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AWARD
Complete
TSM survey
Published 9 Jun 2026
9 Jun 2026
- Primary CPV
-
73210000 *
Research consultancy services
- Location
- 🇬🇧 North East
- Value
- £63,293
- Contract
-
5 years Duration
14/08/2026 13/08/2031
- Contract Types
-
73 *Research & development servicesFull CPV Breakdown
- SME suitable
- Not stated
Publisher Address
The Grove, 168 Front Street, Chester-le-Street, DH3 3YH, United Kingdom · UKC
Contact
Award Criteria
Not specified
Related tenders
Durham Aged Mineworkers' Homes Associati...
All notices from this publisher Same CPV code
73210000 *
All notices with this CPV code
Reference: ocds-h6vhtk-06b07b
To undertake an independent resident survey to collect Tenant Satisfaction Measures (TSM) and help DAMHA meet regulatory requirements. The survey will provide DAMHA with insight into the how satisfied residents are with their homes and the services provided by their landlord.
Full CPV breakdown
- 73210000 — Research consultancy services (primary)
Notice details
- Buyer type
- Local authority
- Competition
- Direct award (no competition)
- Contract type
- Services
- Winning supplier
- SME
- Procurement method
- Below threshold - without competition
- Main category
- Services
- Above threshold
- No
- Legal basis
- UKPGA 2023/54
- Notice status
- Complete
- Award status
- Active
- Award date
- 9 Jun 2026
- Language
- EN
- Published
- 09 Jun 2026 09:54
- OCID
- ocds-h6vhtk-06b07b
- Notice ID
- ocds-h6vhtk-06b07b
Organisations on this notice
Supplier SME
35 Mount Pleasant, Bishop's Tawton, Barnstaple, EX32 0AQ, United Kingdom
Hannah Kew
01273 0499344
GB-PPON PVRC-2417-GNHG
Key dates
- Future Signature Date
- 1 Jul 2026 · Scheduled
Full notice record
54 detailsEverything the publisher included in this notice, organised by section.
Organisations
| Party 1 › Name | Durham Aged Mineworkers' Homes Association |
| Party 1 › Address › Street | The Grove, 168 Front Street |
| Party 1 › Address › Town / city | Chester-le-Street |
| Party 1 › Address › Postcode | DH3 3YH |
| Party 1 › Address › Country | GB |
| Party 1 › Address › Country | United Kingdom |
| Party 1 › Address › Region (NUTS) | UKC14 |
| Party 1 › Contact › Name | Ian Kirkby |
| Party 1 › Contact › Email | ikirkby@damha.org.uk |
| Party 1 › Contact › Telephone | 0191 388 1111 |
| Party 1 › Role | buyer |
| Party 1 › Classification › Description | Public authority - sub-central government |
| Party 2 › Name | Acuity Research & Practice Ltd |
| Party 2 › Address › Street | 35 Mount Pleasant, Bishop's Tawton |
| Party 2 › Address › Town / city | Barnstaple |
| Party 2 › Address › Postcode | EX32 0AQ |
| Party 2 › Address › Country | GB |
| Party 2 › Address › Country | United Kingdom |
| Party 2 › Address › Region (NUTS) | UKK43 |
| Party 2 › Contact › Name | Hannah Kew |
| Party 2 › Contact › Email | hannah.kew@arap.co.uk |
| Party 2 › Contact › Telephone | 01273 0499344 |
| Party 2 › Role | supplier |
| Party 2 › Business size | sme |
| Party 2 › VCSEs | No |
Buyer
| Name | Durham Aged Mineworkers' Homes Association |
Tender
| Title | TSM survey |
| Description | To undertake an independent resident survey to collect Tenant Satisfaction Measures (TSM) and help DAMHA meet regulatory requirements. The survey will provide DAMHA with insight into the how satisfied residents are with their homes and the services provided by their landlord. |
| Status | complete |
| Procedure type | direct |
| Procedure | Below threshold - without competition |
| Lot › Status | complete |
Awards
| Title | TSM survey |
| Status | active |
| Date | 9 Jun 2026 |
| Value › Value incl. VAT | £75,951.12 |
| Value › Value | £63,292.60 |
| Value › Currency | GBP |
| Category | services |
| Above threshold | No |
| Supplier › Name | Acuity Research & Practice Ltd |
| Item › CPV › Description | Research consultancy services |
| Item › Delivery › Region (NUTS) | UKC |
| Item › Delivery › Country | GB |
| Item › Delivery › Country | United Kingdom |
| Contract period › Start | 14 Aug 2026 |
| Contract period › End | 13 Aug 2031 |
| Document › Document type | Award notice |
| Document › Description | Contract award notice on Find a Tender |
| Document › Link | https://www.find-tender.service.gov.uk/Notice/054093-2026 |
| Document › Published | 9 Jun 2026 |
| Milestone › Type | Future signature date |
| Milestone › Due | 1 Jul 2026 |
| Milestone › Status | scheduled |