
Lot › Contract period › Can be extended to	28 Feb 2030
Lot › Can be renewed	Yes
Lot › Renewal › Description	1 x 12 month extension at the discretion of the Council
Document › Document 1 › Document type	Conflict of interest
Document › Document 1 › Description	Not published
Document › Document 2 › Document type	Tender notice
Document › Document 2 › Description	Tender notice on Find a Tender
Document › Document 2 › Link	https://www.find-tender.service.gov.uk/Notice/103404-2026
Document › Document 2 › Published	30 Oct 2026
Contract Terms › Financial Terms	Details of payment terms can be found in the tender pack
Risk Details	Continued failure to report no access or non-responding clients Continued failure to deliver meals on schedule Food quality shortcomings Failure to maintain adequate staffing levels, leading to service disruption. Failure to comply with food safety and hygiene requirements. Failure to maintain effective communication regarding service issues, delays, or safeguarding concerns.

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