Provision of Claims Handling and Related Services

Description

Provision of claims handling and related services for DfT Operator Limited (DFTO) and subsidiaries. The successful supplier will be responsible for providing a comprehensive and fully managed claims handling service. This will include: • Investigating all EL/PL claims and recoveries against DFTO Group under £100k; • Providing an estimation of liability; • Negotiations to reach settlement; • Settlement of claims and recoveries. This Agreement has been procured and placed by the Buyer, DFTO, and is available for use by DFTO and subsidiaries as listed below: • London North Eastern Railway Limited • Northern Trains Limited • SE Trains Limited • South Western Railway Limited • TransPennine Trains Limited • C2C Railway Limited • Greater Western Railway Ltd • Cross country Rail Ltd • Railway West Coast Ltd • GA Trains Limited • Chiltern Rail Ltd • WM Trains Ltd • Midlands East Trains Ltd • Thameslink Southern Great Northern Ltd

Awarded to