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DN817670 Parcel Locker Services on Hackney Estates

Published Yesterday
31 Oct 2026


Reference: DN817670
London Borough of Hackney Council is inviting proposals and seeking to appoint a single supplier to deliver a concession contract for the design, installation and operation of automated parcel lockers across selected housing estates throughout the borough, with the option of other suitable Council owned sites in the future. It is proposed that the successful supplier would be responsible for the complete service, including: Site surveys and deployment planning. -Design, supply and installation of locker infrastructure. -Obtaining or supporting any necessary permissions and consents (including planning where applicable). -Provision of power, connectivity and associated infrastructure. -Day-to-day operation and management of the network. -Customer support and incident management. -Maintenance, repair and replacement of equipment. -Performance monitoring and reporting. -Removal of equipment and reinstatement of sites at the end of the contract term. -Social Value and Community Benefits

Full CPV breakdown

  • 44421720 — Lockers (primary)

Notice details

Buyer type
Local authority
Competition
Restricted / competitive (suppliers are shortlisted first)
Contract type
Services
Procurement method
Competitive flexible procedure
Main category
Services
Above threshold
Yes
Legal basis
UKPGA 2023/54
Notice status
Active
Renewal
The initial contract term will be for 8 years with two options to extend for 12 months, giving a maximum contract term of 10 years (8+1+1)
Options
London Borough of Hackney Council is inviting proposals and seeking to appoint a single supplier to deliver a concession contract for the installation and operation of automated parcel lockers programme across selected housing estates. A further option may be available to the awarded supplier to extend the service and Locker Network to other suitable Council owned sites throughout the borough. This option is at the full discretion of LBH. Any option taken will be appointed under the same terms and conditions.
Electronic auction
Yes
Submission method
https://procontract.due-north.com/Advert?advertId=c7eff790-68d4-f111-8142-6045bdf14b1f&p=2241eb95-058a-e511-80f7-000c29c9ba21
Enquiries close
24 Nov 2026
Award decision expected
30 Apr 2027
Reserved / special regime
Concession
Language
EN
Published
31 Oct 2026 12:27
OCID
ocds-h6vhtk-06bb59
Notice ID
DN817670

Everything the publisher included in this notice, organised by section.

Organisations

Name London Borough of Hackney
Address › Street Hackney Service Centre
Address › Town / city Hackney
Address › Postcode E8 1DY
Address › Country GB
Address › Country United Kingdom
Address › Region (NUTS) UKI41
Contact › Name Jaime Treeby
Contact › Email procurement.admin@hakcney.gov.uk
Role buyer
Link http://www.hackney.gov.uk
Classification › Description Public authority - sub-central government

Buyer

Name London Borough of Hackney

Tender

Title DN817670 Parcel Locker Services on Hackney Estates
Status active
Item › CPV › CPV 1 › Description Lockers
Item › CPV › CPV 2 › Description Parcel transport services
Item › CPV › CPV 3 › Description Parcel delivery services
Item › CPV › CPV 4 › Description Post and courier services
Item › Delivery › Region (NUTS) UKI41
Item › Delivery › Country GB
Item › Delivery › Country United Kingdom
Value › Value incl. VAT £96,000,000
Value › Value £80,000,000
Value › Currency GBP
Procedure type selective
Procedure Competitive flexible procedure
Category services
Special regime concession
Above threshold Yes
Techniques › Has Electronic Auction Yes
How to submit https://procontract.due-north.com/Advert?advertId=c7eff790-68d4-f111-8...
Submission Terms › Electronic submission allowed
Submission Terms › Languages en
Expression Of Interest Deadline 2 Dec 2026
Questions period › End 24 Nov 2026
Award decision period › End 30 Apr 2027
Lot › Status active
Lot › Value › Value incl. VAT £96,000,000
Lot › Value › Value £80,000,000
Lot › Value › Currency GBP
Lot › Award criteria › Criterion › Criterion 1 › Type quality
Lot › Award criteria › Criterion › Criterion 1 › Name Quality
Lot › Award criteria › Criterion › Criterion 1 › Weighting › Weight 50
Lot › Award criteria › Criterion › Criterion 1 › Weighting › Weight type Percentage exact
Lot › Award criteria › Criterion › Criterion 2 › Type quality
Lot › Award criteria › Criterion › Criterion 2 › Name Sustainability & Social Value
Lot › Award criteria › Criterion › Criterion 2 › Weighting › Weight 10
Lot › Award criteria › Criterion › Criterion 2 › Weighting › Weight type Percentage exact
Lot › Award criteria › Criterion › Criterion 3 › Type price
Lot › Award criteria › Criterion › Criterion 3 › Name Commercial
Lot › Award criteria › Criterion › Criterion 3 › Weighting › Weight 40
Lot › Award criteria › Criterion › Criterion 3 › Weighting › Weight type Percentage exact
Lot › Second Stage › Minimum Candidates 1
Lot › Second Stage › Maximum Candidates 7
Lot › Selection Criteria › Criterion › Criterion 1 › Type economic
Lot › Selection Criteria › Criterion › Criterion 1 › Description Included in the tender documentation
Lot › Selection Criteria › Criterion › Criterion 2 › Type technical
Lot › Selection Criteria › Criterion › Criterion 2 › Description Included in the tender documentation
Lot › Selection Criteria › Criterion › Criterion 3 › Description Stage 1 Conditions of Participation (Pass/Fail) & Procurement Specific Questions (scored). Top 7 highest scoring Bidders to be shortlisted to Stage 2 Invitation to Submit Proposal Stage 2 Invitation to Submit Proposal Quality 50%, Social Value 10%, Commercial / Price 40% Stage 3 Negotiation Quality 50%, Social Value 10%, Commercial / Price 40% Stage 4 Best & Final Offer & Award Quality 50%, Social Value 10%, Commercial / Price 40%
Lot › Selection Criteria › Criterion › Criterion 3 › For Reduction Yes
Lot › Suitable for › SMEs Yes
Lot › Suitable for › VCSEs Yes
Lot › Contract period › Start 30 Apr 2027
Lot › Contract period › End 29 Apr 2035
Lot › Contract period › Can be extended to 29 Apr 2037
Lot › Can be renewed Yes
Lot › Renewal › Description The initial contract term will be for 8 years with two options to extend for 12 months, giving a maximum contract term of 10 years (8+1+1)
Lot › Has options Yes
Lot › Options › Description London Borough of Hackney Council is inviting proposals and seeking to appoint a single supplier to deliver a concession contract for the installation and operation of automated parcel lockers programme across selected housing estates. A further option may be available to the awarded supplier to extend the service and Locker Network to other suitable Council owned sites throughout the borough. This option is at the full discretion of LBH. Any option taken will be appointed under the same terms and conditions.
Document › Document 1 › Document type Bidding documents
Document › Document 1 › Description Tender documentation available through ProContract
Document › Document 1 › Link https://procontract.due-north.com/Advert?advertId=c7eff790-68d4-f111-8...
Document › Document 2 › Document type Bidding documents
Document › Document 2 › Access Details All documents will be provided electronically within LondonTenders Portal on ProContract.
Document › Document 3 › Document type Conflict of interest
Document › Document 3 › Description Not published
Document › Document 4 › Document type Tender notice
Document › Document 4 › Description Tender notice on Find a Tender
Document › Document 4 › Link https://www.find-tender.service.gov.uk/Notice/103495-2026
Document › Document 4 › Published 31 Oct 2026
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