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AWARD
Complete Services
Digital Counselling Service for Young People
Published 11 May 2026
11 May 2026
- Primary CPV
-
85100000 *
Health services
- Location
- 🇬🇧 Dudley, West Midlands
- Value
- £300,512
- Contract
- Not specified
- Contract Types
-
85 *Health & social work servicesFull CPV Breakdown
- SME suitable
- Not stated
Publisher Address
Civic Centre, St Peter's Square, Wolverhampton, WV11SH, United Kingdom · UKG36
Contact
Award Criteria
- The existing provider is satisfying the original contract and will likely satisfy the proposed contract to a sufficient standard
Related tenders
BLACK COUNTRY HEALTHCARE NHS FOUNDATION...
All notices from this publisher Same CPV code
85100000 *
All notices with this CPV code
Reference: ocds-h6vhtk-06963e
Digital counselling service provision to improve young people's wellbeing and prevent mental health problems in young people, by providing a safe online counselling and support service.
Increase early detection of mental health problems so they can be addressed promptly, preventing problems from getting worse and requiring a more specialist response.
• Live chat function for a young person to converse with a qualified counsellor.
• Messaging function for the young person to contact the service, these are monitored and managed by counsellors, emotional wellbeing practitioners and media workers.
• Static and live topic-focused forums; forums encourage the development of a peer- supported community online.
• Access to quality, clinically safe, online resources for mental health specific topics to more general subjects such as holidays, family, and relationships.
• Crisis information, and self-help resources.
Awarded to
Full CPV breakdown
- 85100000 — Health services (primary)
Notice details
- Buyer type
- Other public body · Health
- Competition
- Direct award (no competition)
- Contract type
- Services
- Bids received
- 1
- Winning supplier
- SME
- Procurement method
- Award procedure without prior publication of a call for competition
- Main category
- Services
- Legal basis
- CELEX 32014L0024
- Notice status
- Complete
- Award status
- Active
- Options
- Option to extend for 6 months.
- Language
- EN
- Published
- 11 May 2026 17:55
- OCID
- ocds-h6vhtk-06963e
- Notice ID
- ocds-h6vhtk-06963e
Competition
1
Bids received
Organisations on this notice
Supplier SME
London, United Kingdom
GB-COH 04154208
Black Country Healthcare NHS Foundation Trust
Review Body
Wolverhampton, United Kingdom
Lots (1)
Lot 1
This is an intention to award a contract to an existing provider following Direct Award Process C.
Approx lifetime value of the contract is £300,511.79 (6 months with the option to extend for a further 6 months).
Digital counselling service provision to improve young people's wellbeing and prevent mental health problem...
· Cancelled
Full notice record
55 detailsEverything the publisher included in this notice, organised by section.
Tender
| Title | Digital Counselling Service for Young People |
| Status | complete |
| CPV › Description | Health services |
| Category | services |
| Lot › Award criteria › Criterion › Criterion 1 › Name | The existing provider is satisfying the original contract and will likely satisfy the proposed contract to a sufficient standard |
| Lot › Award criteria › Criterion › Criterion 1 › Type | quality |
| Lot › Award criteria › Criterion › Criterion 1 › Description | 100 |
| Lot › Award criteria › Criterion › Criterion 2 › Name | The existing provider is satisfying the original contract and will likely satisfy the proposed contract to a sufficient standard |
| Lot › Award criteria › Criterion › Criterion 2 › Type | cost |
| Lot › Award criteria › Criterion › Criterion 2 › Description | 100 |
| Lot › Has options | Yes |
| Lot › Options › Description | Option to extend for 6 months. |
| Lot › Status | cancelled |
| Item › Delivery › Delivery 1 › Region (NUTS) | UKG36 |
| Item › Delivery › Delivery 2 › Region (NUTS) | UKG37 |
| Item › Delivery › Delivery 3 › Region (NUTS) | UKG38 |
| Item › Delivery › Delivery 4 › Region (NUTS) | UKG39 |
| Procedure type | limited |
| Procedure | Award procedure without prior publication of a call for competition |
| Procurement Method Rationale Classifications › Description | The procurement falls outside the scope of application of the directive |
| Reason for this procedure | This is a Provider Selection Regime (PSR) intention to award notice. The awarding of this contract is subject to the Health Care Services (Provider Selection Regime) Regulations 2023. For the avoidance of doubt, the provisions of the Public Contracts Regulations 2015 do not apply to this award. The publication of this notice marks the start of the standstill period. Representations by providers must be made by midnight 21st May 2026. This contract has not yet formally been awarded; this notice serves as an intention to award under the PSR. |
Awards
| Title | Digital Counselling Service for young people |
| Status | active |
| Supplier › Name | Kooth Digital Health Limited |
Organisations
| Party 1 › Name | BLACK COUNTRY HEALTHCARE NHS FOUNDATION TRUST |
| Party 1 › Identifier › Legal Name | BLACK COUNTRY HEALTHCARE NHS FOUNDATION TRUST |
| Party 1 › Identifier › No Identifier Rationale | Not on any register |
| Party 1 › Address › Street | Civic Centre, St Peter's Square |
| Party 1 › Address › Town / city | Wolverhampton |
| Party 1 › Address › Region (NUTS) | UKG39 |
| Party 1 › Address › Postcode | WV11SH |
| Party 1 › Address › Country | United Kingdom |
| Party 1 › Contact › Email | bchft.contractinfo@nhs.net |
| Party 1 › Role | buyer |
| Party 1 › Link | https://www.blackcountryhealthcare.nhs.uk/ |
| Party 1 › Classification › Classification 1 › Description | Body governed by public law |
| Party 1 › Classification › Classification 2 › Description | Health |
| Party 2 › Name | Kooth Digital Health Limited |
| Party 2 › Identifier › Legal Name | Kooth Digital Health Limited |
| Party 2 › Address › Town / city | London |
| Party 2 › Address › Region (NUTS) | UKI |
| Party 2 › Address › Country | United Kingdom |
| Party 2 › Role | supplier |
| Party 2 › Business size | sme |
| Party 3 › Name | Black Country Healthcare NHS Foundation Trust |
| Party 3 › Identifier › Legal Name | Black Country Healthcare NHS Foundation Trust |
| Party 3 › Address › Town / city | Wolverhampton |
| Party 3 › Address › Country | United Kingdom |
| Party 3 › Role | Review body |
Buyer
| Name | BLACK COUNTRY HEALTHCARE NHS FOUNDATION TRUST |
Contracts
| Title | Digital Counselling Service for young people |
| Status | active |
| Value › Value | £300,511.79 |
| Value › Currency | GBP |
| Signed | 1 Apr 2026 |