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TENDER
Active Services
Custody Detention Officers
Published 20 Jul 2026
20 Jul 2026
Closed 20 Aug 2026
- Primary CPV
-
66162000 *
Custody services
- Location
- 🇬🇧 Leicestershire, Rutland and Northamptonshire, East Midlands
- Value
- No value specified
- Contract
-
3 years Duration
17/05/2027 16/05/2030
- Contract Types
-
66 *Financial & insurance servicesFull CPV Breakdown
- SME suitable
- Not stated
Publisher Address
St Johns, Leicester, LE19 2BX, United Kingdom · UKF2
Contact
Award Criteria
- Technical (60%)
- Cost (30%)
- Social Value (10%)
Related tenders
The Police and Crime Commissioner for Le...
All notices from this publisher Same CPV code
66162000 *
All notices with this CPV code
Reference: CONT0537
The Leicestershire Police and Crime Commissioner (the contracting authority) is procuring a service for the Provision of Custody Detention Officers (CDOs) based within the secure estate of police custody suites. As such it is ancillary to the role the police have of investigating crime.
The contract will commence on 17th May 2027 for a period of 3 years until 16th May 2030 with an option to extend in 12 monthly increments for a maximum of 3 further years (up to 6 years in total, to a maximum end date of 16th May 2033).
The overall management of the Contract to provide custody support is viewed as a partnership between Leicestershire Police and the successful Provider. The services provided will be effective, efficient and meet the needs of the stakeholders and users, with CDO cover in line with agreed staffing levels and the appropriate balance of male and female CDO's for each team.
Management practices will be supportive, innovative and flexible and promote a 'can do' attitude with a strong focus on service delivery and performance improvement.
The force custody suites undertake trauma informed practices and have developed a vulnerability suite at Keyham Lane custody. Colleagues, including CDO's based at this suite, are expected to be at the forefront of training regarding vulnerable people.
Occasionally, detainees are held on behalf of other police forces, the Health & Safety Executive, the Prison Service and HO Immigration Enforcement; these detainees are classed as business as usual and should be cared for in accordance with current custody policy, legislation and guidance.
Full CPV breakdown
- 66162000 — Custody services (primary)
Notice details
- Buyer type
- Local authority
- Competition
- Open competition (any supplier can bid)
- Contract type
- Services
- Procurement method
- Open procedure
- Main category
- Services
- Above threshold
- Yes
- Legal basis
- UKPGA 2023/54
- Notice status
- Active
- Renewal
- Option to extend in 12 monthly increments for a maximum of 3 further years
- Options
- The Contracting Authority reserves the right to award an optional increase in service capacity comprising an additional 4 Custody Detention Officer FTEs, increasing the total staffing requirement from 40.5 FTE to 44.5 FTE. Bidders will be required to submit prices for both the core requirement and the optional increased requirement.
- Submission method
- All Tenders must be submitted through the e-tendering portal In-Tend https://sell2.in-tend.co.uk/blpd/home, for the avoidance of doubt, submissions made by any other method will not be accepted. All tender documentation can be found on the In-Tend Portal and includes: Attachment 1 - CONT0537 - ITT Instructions to Bidders Attachment 2 - CONT0537 - Schedule of Non-Compliance Attachment 3 - CONT0537 - Statement of Requirements Attachment 4 - CONT0537 - Procurement Specific Questionnaire (PSQ) Attachment 5 - CONT0537 - Response to Tender Attachment 6 - CONT0537 - Pricing Schedule Attachment 7 - CONT0537 - DRAFT Contract Attachment 8 - CONT0537 - Anonymised TUPE Data Site Visit If you have any issues with the system at any point before or after you have submitted your tender, you must contact the technical support team at support@in-tend.co.uk or 0845 557 8607.
- Enquiries close
- 3 Aug 2026
- Award decision expected
- 10 Sep 2026
- Language
- EN
- Published
- 20 Jul 2026 14:42
- Deadline
- 20 Aug 2026 10:00
- OCID
- ocds-h6vhtk-06cefd
- Notice ID
- CONT0537
Full notice record
56 detailsEverything the publisher included in this notice, organised by section.
Organisations
| Name | The Police and Crime Commissioner for Leicestershire |
| Address › Street | St Johns |
| Address › Town / city | Leicester |
| Address › Postcode | LE19 2BX |
| Address › Country | GB |
| Address › Country | United Kingdom |
| Address › Region (NUTS) | UKF22 |
| Contact › Email | Procurement@leics.police.uk |
| Role | buyer |
| Classification › Description | Public authority - sub-central government |
Buyer
| Name | The Police and Crime Commissioner for Leicestershire |
Tender
| Title | Custody Detention Officers |
| Status | active |
| Item › CPV › Description | Custody services |
| Item › Delivery › Region (NUTS) | UKF2 |
| Item › Delivery › Country | GB |
| Item › Delivery › Country | United Kingdom |
| Value › Value incl. VAT | £20,000,000 |
| Value › Currency | GBP |
| Procedure type | open |
| Procedure | Open procedure |
| Category | services |
| Above threshold | Yes |
| Submission Terms › Electronic submission | allowed |
| Submission Terms › Languages | en |
| Bidding period › End | 20 Aug 2026 |
| Questions period › End | 3 Aug 2026 |
| Award decision period › End | 10 Sep 2026 |
| Lot › Status | active |
| Lot › Value › Value incl. VAT | £20,000,000 |
| Lot › Value › Currency | GBP |
| Lot › Award criteria › Criterion › Criterion 1 › Type | quality |
| Lot › Award criteria › Criterion › Criterion 1 › Name | Technical |
| Lot › Award criteria › Criterion › Criterion 1 › Weighting › Weight | 60 |
| Lot › Award criteria › Criterion › Criterion 1 › Weighting › Weight type | Percentage exact |
| Lot › Award criteria › Criterion › Criterion 2 › Type | cost |
| Lot › Award criteria › Criterion › Criterion 2 › Name | Cost |
| Lot › Award criteria › Criterion › Criterion 2 › Weighting › Weight | 30 |
| Lot › Award criteria › Criterion › Criterion 2 › Weighting › Weight type | Percentage exact |
| Lot › Award criteria › Criterion › Criterion 3 › Type | quality |
| Lot › Award criteria › Criterion › Criterion 3 › Name | Social Value |
| Lot › Award criteria › Criterion › Criterion 3 › Weighting › Weight | 10 |
| Lot › Award criteria › Criterion › Criterion 3 › Weighting › Weight type | Percentage exact |
| Lot › Contract period › Start | 17 May 2027 |
| Lot › Contract period › End | 16 May 2030 |
| Lot › Contract period › Can be extended to | 16 May 2033 |
| Lot › Can be renewed | Yes |
| Lot › Renewal › Description | Option to extend in 12 monthly increments for a maximum of 3 further years |
| Lot › Has options | Yes |
| Lot › Options › Description | The Contracting Authority reserves the right to award an optional increase in service capacity comprising an additional 4 Custody Detention Officer FTEs, increasing the total staffing requirement from 40.5 FTE to 44.5 FTE. Bidders will be required to submit prices for both the core requirement and the optional increased requirement. |
| Document › Document 1 › Document type | Conflict of interest |
| Document › Document 1 › Description | Not published |
| Document › Document 2 › Document type | Tender notice |
| Document › Document 2 › Description | Tender notice on Find a Tender |
| Document › Document 2 › Link | https://www.find-tender.service.gov.uk/Notice/068310-2026 |
| Document › Document 2 › Published | 20 Jul 2026 |