The provision of the design and delivery of a leadership development training programme

Published 6 Jan 2026

6 Jan 2026

Closed 30 Jan 2026

Financial Ombudsman Service Limited

Primary CPV: 80000000 *
Education and training services
Location: 🇬🇧 Tower Hamlets, London
Value: £230,000
Contract: 2 years Duration
20/02/2026 18/02/2028
Contract Types: 80 *Education & training services
Full CPV Breakdown
SME suitable: Not stated

Publisher Address

Exchange Tower, Harbour Exchange Square, London, E14 9SR, United Kingdom · UKI42

Contact

procurement.enquiries@financial-ombudsman.org.uk

Award Criteria

Not specified

FULL DOCUMENTATION

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Financial Ombudsman Service Limited

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Same CPV code

80000000 *

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Reference: ten_1160

The Financial Ombudsman Service (FOS) is seeking to appoint a suitably experienced provider to design, develop, and deliver a high-quality leadership development programme that aligns with our strategic objectives, values, and leadership behaviours. The successful provider will work in close partnership with our Learning and Development function to ensure the programme is tailored to the unique context and needs of FOS. The scope of services includes: • Collaborating with FOS’s Learning and Development team to design a scalable leadership development programme, fully aligned with our leadership skills framework and organisational context. • Delivering a blended learning experience incorporating in-person, virtual, hybrid, and on-demand modules for defined cohorts, with the aim of reaching up to 108 leaders over the contract duration. • Supplying all necessary learning materials, tools, and digital content to support sustained learning and development. • Working with FOS’ Learning and Development team to implement robust evaluation methods to assess participant experience, capability development, and the overall impact of the programme. • Sharing responsibility with the FOS team for managing and administering all aspects of programme delivery, quality assurance, and evaluation, ensuring adherence to agreed contract costs and timelines. The programme is expected to run over two years with an option to extend for one year, commencing with a pilot phase followed by a full rollout

Full CPV breakdown

80000000 — Education and training services (primary)

Notice details

Buyer type: Local authority
Competition: Open competition (any supplier can bid)
Contract type: Services
Procurement method: Below threshold - open competition
Main category: Services
Above threshold: No
Legal basis: UKPGA 2023/54
Notice status: Active
Renewal: The programme may need to be extended to incorporate additional particpants or additional bespoke training is required
Options: Options for the delivery partber to provide advice and additional design/ content
Submission method: Access to the procurement documents is restricted to: https://procurement.financial-ombudsman.org.uk/web/login.html Locating the tender: 1. Go to ‘Sourcing’ or ‘View Opportunities’ 2. Use the search bar to find the opportunity by its reference number or name. • Project reference: ten_1160 • Name: The provision of the design and delivery of a leadership development training programme 3. Click on the opportunity title to open the tender. 4. Then select ‘Express Interest’ to access documents 5. The system will add the tender to your ‘My Responses’ area. 6. You will now be able to download all tender documents and ask clarification questions. For escalations contact (including project name and reference) : procurement.enquiries@financial-ombudsman.org.uk
Enquiries close: 26 Jan 2026
Reserved / special regime: Light Touch
Language: EN
Published: 06 Jan 2026 10:34
Deadline: 30 Jan 2026 12:00
OCID: ocds-h6vhtk-05ee13
Notice ID: ten_1160

Full notice record

47 details

Everything the publisher included in this notice, organised by section.

Organisations

Name	Financial Ombudsman Service Limited
Address › Street	Exchange Tower, Harbour Exchange Square
Address › Town / city	London
Address › Postcode	E14 9SR
Address › Country	GB
Address › Country	United Kingdom
Address › Region (NUTS)	UKI42
Contact › Email	procurement.enquiries@financial-ombudsman.org.uk
Role	buyer
Classification › Description	Public authority - sub-central government

Buyer

Name	Financial Ombudsman Service Limited

Tender

Title	The provision of the design and delivery of a leadership development training programme
Status	active
Item › CPV › CPV 1 › Description	Education and training services
Item › CPV › CPV 2 › Description	Coaching services
Item › CPV › CPV 3 › Description	Higher education services
Item › CPV › CPV 4 › Description	Training services
Item › Delivery › Region (NUTS)	UK
Item › Delivery › Country	GB
Item › Delivery › Country	United Kingdom
Value › Value incl. VAT	£276,000
Value › Value	£230,000
Value › Currency	GBP
Procedure type	open
Procedure	Below threshold - open competition
Category	services
Special regime	Light touch
Above threshold	No
Submission Terms › Electronic submission	allowed
Bidding period › End	30 Jan 2026
Questions period › End	26 Jan 2026
Lot › Status	active
Lot › Value › Value incl. VAT	£276,000
Lot › Value › Value	£230,000
Lot › Value › Currency	GBP
Lot › Contract period › Start	20 Feb 2026
Lot › Contract period › End	18 Feb 2028
Lot › Contract period › Can be extended to	19 Feb 2029
Lot › Can be renewed	Yes
Lot › Renewal › Description	The programme may need to be extended to incorporate additional particpants or additional bespoke training is required
Lot › Has options	Yes
Lot › Options › Description	Options for the delivery partber to provide advice and additional design/ content
Lot › Award criteria › Description	he evaluation of Tenderers’ Technical Responses and Commercial Responses will be weighted on a technical to commercial ratio of 70:30
Document › Document type	Tender notice
Document › Description	Tender notice on Find a Tender
Document › Link	https://www.find-tender.service.gov.uk/Notice/000554-2026
Document › Published	6 Jan 2026

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