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Customer Portal Contract 2026

Published 25 Jun 2026

25 Jun 2026

Closed 13 Apr 2026

West Kent Housing Association

Primary CPV: 48000000 *
Software package and information systems
Location: 🇬🇧 South East
Value: £187,850
Contract: 3 years Duration
25/06/2026 24/06/2029
Contract Types: 48 *Software packages & information systems
Full CPV Breakdown
SME suitable: Yes

Publisher Address

101 London Road, SEVENOAKS, TN131AX, England · South East

Contact

tenders@wkha.org.uk

Award Criteria

Not specified

FULL DOCUMENTATION

Related tenders

West Kent Housing Association

All notices from this publisher

Same CPV code

48000000 *

All notices with this CPV code

Reference: West Kent Housing Association - Customer Portal

*This is for information only, as the contract has been awarded*. West Kent Housing Association is seeking a Supply Partner for the provision of a proven and secure Customer Portal, with recent experience of interoperating with Civica Cx Housing Management System (HMS) at other Housing Associations, to include the following functionality: Rent information, Rest Statements, Make Payment, Request / Raise a Repair, Track a Repair, Update household information, view tenancy documents and raising requests. The contract will be for an initial 3-year term, with the option to extend for a further year. We intend to award the contract via the Crown Commercial Services G-Cloud Framework 14, to enable us to select the Supply Partner who best meets our requirements.

Awarded to

PLENTIFIC LTD 5 Jun 2026 · £187,850

Full CPV breakdown

48000000 — Software package and information systems (primary)

Notice details

Competition: Framework or DPS call-off (only suppliers already on the framework)
Contract type: Services
Winning supplier: SME
Procurement method: Call-off from a framework agreement
Main category: Services
Notice status: Complete
Award status: Active
Award date: 5 Jun 2026
Suitable for SMEs: Yes
Suitable for VCSEs: No
Language: EN
Published: 25 Jun 2026 09:04
Deadline: 13 Apr 2026 16:00
OCID: ocds-b5fd17-666ca712-5dcf-4401-8644-f33bc615e13f
Notice ID: West Kent Housing Association - Customer Portal

Organisations on this notice

Plentific Ltd.

Supplier SME

Third Floor, Yarnwicke 119-121 Cannon Street London, EC4N 5AT United Kingdom

GB-COH 08275972

Full notice record

41 details

Everything the publisher included in this notice, organised by section.

Tender

Title	Customer Portal Contract 2026
Status	complete
CPV › Description	Software package and information systems
Item › Delivery › Postcode	TN13 1AX
Value › Value	£187,850
Value › Currency	GBP
Procedure type	selective
Procedure	Call-off from a framework agreement
Bidding period › End	13 Apr 2026
Contract period › Start	25 Jun 2026
Contract period › End	24 Jun 2029
Suitable for › SMEs	Yes
Suitable for › VCSEs	No
Category	services

Organisations

Party 1 › Name	WEST KENT HOUSING ASSOCIATION
Party 1 › Identifier › Legal Name	WEST KENT HOUSING ASSOCIATION
Party 1 › Address › Street	101 London Road
Party 1 › Address › Town / city	SEVENOAKS
Party 1 › Address › Postcode	TN131AX
Party 1 › Address › Country	England
Party 1 › Contact › Email	tenders@wkha.org.uk
Party 1 › Role	buyer
Party 2 › Name	Plentific Ltd.
Party 2 › Identifier › Legal Name	Plentific Ltd.
Party 2 › Address › Street	Third Floor, Yarnwicke 119-121 Cannon Street London, EC4N 5AT United Kingdom
Party 2 › Business size	sme
Party 2 › VCSEs	No
Party 2 › Role	supplier

Buyer

Name	WEST KENT HOUSING ASSOCIATION

Awards

Status	active
Date	5 Jun 2026
Published	25 Jun 2026
Value › Value	£187,850
Value › Currency	GBP
Supplier › Name	Plentific Ltd.
Contract period › Start	25 Jun 2026
Contract period › End	24 Jun 2029
Document › Document type	Award notice
Document › Description	Awarded contract notice on Contracts Finder
Document › Link	https://www.contractsfinder.service.gov.uk/Notice/f7c596fa-4f57-4097-a...
Document › Published	25 Jun 2026

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