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AWARD
Complete Services
Application Managed Support Service
Published 29 May 2026
29 May 2026
- Primary CPV
-
72000000 *
IT services: consulting, software development, Internet and support
- Location
- 🇬🇧 Sunderland, North East
- Value
- £426,464
- Contract
- Not specified
- Contract Types
-
72 *IT services: consulting, software & supp...Full CPV Breakdown
- SME suitable
- Not stated
Publisher Address
City Hall, Plater Way,, Sunderland, SR13AA, United Kingdom · UKC23
Contact
Virginia Ainsley
Award Criteria
- Price
Related tenders
Sunderland City Council
All notices from this publisher Same CPV code
72000000 *
All notices with this CPV code
Reference: ocds-h6vhtk-06a8d3
Please note this contract has already been awarded and is being published for transparency purposes only.
Sunderland City Council has awarded a contract for the provision of an Application Managed Support Service.
Awarded to
Full CPV breakdown
- 72000000 — IT services: consulting, software development, Internet and support (primary)
Notice details
- Buyer type
- Local authority · General public services
- Competition
- Direct award (no competition)
- Contract type
- Services
- Bids received
- 1
- Winning supplier
- Large company
- Procurement method
- Award procedure without prior publication of a call for competition
- Main category
- Services
- Legal basis
- CELEX 32014L0024
- Notice status
- Complete
- Award status
- Active
- Covered by GPA
- Yes
- Language
- EN
- Published
- 29 May 2026 12:45
- OCID
- ocds-h6vhtk-06a8d3
- Notice ID
- ocds-h6vhtk-06a8d3
Competition
1
Bids received
Organisations on this notice
Supplier Large
1700 South Pavilion Center Drive, Suite 330, Las Vegas, Nevada, 89135, United States
FAO Glenda Malone, The Council of the City of Sunderland
Review Body
City Hall, Plater Way, Sunderland, SR1 3AA, United Kingdom
Lots (1)
Lot 1
Sunderland City Council has awarded a contract for the provision of an Application Managed Support Service.
The contract will be for a period of 19 months, with the option to extend by a further 12 months.
The above contract was awarded via the Government Commercial Agency (GCA) G-Cloud 14 Framework (RM1557.14).
· Cancelled
Full notice record
55 detailsEverything the publisher included in this notice, organised by section.
Tender
| Title | Application Managed Support Service |
| Status | complete |
| CPV › Description | IT services: consulting, software development, Internet and support |
| Category | services |
| Description | Please note this contract has already been awarded and is being published for transparency purposes only. Sunderland City Council has awarded a contract for the provision of an Application Managed Support Service. |
| Lot › Description | Sunderland City Council has awarded a contract for the provision of an Application Managed Support Service. The contract will be for a period of 19 months, with the option to extend by a further 12 months. The above contract was awarded via the Government Commercial Agency (GCA) G-Cloud 14 Framework (RM1557.14). |
| Lot › Award criteria › Criterion › Type | price |
| Lot › Has options | No |
| Lot › Status | cancelled |
| Item › Delivery › Region (NUTS) | UKC23 |
| Procedure type | limited |
| Procedure | Award procedure without prior publication of a call for competition |
| Covered by | GPA |
| Procurement Method Rationale Classifications › Description | The procurement falls outside the scope of application of the directive |
| Reason for this procedure | The above contract was awarded via the Government Commercial Agency (GCA) G-Cloud 14 Framework (RM1557.14). The above GCA Framework was awarded via The Public Contracts Regulations 2015. |
Awards
| Status | active |
| Supplier › Name | Rimini Street, Inc. |
Organisations
| Party 1 › Name | Sunderland City Council |
| Party 1 › Identifier › Legal Name | Sunderland City Council |
| Party 1 › Identifier › No Identifier Rationale | Not on any register |
| Party 1 › Address › Street | City Hall, Plater Way, |
| Party 1 › Address › Town / city | Sunderland |
| Party 1 › Address › Region (NUTS) | UKC23 |
| Party 1 › Address › Postcode | SR13AA |
| Party 1 › Address › Country | United Kingdom |
| Party 1 › Contact › Name | Virginia Ainsley |
| Party 1 › Contact › Email | virginia.ainsley@sunderland.gov.uk |
| Party 1 › Role | buyer |
| Party 1 › Link | http://www.sunderland.gov.uk |
| Party 1 › Classification › Classification 1 › Description | Regional or local authority |
| Party 1 › Classification › Classification 2 › Description | General public services |
| Party 2 › Name | Rimini Street, Inc. |
| Party 2 › Identifier › Legal Name | Rimini Street, Inc. |
| Party 2 › Identifier › No Identifier Rationale | Not on any register |
| Party 2 › Address › Street | 1700 South Pavilion Center Drive, Suite 330 |
| Party 2 › Address › Town / city | Las Vegas, Nevada |
| Party 2 › Address › Region (NUTS) | US |
| Party 2 › Address › Postcode | 89135 |
| Party 2 › Address › Country | United States |
| Party 2 › Role | supplier |
| Party 2 › Business size | large |
| Party 3 › Name | FAO Glenda Malone, The Council of the City of Sunderland |
| Party 3 › Identifier › Legal Name | FAO Glenda Malone, The Council of the City of Sunderland |
| Party 3 › Address › Street | City Hall, Plater Way |
| Party 3 › Address › Town / city | Sunderland |
| Party 3 › Address › Postcode | SR1 3AA |
| Party 3 › Address › Country | United Kingdom |
| Party 3 › Contact › Email | corporate.procurement@sunderland.gov.uk |
| Party 3 › Role | Review body |
| Party 3 › Link | http://www.sunderland.gov.uk |
Buyer
| Name | Sunderland City Council |
Contracts
| Status | active |
| Value › Value | £426,464.05 |
| Value › Currency | GBP |
| Signed | 29 May 2026 |