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AWARD
Complete
Community Payback next stage of modernisation
Published Today
2 Nov 2026
- Primary CPV
-
72000000 *
IT services: consulting, software development, Internet and support
- Location
- 🇬🇧 Westminster, London
- Value
- £7,200,000
- Contract
-
1 year Duration
29/09/2026 28/09/2027
- Contract Types
-
72 *IT services: consulting, software & supp...Full CPV Breakdown
- SME suitable
- Not stated
Publisher Address
102 Petty France, London, SW1H 9AJ, United Kingdom · UKI32
Contact
Award Criteria
Not specified
- con_26566 Call-Off Contract · Contract Signed
Related tenders
Ministry of Justice
All notices from this publisher Same CPV code
72000000 *
All notices with this CPV code
Reference: PRJ16447
Provision of services to Community Payback next stage of modernisation
Awarded to
Full CPV breakdown
- 72000000 — IT services: consulting, software development, Internet and support (primary)
Notice details
- Buyer type
- Central government
- Competition
- Framework or DPS call-off (only suppliers already on the framework)
- Contract type
- Services
- Winning supplier
- SME
- Procurement method
- Award under framework
- Main category
- Services
- Legal basis
- UKPGA 2023/54
- Notice status
- Complete
- Award status
- Active
- Language
- EN
- Published
- 02 Nov 2026 13:20
- OCID
- ocds-h6vhtk-06d2fb
- Notice ID
- PRJ16447
Organisations on this notice
Supplier SME
Studio 1.05c 4 The Boulevard Leeds, London, LS10 1PZ, United Kingdom
0345 257 7520
GB-PPON PVTC-6628-QQHZ
Full notice record
70 detailsEverything the publisher included in this notice, organised by section.
Organisations
| Party 1 › Name | Ministry of Justice |
| Party 1 › Address › Street | 102 Petty France |
| Party 1 › Address › Town / city | London |
| Party 1 › Address › Postcode | SW1H 9AJ |
| Party 1 › Address › Country | GB |
| Party 1 › Address › Country | United Kingdom |
| Party 1 › Address › Region (NUTS) | UKI32 |
| Party 1 › Contact › Email | flavia.fanchinmoedinger@justice.gov.uk |
| Party 1 › Role | buyer |
| Party 1 › Link | https://www.gov.uk/government/organisations/ministry-of-justice/about/... |
| Party 1 › Classification › Description | Public authority - central government |
| Party 2 › Name | The Dextrous Web |
| Party 2 › Address › Street | Studio 1.05c 4 The Boulevard Leeds |
| Party 2 › Address › Town / city | London |
| Party 2 › Address › Postcode | LS10 1PZ |
| Party 2 › Address › Country | GB |
| Party 2 › Address › Country | United Kingdom |
| Party 2 › Address › Region (NUTS) | UKE42 |
| Party 2 › Contact › Email | sales@dxw.com |
| Party 2 › Contact › Telephone | 0345 257 7520 |
| Party 2 › Role | supplier |
| Party 2 › Link | http://www.dxw.com |
| Party 2 › Business size | sme |
| Party 2 › VCSEs | No |
| Party 2 › Public service mission organisation | No |
| Party 2 › Sheltered workshop | No |
Buyer
| Name | Ministry of Justice |
Tender
| Title | Community Payback next stage of modernisation |
| Description | Provision of services to Community Payback next stage of modernisation |
| Status | complete |
| Procedure type | selective |
| Procedure | Award under framework |
| Competitive | Yes |
| Lot › Status | complete |
| Document › Document type | Conflict of interest |
| Document › Description | Not published |
Awards
| Status | active |
| Category | services |
| Supplier › Name | The Dextrous Web |
| Item › CPV › Description | IT services: consulting, software development, Internet and support |
| Item › Delivery › Region (NUTS) | UK |
| Item › Delivery › Country | GB |
| Item › Delivery › Country | United Kingdom |
Contracts
| Status | active |
| Contract period › Start | 29 Sep 2026 |
| Contract period › End | 28 Sep 2027 |
| Contract period › Can be extended to | 28 Sep 2029 |
| Can be renewed | Yes |
| Renewal › Description | two options to extend for one year each (1+1+1 year) |
| Value › Value incl. VAT | £8,640,000 |
| Value › Value | £7,200,000 |
| Value › Currency | GBP |
| Above threshold | Yes |
| Signed | 28 Sep 2026 |
| Document › Document 1 › Document type | Contract signed |
| Document › Document 1 › Description | con_26566 Call-Off Contract |
| Document › Document 1 › Link | https://www.find-tender.service.gov.uk/Notice/Attachment/A-25010 |
| Document › Document 2 › Document type | Contract notice |
| Document › Document 2 › Description | Contract details notice on Find a Tender |
| Document › Document 2 › Link | https://www.find-tender.service.gov.uk/Notice/103731-2026 |
| Document › Document 2 › Published | 2 Nov 2026 |
| Agreed Metrics › Agreed Metric 1 › Title | Live support and maintenace |
| Agreed Metrics › Agreed Metric 1 › Description | Timeliness of service issues being resolved and user satisfaction score |
| Agreed Metrics › Agreed Metric 1 › Observations › Contract period › Duration In Months | 12 |
| Agreed Metrics › Agreed Metric 2 › Title | Implementation of the Incentives Scheme |
| Agreed Metrics › Agreed Metric 2 › Description | Incentives Scheme launches on time |
| Agreed Metrics › Agreed Metric 2 › Observations › Contract period › Duration In Months | 12 |
| Agreed Metrics › Agreed Metric 3 › Title | Design and development of the next product in the modernisation of the end-to-end service |
| Agreed Metrics › Agreed Metric 3 › Description | Timeline for completion of deliverables |
| Agreed Metrics › Agreed Metric 3 › Observations › Contract period › Duration In Months | 12 |