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AWARD Complete Services

Provision of a Choice Based Lettings and Homelessness System

Published 22 Jul 2026

22 Jul 2026

Closed 31 Dec 2025

Southend-on-sea Borough Council

Primary CPV: 48100000 *
Industry specific software package
Location: 🇬🇧 Southend-on-Sea, East of England
Value: £204,654
Contract: 4 years Duration
01/08/2026 31/07/2030
Contract Types: 48 *Software packages & information systems
Full CPV Breakdown
SME suitable: Yes

Publisher Address

Civic Centre, SOUTHEND-ON-SEA, SS26EN, England · UKH31

Contact

Sharon Cohen

sharoncohen@southend.gov.uk

Award Criteria

Not specified

FULL DOCUMENTATION

Related tenders

Southend-on-sea Borough Council

All notices from this publisher

Same CPV code

48100000 *

All notices with this CPV code

Reference: DN788102

CRM system for statutory homelessness applications, housing register applications and a Choice Based Lettings system with additional modules for Rough Sleeper case management, extracting Subject Access Requests and enabling homeless enquiries to be recorded within the system.

Awarded to

CIVICA LIMITED 21 Jul 2026 · £204,654

Full CPV breakdown

48100000 — Industry specific software package (primary)
48600000 — Database and operating software package

Notice details

Competition: Framework or DPS call-off (only suppliers already on the framework)
Contract type: Services
Minimum value: £124,102
Winning supplier: Large company
Procurement method: Call-off from a framework agreement
Main category: Services
Notice status: Complete
Award status: Active
Award date: 21 Jul 2026
Suitable for SMEs: Yes
Suitable for VCSEs: No
Language: EN
Published: 22 Jul 2026 15:05
Deadline: 31 Dec 2025 15:00
OCID: ocds-b5fd17-b64812b9-e8ea-4140-8ec7-713678cf68e1
Notice ID: DN788102

Organisations on this notice

CIVICA LIMITED

Supplier Large

Unit N SL8 5AS GB

GB-COH 01628868

Full notice record

46 details

Everything the publisher included in this notice, organised by section.

Tender

Title	Provision of a Choice Based Lettings and Homelessness System
Description	CRM system for statutory homelessness applications, housing register applications and a Choice Based Lettings system with additional modules for Rough Sleeper case management, extracting Subject Access Requests and enabling homeless enquiries to be recorded within the system.
Status	complete
CPV › Description	Industry specific software package
CPV › Description	Database and operating software package
Item › Delivery › Postcode	SS2 6ER
Minimum value › Value	£124,102
Minimum value › Currency	GBP
Value › Value	£204,654
Value › Currency	GBP
Procedure type	selective
Procedure	Call-off from a framework agreement
Bidding period › End	31 Dec 2025
Contract period › Start	1 Aug 2026
Contract period › End	31 Jul 2030
Suitable for › SMEs	Yes
Suitable for › VCSEs	No
Category	services

Organisations

Party 1 › Name	Southend-on-sea Borough Council
Party 1 › Identifier › Legal Name	Southend-on-sea Borough Council
Party 1 › Address › Street	Civic Centre
Party 1 › Address › Town / city	SOUTHEND-ON-SEA
Party 1 › Address › Postcode	SS26EN
Party 1 › Address › Country	England
Party 1 › Contact › Name	Sharon Cohen
Party 1 › Contact › Email	sharoncohen@southend.gov.uk
Party 1 › Role	buyer
Party 2 › Name	CIVICA LIMITED
Party 2 › Identifier › Legal Name	CIVICA LIMITED
Party 2 › Address › Street	Unit N SL8 5AS GB
Party 2 › Business size	large
Party 2 › VCSEs	No
Party 2 › Role	supplier

Buyer

Name	Southend-on-sea Borough Council

Awards

Status	active
Date	21 Jul 2026
Published	22 Jul 2026
Value › Value	£204,654
Value › Currency	GBP
Supplier › Name	CIVICA LIMITED
Contract period › Start	1 Aug 2026
Contract period › End	31 Jul 2030
Document › Document type	Award notice
Document › Description	Awarded contract notice on Contracts Finder
Document › Link	https://www.contractsfinder.service.gov.uk/Notice/ef1cc3d3-8671-45fd-b...
Document › Published	22 Jul 2026

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