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AWARD
Complete
Software Support & Maintenance for Command and Control
Published 16 Feb 2026
16 Feb 2026
- Primary CPV
-
42961000 *
Command and control system
- Location
- 🇬🇧 Birmingham and the West Midlands conurbation, West Midlands
- Value
- £185,000
- Contract
-
6 months Duration
01/03/2026 31/08/2026
- Contract Types
-
42 *Industrial machineryFull CPV Breakdown
- SME suitable
- Not stated
Publisher Address
Fire Service Headquarters, 99 Vauxhall Road, Birmingham, B7 4HW, United Kingdom · UKG3
Contact
Award Criteria
Not specified
Related tenders
West Midlands Fire and Rescue Authority
All notices from this publisher Same CPV code
42961000 *
All notices with this CPV code
Reference: C5941
This notice is to notify of the award a 6-month contract, from 1 March 2026 - 31st August 2026 to SSS Public Safety Ltd for the provision of urgent continued support and maintenance for the Authority's command and control system, while the implementation of a replacement system takes place.
Awarded to
Full CPV breakdown
- 42961000 — Command and control system (primary)
Notice details
- Buyer type
- Local authority
- Competition
- Direct award (no competition)
- Contract type
- Services
- Winning supplier
- Large company
- Procurement method
- Direct award
- Main category
- Services
- Legal basis
- UKPGA 2023/54
- Notice status
- Complete
- Award status
- Active
- Language
- EN
- Published
- 16 Feb 2026 15:56
- OCID
- ocds-h6vhtk-060d42
- Notice ID
- C5941
Organisations on this notice
SSS Public Safety Ltd
Supplier Large
C/O Nec Software Solutions, Suite 101 1st Floor Imex Centre, 575-599 Maxted Road,, Hemel Hempstead, HP2 7DX, United Kingdom
GB-COH 13052116
Full notice record
56 detailsEverything the publisher included in this notice, organised by section.
Organisations
| Party 1 › Name | West Midlands Fire and Rescue Authority |
| Party 1 › Address › Street | Fire Service Headquarters, 99 Vauxhall Road |
| Party 1 › Address › Town / city | Birmingham |
| Party 1 › Address › Postcode | B7 4HW |
| Party 1 › Address › Country | GB |
| Party 1 › Address › Country | United Kingdom |
| Party 1 › Address › Region (NUTS) | UKG31 |
| Party 1 › Contact › Email | procurement@wmfs.net |
| Party 1 › Role | buyer |
| Party 1 › Link | https://www.wmfs.net/ |
| Party 1 › Classification › Description | Public authority - sub-central government |
| Party 2 › Name | SSS Public Safety Ltd |
| Party 2 › Address › Street | C/O Nec Software Solutions, Suite 101 1st Floor Imex Centre, 575-599 Maxted Road, |
| Party 2 › Address › Town / city | Hemel Hempstead |
| Party 2 › Address › Postcode | HP2 7DX |
| Party 2 › Address › Country | GB |
| Party 2 › Address › Country | United Kingdom |
| Party 2 › Address › Region (NUTS) | UKH23 |
| Party 2 › Contact › Email | sales@sss-publicsafety.com |
| Party 2 › Role | supplier |
| Party 2 › Business size | large |
| Party 2 › VCSEs | No |
| Party 2 › Public service mission organisation | No |
| Party 2 › Sheltered workshop | No |
Buyer
| Name | West Midlands Fire and Rescue Authority |
Tender
| Title | Software Support & Maintenance for Command and Control |
| Description | This notice is to notify of the award a 6-month contract, from 1 March 2026 - 31st August 2026 to SSS Public Safety Ltd for the provision of urgent continued support and maintenance for the Authority's command and control system, while the implementation of a replacement system takes place. |
| Status | complete |
| Procedure type | direct |
| Procedure | Direct award |
| Reason for this procedure | The award of this contract is due to unavoidable delays in the implementation of a replacement command and control system. |
| Lot › Status | complete |
| Document › Document type | Conflict of interest |
| Document › Description | Not published |
Awards
| Status | active |
| Category | services |
| Supplier › Name | SSS Public Safety Ltd |
| Item › CPV › CPV 1 › Description | Command and control system |
| Item › CPV › CPV 2 › Description | Systems support services |
| Item › Delivery › Region (NUTS) | UKG3 |
| Item › Delivery › Country | GB |
| Item › Delivery › Country | United Kingdom |
Contracts
| Title | Support and Maintenance of Command & Control |
| Status | active |
| Contract period › Start | 1 Mar 2026 |
| Contract period › End | 31 Aug 2026 |
| Value › Value incl. VAT | £222,000 |
| Value › Value | £185,000 |
| Value › Currency | GBP |
| Above threshold | Yes |
| Signed | 5 Feb 2026 |
| No Agreed Metrics Rationale | The contract value does not require three KPIs to be set. Service Level Standards have been set to include initial response and resolution times for critical, major, minor and Noef software support. |
| Document › Document type | Contract notice |
| Document › Description | Contract details notice on Find a Tender |
| Document › Link | https://www.find-tender.service.gov.uk/Notice/013971-2026 |
| Document › Published | 16 Feb 2026 |