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AWARD
Complete
Hornbill
Published 9 Jul 2026
9 Jul 2026
- Primary CPV
-
48517000 *
IT software package
- Location
- 🇬🇧 South West
- Value
- £88,239
- Contract
-
2 years Duration
14/06/2026 13/06/2028
- Contract Types
-
48 *Software packages & information systemsFull CPV Breakdown
- SME suitable
- Not stated
Publisher Address
2 Derriford Park, Derriford Business Park, Plymouth, PL6 5QZ, United Kingdom · UKK
Contact
Award Criteria
Not specified
- Contract Signed (find-tender.service.gov.uk) · Contract Signed
Related tenders
DELT SHARED SERVICES LIMITED
All notices from this publisher Same CPV code
48517000 *
All notices with this CPV code
Reference: CNTR0012072
Supportworks is an enterprise-grade help-desk / ITSM platform that organisations use to manage support requests, IT incidents & changes, assets/configurations, and service delivery.
Awarded to
Full CPV breakdown
- 48517000 — IT software package (primary)
Notice details
- Buyer type
- Local authority
- Competition
- Direct award (no competition)
- Contract type
- Goods
- Winning supplier
- SME
- Procurement method
- Below threshold - without competition
- Main category
- Goods
- Legal basis
- UKPGA 2023/54
- Notice status
- Complete
- Award status
- Active
- Language
- EN
- Published
- 09 Jul 2026 11:48
- OCID
- ocds-h6vhtk-06c754
- Notice ID
- CNTR0012072
Organisations on this notice
Supplier SME
86-90 Paul Street, London, EC2A 4NE, United Kingdom
GB-COH 07244938
Full notice record
52 detailsEverything the publisher included in this notice, organised by section.
Organisations
| Party 1 › Name | DELT SHARED SERVICES LIMITED |
| Party 1 › Address › Street | 2 Derriford Park, Derriford Business Park |
| Party 1 › Address › Town / city | Plymouth |
| Party 1 › Address › Postcode | PL6 5QZ |
| Party 1 › Address › Country | GB |
| Party 1 › Address › Country | United Kingdom |
| Party 1 › Address › Region (NUTS) | UKK41 |
| Party 1 › Contact › Email | andrew.blackmoor@deltservices.co.uk |
| Party 1 › Role | buyer |
| Party 1 › Link | http://www.deltservices.com |
| Party 1 › Classification › Description | Public authority - sub-central government |
| Party 2 › Name | HORNBILL TECHNOLOGIES LIMITED |
| Party 2 › Address › Street | 86-90 Paul Street |
| Party 2 › Address › Town / city | London |
| Party 2 › Address › Postcode | EC2A 4NE |
| Party 2 › Address › Country | GB |
| Party 2 › Address › Country | United Kingdom |
| Party 2 › Address › Region (NUTS) | UKI41 |
| Party 2 › Contact › Email | gcloud@hornbill.com |
| Party 2 › Role | supplier |
| Party 2 › Link | http://www.hornbill.com/ |
| Party 2 › Business size | sme |
| Party 2 › VCSEs | No |
Buyer
| Name | DELT SHARED SERVICES LIMITED |
Tender
| Title | Hornbill |
| Description | Supportworks is an enterprise-grade help-desk / ITSM platform that organisations use to manage support requests, IT incidents & changes, assets/configurations, and service delivery. |
| Status | complete |
| Procedure type | direct |
| Procedure | Below threshold - without competition |
| Lot › Status | complete |
Awards
| Status | active |
| Category | goods |
| Supplier › Name | HORNBILL TECHNOLOGIES LIMITED |
| Item › CPV › Description | IT software package |
| Item › Delivery › Region (NUTS) | UKK |
| Item › Delivery › Country | GB |
| Item › Delivery › Country | United Kingdom |
Contracts
| Title | CNTR0012072 |
| Status | active |
| Contract period › Start | 14 Jun 2026 |
| Contract period › End | 13 Jun 2028 |
| Value › Value incl. VAT | £105,886.22 |
| Value › Value | £88,238.52 |
| Value › Currency | GBP |
| Above threshold | No |
| Signed | 20 May 2026 |
| Document › Document 1 › Document type | Contract signed |
| Document › Document 1 › Link | https://www.find-tender.service.gov.uk/Notice/Attachment/A-18910 |
| Document › Document 2 › Document type | Contract notice |
| Document › Document 2 › Description | Contract details notice on Find a Tender |
| Document › Document 2 › Link | https://www.find-tender.service.gov.uk/Notice/064627-2026 |
| Document › Document 2 › Published | 9 Jul 2026 |