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AWARD Complete Services

ITSM Renewal and Expansion

Published 22 Jun 2026
22 Jun 2026
Closed 1 Feb 2026

Primary CPV
48000000 *
Software package and information systems
Location
🇬🇧 Birmingham, West Midlands
Value
£236,613
Contract
3 years Duration
02/02/2026 01/02/2029
Contract Types
48 *Software packages & information systems
Full CPV Breakdown
SME suitable
Yes

Publisher Address

GREEN SQUARE ACCORD, Birmingham, B1 2JB, England · UKG31

Contact

Award Criteria

Not specified

Reference: 222026
A cloud-based IT Service Management (ITSM) solution with integrated service desk functionality, aligned to established ITSM policies and processes through an intuitive, no-code interface. The solution incorporates flexible, ITIL aligned processes and a CMDB with out of the box automation, supported by an experienced in-house ITSM team.

Full CPV breakdown

  • 48000000 — Software package and information systems (primary)

Notice details

Competition
Framework or DPS call-off (only suppliers already on the framework)
Contract type
Services
Winning supplier
Large company
Procurement method
Call-off from a framework agreement
Main category
Services
Notice status
Complete
Award status
Active
Award date
13 Jun 2026
Suitable for SMEs
Yes
Suitable for VCSEs
No
Language
EN
Published
22 Jun 2026 09:32
Deadline
01 Feb 2026 12:00
OCID
ocds-b5fd17-282c41c0-fa22-4938-a1d3-4b3c87c57d72
Notice ID
222026

Organisations on this notice

Supplier Large
Halo House, Gipping Way, Stowmarket, Suffolk, IP14 1GJ
GB-COH SC216980

Everything the publisher included in this notice, organised by section.

Tender

Title ITSM Renewal and Expansion
Description A cloud-based IT Service Management (ITSM) solution with integrated service desk functionality, aligned to established ITSM policies and processes through an intuitive, no-code interface. The solution incorporates flexible, ITIL aligned processes and a CMDB with out of the box automation, supported by an experienced in-house ITSM team.
Status complete
CPV › Description Software package and information systems
Item › Delivery › Region (NUTS) England
Item › Delivery › Country United Kingdom
Value › Value £236,613
Value › Currency GBP
Procedure type selective
Procedure Call-off from a framework agreement
Bidding period › End 1 Feb 2026
Contract period › Start 2 Feb 2026
Contract period › End 1 Feb 2029
Suitable for › SMEs Yes
Suitable for › VCSEs No
Category services

Organisations

Party 1 › Name GREENSQUAREACCORD LIMITED
Party 1 › Identifier › Legal Name GREENSQUAREACCORD LIMITED
Party 1 › Address › Street GREEN SQUARE ACCORD
Party 1 › Address › Town / city Birmingham
Party 1 › Address › Postcode B1 2JB
Party 1 › Address › Country England
Party 1 › Contact › Email procurement@greensquareaccord.co.uk
Party 1 › Role buyer
Party 2 › Name Halo Service Solutions
Party 2 › Identifier › Legal Name Halo Service Solutions
Party 2 › Address › Street Halo House, Gipping Way, Stowmarket, Suffolk, IP14 1GJ
Party 2 › Business size large
Party 2 › VCSEs No
Party 2 › Role supplier

Buyer

Name GREENSQUAREACCORD LIMITED

Awards

Status active
Date 13 Jun 2026
Published 22 Jun 2026
Value › Value £236,613
Value › Currency GBP
Supplier › Name Halo Service Solutions
Contract period › Start 2 Feb 2026
Contract period › End 1 Feb 2029
Document › Document type Award notice
Document › Description Awarded contract notice on Contracts Finder
Document › Link https://www.contractsfinder.service.gov.uk/Notice/3b46da56-6202-4dd4-a...
Document › Published 22 Jun 2026
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