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TSM survey

Published 29 Jun 2026
29 Jun 2026


Reference: ocds-h6vhtk-06bec5
To undertake an independent resident survey to collect Tenant Satisfaction Measures (TSM) and help them meet regulatory requirements. The survey should provide DAMHA with insight into the how satisfied residents are with their homes and the services provided by their landlord. For more information about this opportunity, please visit the eSourcing portal at: https://www.delta-esourcing.com/tenders/UK-UK-Chester-le-Street:-Research-consultancy-services./E82JUKW9ME To respond to this opportunity, please click here: https://www.delta-esourcing.com/respond/E82JUKW9ME

Full CPV breakdown

  • 73210000 — Research consultancy services (primary)

Notice details

Buyer type
Local authority
Competition
Direct award (no competition)
Contract type
Services
Winning supplier
SME
Procurement method
Below threshold - without competition
Main category
Services
Legal basis
UKPGA 2023/54
Notice status
Complete
Award status
Active
Language
EN
Published
29 Jun 2026 10:01
OCID
ocds-h6vhtk-06bec5
Notice ID
ocds-h6vhtk-06bec5

Organisations on this notice

35 Mount Pleasant, Bishops Tawton, Barnstaple, EX32 0AQ, United Kingdom
Hannah Kew
01273 049344
GB-PPON PVRC-2417-GNHG

Everything the publisher included in this notice, organised by section.

Organisations

Party 1 › Name Durham Aged Mineworkers' Homes Association
Party 1 › Address › Street PO Box 31, 168 Front Street
Party 1 › Address › Town / city Chester-le-Street
Party 1 › Address › Postcode DH3 3YH
Party 1 › Address › Country GB
Party 1 › Address › Country United Kingdom
Party 1 › Address › Region (NUTS) UKC14
Party 1 › Contact › Name Ian Kirkby
Party 1 › Contact › Email ikirkby@damha.org.uk
Party 1 › Contact › Telephone 0191 388 1111
Party 1 › Role buyer
Party 1 › Classification › Description Public authority - sub-central government
Party 2 › Name Acuity Research & Practice Ltd
Party 2 › Address › Street 35 Mount Pleasant, Bishops Tawton
Party 2 › Address › Town / city Barnstaple
Party 2 › Address › Postcode EX32 0AQ
Party 2 › Address › Country GB
Party 2 › Address › Country United Kingdom
Party 2 › Address › Region (NUTS) UKK43
Party 2 › Contact › Name Hannah Kew
Party 2 › Contact › Email hannah.kew@arap.co.uk
Party 2 › Contact › Telephone 01273 049344
Party 2 › Role supplier
Party 2 › Business size sme
Party 2 › VCSEs No

Buyer

Name Durham Aged Mineworkers' Homes Association

Tender

Title TSM survey
Description To undertake an independent resident survey to collect Tenant Satisfaction Measures (TSM) and help them meet regulatory requirements. The survey should provide DAMHA with insight into the how satisfied residents are with their homes and the services provided by their landlord. For more information about this opportunity, please visit the eSourcing portal at: https://www.delta-esourcing.com/tenders/UK-UK-Chester-le-Street:-Research-consultancy-services./E82JUKW9ME To respond to this opportunity, please click here: https://www.delta-esourcing.com/respond/E82JUKW9ME
Status complete
Procedure type direct
Procedure Below threshold - without competition
Lot › Status complete

Awards

Status active
Category services
Supplier › Name Acuity Research & Practice Ltd
Item › CPV › Description Research consultancy services
Item › Delivery › Region (NUTS) UKC
Item › Delivery › Country GB
Item › Delivery › Country United Kingdom

Contracts

Status active
Contract period › Start 14 Aug 2026
Contract period › End 13 Aug 2031
Value › Value incl. VAT £75,951.12
Value › Value £63,292.60
Value › Currency GBP
Above threshold No
Signed 26 Jun 2026
Document › Document type Contract notice
Document › Description Contract details notice on Find a Tender
Document › Link https://www.find-tender.service.gov.uk/Notice/060607-2026
Document › Published 29 Jun 2026
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