RBGKEW1455 - Catering Services - Kew Gardens

Published 6 Mar 2026

6 Mar 2026

Closed 5 May 2026

Royal Botanic Gardens, Kew

Primary CPV: 55520000 *
Catering services
Location: 🇬🇧 Hounslow and Richmond upon Thames, London
Value: £100,000,000
Contract: 7 years Duration
01/11/2026 31/10/2033
Contract Types: 55 *Hotel, restaurant & retail trade service...
Full CPV Breakdown
SME suitable: Not stated

Publisher Address

Royal Botanic Gardens, Kew,, The Herbarium,, Kew Green, Richmond, TW9 3AQ, United Kingdom · UKI75

Contact

Jo••••• Upgrade to Pro to see pr••••• Upgrade to Pro to see

Award Criteria

Tender offer, design &iInclusivity
Quality assurance & consistency
Peak Demand and Flow Management
Operating Model and Staffing
Business continuity & Experience
Relevant Experience
Environmental Sustainability
Social Value Delivery
Measurement & Improvement
Governance & Performance
Partnership Working
Minimum Guaranteed Return
Concession
Capital Investment

FULL DOCUMENTATION

Related tenders

Royal Botanic Gardens, Kew

All notices from this publisher

Same CPV code

55520000 *

All notices with this CPV code

Reference: RBGKEW1455

Royal Botanic Gardens, Kew is seeking Tenders for the provision of our Day Visitor Catering contract which comprises a single tender package for the operation of six fixed catering outlets, namely The Orangery Restaurant, The Pavilion Bar & Grill, Family Kitchen & Shop, Botanical Brasserie, Victoria Plaza Café, Brentford Gate Kiosk and mobile catering within Kew Gardens. The contract will operate on a fully commercial concession basis wherein the appointed Caterer, under a contract for the relevant areas, shall pay a percentage of sales turnover to the Client by way of a turnover based commission supported by a fixed annual minimum guaranteed sum. For more information about this opportunity, please visit the Delta eSourcing portal at: https://www.delta-esourcing.com/tenders/UK-UK-Richmond:-Catering-services./PZ4AN2GE4F To respond to this opportunity, please click here: https://www.delta-esourcing.com/respond/PZ4AN2GE4F

Full CPV breakdown

55520000 — Catering services (primary)

Notice details

Buyer type: Central government
Competition: Open competition (any supplier can bid)
Contract type: Services
Procurement method: Competitive flexible procedure
Main category: Services
Above threshold: Yes
Legal basis: UKPGA 2023/54
Notice status: Active
Renewal: Contract term 7 years with potential extensions upto 3 years
Submission method: https://www.delta-esourcing.com/tenders/UK-Richmond:-Catering-services./PZ4AN2GE4F
Award decision expected: 3 Aug 2026
Reserved / special regime: Concession
Language: EN
Published: 06 Mar 2026 10:22
Deadline: 05 May 2026 12:00
OCID: ocds-h6vhtk-0663cd
Notice ID: RBGKEW1455

Full notice record

87 details

Everything the publisher included in this notice, organised by section. Contact details hidden: upgrade to Pro to see

Organisations

Name	Royal Botanic Gardens, Kew
Address › Street	Royal Botanic Gardens, Kew,, The Herbarium,, Kew Green
Address › Town / city	Richmond
Address › Postcode	TW9 3AQ
Address › Country	GB
Address › Country	United Kingdom
Address › Region (NUTS)	UKI75
Role	buyer
Classification › Description	Public authority - central government

