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AWARD Complete Services

Intensive and Assertive Outreach Service: Recovery and Outreach

Published Today
2 Nov 2026


Reference: ocds-h6vhtk-06b872
The contract for services is being awarded in the form of the NHS Standard Sub-contract. This Service is for the provision of an Intensive and Assertive Outreach (I&A) Service across Norfolk and Suffolk. The Service is designed to deliver intensive, proactive, and flexible community-based care for individuals with Serious Mental Illness (SMI) who present with elevated levels of complexity and risk and for whom engagement with traditional mental health services is a challenge. Delivery will be through a blended model between Norfolk and Suffolk NHS Foundation Trust (NSFT) as the Head Provider and the Sub-Contractor, ensuring a comprehensive offer that integrates clinical expertise with community-based engagement and recovery support. The Sub-Contractor will play a critical role in enabling engagement, promoting recovery, and addressing the wider determinants of health, working as a fully integrated partner alongside NSFT clinical teams.

Full CPV breakdown

  • 85100000 — Health services (primary)

Notice details

Buyer type
Other public body · Health
Competition
Open competition (any supplier can bid)
Contract type
Services
Bids received
3
Winning supplier
Large company
Procurement method
Open procedure
Main category
Services
Legal basis
CELEX 32014L0024
Notice status
Complete
Award status
Active
Options
The contract will be awarded with an initial term of 40 months (01 December 2026 - 31 March 2030) with an optional extension period of 2 + 1 years
Language
EN
Published
02 Nov 2026 09:07
OCID
ocds-h6vhtk-06b872
Notice ID
ocds-h6vhtk-06b872

Competition

3
Bids received

Organisations on this notice

52 Walnut Tree Walk, London, United Kingdom
GB-CHC 211091
Floor 7, County Hall, Martineau Lane, Norwich, NR1 2DH, United Kingdom

Lots (1)

Lot 1
The aim of the procurement was to identify a sub-contractor that will play a critical role in enabling engagement, promoting recovery, and addressing the wider determinants of health, working as a fully integrated partner alongside NSFT clinical teams. The Sub-Contractor(s) contribution is central to achieving the core...
· Cancelled

Everything the publisher included in this notice, organised by section.

Tender

Title Intensive and Assertive Outreach Service: Recovery and Outreach
Status complete
CPV › Description Health services
Category services
Lot › Award criteria › Criterion › Criterion 1 › Name Quality
Lot › Award criteria › Criterion › Criterion 1 › Type quality
Lot › Award criteria › Criterion › Criterion 1 › Description 75
Lot › Award criteria › Criterion › Criterion 2 › Type price
Lot › Award criteria › Criterion › Criterion 2 › Description 15
Lot › Has options Yes
Lot › Options › Description The contract will be awarded with an initial term of 40 months (01 December 2026 - 31 March 2030) with an optional extension period of 2 + 1 years
Lot › Status cancelled
Item › Delivery › Delivery 1 › Region (NUTS) UKH14
Item › Delivery › Delivery 2 › Region (NUTS) UKH15
Item › Delivery › Delivery 3 › Region (NUTS) UKH16
Item › Delivery › Delivery 4 › Region (NUTS) UKH17
Procedure type open
Procedure Open procedure

Awards

Status active
Supplier › Name Together for Mental Wellbeing

Organisations

Party 1 › Name NORFOLK AND SUFFOLK NHS FOUNDATION TRUST
Party 1 › Identifier › Legal Name NORFOLK AND SUFFOLK NHS FOUNDATION TRUST
Party 1 › Address › Street County Hall,
Party 1 › Address › Town / city Norwich
Party 1 › Address › Region (NUTS) UKH15
Party 1 › Address › Postcode NR1 2DH
Party 1 › Address › Country United Kingdom
Party 1 › Contact › Name Amanda Roberts
Party 1 › Contact › Email amanda.k.roberts@nsft.nhs.uk
Party 1 › Role buyer
Party 1 › Link https://nsft.nhs.uk
Party 1 › Classification › Classification 1 › Description Body governed by public law
Party 1 › Classification › Classification 2 › Description Health
Party 2 › Name Together for Mental Wellbeing
Party 2 › Identifier › Legal Name Together for Mental Wellbeing
Party 2 › Address › Street 52 Walnut Tree Walk
Party 2 › Address › Town / city London
Party 2 › Address › Region (NUTS) UKI
Party 2 › Address › Country United Kingdom
Party 2 › Role supplier
Party 2 › Business size large
Party 3 › Name Norfolk and Suffolk NHS Foundation Trust
Party 3 › Identifier › Legal Name Norfolk and Suffolk NHS Foundation Trust
Party 3 › Address › Street Floor 7, County Hall, Martineau Lane
Party 3 › Address › Town / city Norwich
Party 3 › Address › Postcode NR1 2DH
Party 3 › Address › Country United Kingdom
Party 3 › Contact › Email ContractsTeam@nsft.nhs.uk
Party 3 › Role Review body

Buyer

Name NORFOLK AND SUFFOLK NHS FOUNDATION TRUST

Contracts

Status active
Value › Value £4,524,000
Value › Currency GBP
Signed 21 Oct 2026
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