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AWARD
Complete Services
ChatHealth Software
Published 13 Mar 2026
13 Mar 2026
- Primary CPV
-
85140000 *
Miscellaneous health services
- Location
- 🇬🇧 East of England
- Value
- £25,156
- Contract
- Not specified
- Contract Types
-
85 *Health & social work servicesFull CPV Breakdown
- SME suitable
- Not stated
Publisher Address
Unit 7/8, Meadow Park, St. Ives, Cambridgeshire, PE274LG, United Kingdom · UKH
Contact
Victoria Richardson
Award Criteria
- Price
Related tenders
CAMBRIDGESHIRE COMMUNITY SERVICES NHS TR...
All notices from this publisher Same CPV code
85140000 *
All notices with this CPV code
Reference: ocds-h6vhtk-066938
ChatHealth is a secure messaging service which allows end service users to use their
smartphones and mobile devices to have two-way conversations with clinical teams. Using
ChatHealth helps clinical teams to provide timely and convenient access to confidential health
advice.
Awarded to
Full CPV breakdown
- 85140000 — Miscellaneous health services (primary)
Notice details
- Buyer type
- Local authority · Health
- Competition
- Direct award (no competition)
- Contract type
- Services
- Bids received
- 1
- Winning supplier
- Large company
- Procurement method
- Award procedure without prior publication of a call for competition
- Main category
- Services
- Legal basis
- CELEX 32014L0024
- Notice status
- Complete
- Award status
- Active
- Options
- This Agreement shall commence on the Commencement Date and, unless terminated earlier in accordance with clause 18, shall continue for an initial period of two (2) years (the "Initial Term"). The Agreement shall automatically be renewed for a period of 12 months from the Initial Term
- Covered by GPA
- Yes
- Language
- EN
- Published
- 13 Mar 2026 09:35
- OCID
- ocds-h6vhtk-066938
- Notice ID
- ocds-h6vhtk-066938
Competition
1
Bids received
Organisations on this notice
Supplier Large
Leicestershire, United Kingdom
Cambridgeshire Community Services
Review Body
Unit 7/8, Meadow Park, St. Ives, Cambridgeshire, PE27 4LG, United Kingdom
Lots (1)
Lot 1
Key patient benefits include:
• Improved choice for service users about how to access healthcare.
• Overcomes stigma - contacts often begin anonymously.
• Easier access for vulnerable groups - e.g., improved uptake from adolescent males
compared with face-to-face clinics.
Value for money:
• Earlier contact, due t...
· Cancelled
Full notice record
54 detailsEverything the publisher included in this notice, organised by section.
Tender
| Title | ChatHealth Software |
| Status | complete |
| CPV › Description | Miscellaneous health services |
| Category | services |
| Description | ChatHealth is a secure messaging service which allows end service users to use their smartphones and mobile devices to have two-way conversations with clinical teams. Using ChatHealth helps clinical teams to provide timely and convenient access to confidential health advice. |
| Lot › Award criteria › Criterion › Type | price |
| Lot › Has options | Yes |
| Lot › Options › Description | This Agreement shall commence on the Commencement Date and, unless terminated earlier in accordance with clause 18, shall continue for an initial period of two (2) years (the "Initial Term"). The Agreement shall automatically be renewed for a period of 12 months from the Initial Term |
| Lot › Status | cancelled |
| Item › CPV › Description | Miscellaneous health services |
| Item › Delivery › Region (NUTS) | UKH |
| Procedure type | limited |
| Procedure | Award procedure without prior publication of a call for competition |
| Covered by | GPA |
| Procurement Method Rationale Classifications › Description | The procurement falls outside the scope of application of the directive |
| Reason for this procedure | This is a Provider Selection Regime (PSR) intention to award notice. The awarding of this contract is subject to the Health Care Services (Provider Selection Regime) Regulations 2023. For the avoidance of doubt, the provisions of the Public Contracts Regulations 2015 do not apply to this award. The standstill period begins on the day after the publication of this notice. Representations by providers must be made to the relevant authority by 25/03/26 . This contract has not yet formally been awarded; this notice serves as an intention to award under the PSR'. |
Awards
| Status | active |
| Supplier › Name | Leicestershire Partnership NHS Trust (LPT) |
Organisations
| Party 1 › Name | CAMBRIDGESHIRE COMMUNITY SERVICES NHS TRUST |
| Party 1 › Identifier › Legal Name | CAMBRIDGESHIRE COMMUNITY SERVICES NHS TRUST |
| Party 1 › Identifier › No Identifier Rationale | Not on any register |
| Party 1 › Address › Street | Unit 7/8, Meadow Park, St. Ives |
| Party 1 › Address › Town / city | Cambridgeshire |
| Party 1 › Address › Region (NUTS) | UKH12 |
| Party 1 › Address › Postcode | PE274LG |
| Party 1 › Address › Country | United Kingdom |
| Party 1 › Contact › Name | Victoria Richardson |
| Party 1 › Contact › Email | ccs.procurementteam@nhs.net |
| Party 1 › Role | buyer |
| Party 1 › Link | https://www.cambscommunityservices.nhs.uk/ |
| Party 1 › Classification › Classification 1 › Description | Regional or local authority |
| Party 1 › Classification › Classification 2 › Description | Health |
| Party 2 › Name | Leicestershire Partnership NHS Trust (LPT) |
| Party 2 › Identifier › Legal Name | Leicestershire Partnership NHS Trust (LPT) |
| Party 2 › Identifier › No Identifier Rationale | Not on any register |
| Party 2 › Address › Town / city | Leicestershire |
| Party 2 › Address › Region (NUTS) | UKF2 |
| Party 2 › Address › Country | United Kingdom |
| Party 2 › Role | supplier |
| Party 2 › Link | https://www.leicspart.nhs.uk/ |
| Party 2 › Business size | large |
| Party 3 › Name | Cambridgeshire Community Services |
| Party 3 › Identifier › Legal Name | Cambridgeshire Community Services |
| Party 3 › Address › Street | Unit 7/8, Meadow Park, St. Ives |
| Party 3 › Address › Town / city | Cambridgeshire |
| Party 3 › Address › Postcode | PE27 4LG |
| Party 3 › Address › Country | United Kingdom |
| Party 3 › Contact › Email | ccs.procurementteam@nhs.net |
| Party 3 › Role | Review body |
Buyer
| Name | CAMBRIDGESHIRE COMMUNITY SERVICES NHS TRUST |
Contracts
| Status | active |
| Value › Value | £25,155.65 |
| Value › Currency | GBP |
| Signed | 26 Feb 2026 |