Buyer

Name	Royal Botanic Gardens, Kew

Tender

Title	RBGKEW1455 - Catering Services - Kew Gardens
Status	active
Item › CPV › Description	Catering services
Item › Delivery › Region (NUTS)	UKI75
Item › Delivery › Country	GB
Item › Delivery › Country	United Kingdom
Value › Value incl. VAT	£100,000,000
Value › Value	£100,000,000
Value › Currency	GBP
Procedure type	open
Procedure	Competitive flexible procedure
Category	services
Special regime	concession
Above threshold	Yes
How to submit	https://www.delta-esourcing.com/tenders/UK-Richmond:-Catering-services...
Submission Terms › Electronic submission	allowed
Submission Terms › Languages	en
Bidding period › End	5 May 2026
Award decision period › End	3 Aug 2026
Lot › Status	active
Lot › Value › Value incl. VAT	£100,000,000
Lot › Value › Value	£100,000,000
Lot › Value › Currency	GBP
Lot › Award criteria › Weighting Description	There are a total of 1,000 points available
Lot › Award criteria › Criterion › Criterion 1 › Type	quality
Lot › Award criteria › Criterion › Criterion 1 › Name	Tender offer, design &iInclusivity
Lot › Award criteria › Criterion › Criterion 1 › Description	Points = 120
Lot › Award criteria › Criterion › Criterion 2 › Type	quality
Lot › Award criteria › Criterion › Criterion 2 › Name	Quality assurance & consistency
Lot › Award criteria › Criterion › Criterion 2 › Description	Points = 70
Lot › Award criteria › Criterion › Criterion 3 › Type	quality
Lot › Award criteria › Criterion › Criterion 3 › Name	Peak Demand and Flow Management
Lot › Award criteria › Criterion › Criterion 3 › Description	Points = 50
Lot › Award criteria › Criterion › Criterion 4 › Type	quality
Lot › Award criteria › Criterion › Criterion 4 › Name	Operating Model and Staffing
Lot › Award criteria › Criterion › Criterion 4 › Description	Points = 60
Lot › Award criteria › Criterion › Criterion 5 › Type	quality
Lot › Award criteria › Criterion › Criterion 5 › Name	Business continuity & Experience
Lot › Award criteria › Criterion › Criterion 5 › Description	Points = 40
Lot › Award criteria › Criterion › Criterion 6 › Type	quality
Lot › Award criteria › Criterion › Criterion 6 › Name	Relevant Experience
Lot › Award criteria › Criterion › Criterion 6 › Description	Points = 50
Lot › Award criteria › Criterion › Criterion 7 › Type	quality
Lot › Award criteria › Criterion › Criterion 7 › Name	Environmental Sustainability
Lot › Award criteria › Criterion › Criterion 7 › Description	Points = 60
Lot › Award criteria › Criterion › Criterion 8 › Type	quality
Lot › Award criteria › Criterion › Criterion 8 › Name	Social Value Delivery
Lot › Award criteria › Criterion › Criterion 8 › Description	Points = 50
Lot › Award criteria › Criterion › Criterion 9 › Type	quality
Lot › Award criteria › Criterion › Criterion 9 › Name	Measurement & Improvement
Lot › Award criteria › Criterion › Criterion 9 › Description	Points = 20
Lot › Award criteria › Criterion › Criterion 10 › Type	quality
Lot › Award criteria › Criterion › Criterion 10 › Name	Governance & Performance
Lot › Award criteria › Criterion › Criterion 10 › Description	Points = 50
Lot › Award criteria › Criterion › Criterion 11 › Type	quality
Lot › Award criteria › Criterion › Criterion 11 › Name	Partnership Working
Lot › Award criteria › Criterion › Criterion 11 › Description	Points = 30
Lot › Award criteria › Criterion › Criterion 12 › Type	price
Lot › Award criteria › Criterion › Criterion 12 › Name	Minimum Guaranteed Return
Lot › Award criteria › Criterion › Criterion 12 › Description	Points = 125
Lot › Award criteria › Criterion › Criterion 13 › Type	price
Lot › Award criteria › Criterion › Criterion 13 › Name	Concession
Lot › Award criteria › Criterion › Criterion 13 › Description	Points = 225
Lot › Award criteria › Criterion › Criterion 14 › Type	price
Lot › Award criteria › Criterion › Criterion 14 › Name	Capital Investment
Lot › Award criteria › Criterion › Criterion 14 › Description	Points = 50
Lot › Contract period › Start	1 Nov 2026
Lot › Contract period › End	31 Oct 2033
Lot › Contract period › Can be extended to	30 Oct 2036
Lot › Can be renewed	Yes
Lot › Renewal › Description	Contract term 7 years with potential extensions upto 3 years
Document › Document 1 › Document type	Conflict of interest
Document › Document 1 › Description	Not published
Document › Document 2 › Document type	Tender notice
Document › Document 2 › Description	Tender notice on Find a Tender
Document › Document 2 › Link	https://www.find-tender.service.gov.uk/Notice/020242-2026
Document › Document 2 › Published	6 Mar 2026

Track this tender

Track this tender in your bid pipeline and set reminders.

See plans