Customer Research and Engagement

Buyer: NORTHUMBRIAN WATER LIMITED

Deadline

Not available — this notice may describe a possible future opportunity.

Region

Not specified

Value

£1,000,000

Type

Award,contract

SME fit

—

Duration

—

Description

NWL are looking for a supplier who can provide customer research and engagement and supporting consultancy services. In main this is to support Price Review 2029 (PR29). The plan will cover the services we will provide from 2030. The contract term will be four years, starting on the 1 April 2026.

Awarded to

Qa Research £1,000,000 EXPLAIN MARKET RESEARCH LIMITED £1,000,000 BMG RESEARCH LTD £1,000,000 ACCENT MARKETING AND RESEARCH LIMITED £1,000,000 IMPACT RESEARCH LTD £1,000,000 I C S CONSULTING LIMITED £1,000,000

Quick actions

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Key details

CPV category: —
Procurement method: Competitive flexible procedure
Published: 17 Mar 2026 17:02
VCSE suitable: —

Reference

OCID: ocds-h6vhtk-05e2a8
Notice ID: NW3023
In our database since: 17 Aug 2026