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TENDER Active Services

Lift Servicing and Maintenance Contract (Habinteg)

Published 5 Dec 2025
5 Dec 2025
Closed 20 Jan 2026


Reference: HHA.A.C.25.025 02
Habinteg wishes to invite Tender Responses for the supply of services and works in respect of Lifts across the Habinteg estate to ensure all properties remain compliant, whilst residents remain safe within their homes and facilitate daily activity. The Supplier shall be responsible for all servicing, planned and reactive maintenance of lifts located within properties tenanted by Habinteg. A professionally managed service is to be provided for both Planned and Reactive Maintenance activities. The Supplier shall ensure the availability of qualified on-call personnel to respond to maintenance issues and system failures twenty-four hours a day, seven days a week, throughout the entire calendar year, including public holidays. Habinteg is a registered social housing provider with 50 years' experience building and promoting accessible homes and communities, operating across England. Habinteg has a range of general needs properties built specifically to meet accessible and adaptable requirements of customers. Habinteg supports a wide range of customers including older and disabled people, and families with disabled children.  Habinteg is undertaking an Open Procedure to select a suitable Supplier to deliver the Passenger Lift Servicing and Maintenance Contract to commence 1st August 2026 (an initial three (3) year contract term, with two (2) optional one (1) year extensions, a maximum potential term of five (5) years). The estimated contract value is between £250,000 - £350,000 for the full contract term. Site visit will take place as part of this Tendering Procedure on Tuesday 9th December and attendance must be registered by Friday 5th December through ProContract. Full scope details can be found with the associated tender documents at ProContract. Within the Pricing Schedule of this tender, the Contracting Authority has stated a number of assets/properties that the Supplier will be expected to deliver services to - if this list of assets/properties needs to be modified throughout the contract term, this will be considered a "materialisation of a known risk". The tender deadline for this opportunity is 12pm (noon) on 20th January 2026. Please note that Shared Service for Housing (SSfH) is acting as the managing organisation on behalf of Habinteg for this tender opportunity.

Full CPV breakdown

  • 50750000 — Lift-maintenance services (primary)

Notice details

Buyer type
Local authority
Competition
Open competition (any supplier can bid)
Contract type
Services
Procurement method
Open procedure
Main category
Services
Above threshold
Yes
Legal basis
UKPGA 2023/54
Notice status
Active
Renewal
Please refer to full associated tender documents (Schedule 1 and the ProContract Evaluation Questionnaire)
Submission method
A Tender Response must be submitted via ProContract for the Supplier to be considered for the award of the Contract in the Tendering Procedure. https://procontract.due-north.com/Opportunities/Index?p=18d7f93d-94bb-ef11-8132-005056b64545&v=2 Tender Responses and communications submitted by Suppliers via any other means will be excluded. Suppliers that require any technical assistance in using the portal or have any difficulty registering or logging in, should contact the ProContract helpdesk: o 0330 005 0352 (9am - 5.30pm Mon - Fri) o suppliersupport@proactisservicedesk.com o "Submit a Ticket" to the helpdesk (via https://suppliersupport.proactisservicedesk.com/s/?language=en_US) Full details around submitting a compliant tender can be found within Schedule 1 of the associated tender documents.
Enquiries close
13 Jan 2026
Award decision expected
23 Apr 2026
Covered by GPA
Yes
Language
EN
Published
05 Dec 2025 12:15
Deadline
20 Jan 2026 12:00
OCID
ocds-h6vhtk-05e9ce
Notice ID
HHA.A.C.25.025 02

Organisations on this notice

SHARED SERVICES FOR HOUSING LIMITED
Procuring Entity, Process Contact Point
230 Blackfriars Road, London, SE1 8NW, United Kingdom
Rebecca How
GB-COH 16356505
COOK & ASSOCIATES LIFT CONSULTANTS LIMITED
Procuring Entity
Regis House, 42b Homesadale Road, Bromley, BR2 9LD, United Kingdom
GB-COH 05736712

Everything the publisher included in this notice, organised by section.

Organisations

Party 1 › Name Habinteg Housing Association Limited
Party 1 › Address › Street Chapman House, Unit 1, Adwalton Business Park
Party 1 › Address › Town / city Bradford
Party 1 › Address › Postcode BD11 1DR
Party 1 › Address › Country GB
Party 1 › Address › Country United Kingdom
Party 1 › Address › Region (NUTS) UKE42
Party 1 › Contact › Name Rebecca How
Party 1 › Contact › Email rebeccahow@ssfh.org.uk
Party 1 › Role buyer
Party 1 › Link https://www.habinteg.org.uk/
Party 1 › Classification › Description Public authority - sub-central government
Party 2 › Name SHARED SERVICES FOR HOUSING LIMITED
Party 2 › Address › Street 230 Blackfriars Road
Party 2 › Address › Town / city London
Party 2 › Address › Postcode SE1 8NW
Party 2 › Address › Country GB
Party 2 › Address › Country United Kingdom
Party 2 › Address › Region (NUTS) UKI44
Party 2 › Contact › Name Rebecca How
Party 2 › Contact › Email rebeccahow@ssfh.org.uk
Party 2 › Role › Role 1 Procuring entity
Party 2 › Role › Role 2 Process contact point
Party 2 › Role Details Shared Service for Housing (SSfH) is acting as the managing and contact organisation on behalf of the Contracting Authority for this tender opportunity, carrying out the role as Procurement Consultant.
Party 3 › Name COOK & ASSOCIATES LIFT CONSULTANTS LIMITED
Party 3 › Address › Street Regis House, 42b Homesadale Road
Party 3 › Address › Town / city Bromley
Party 3 › Address › Postcode BR2 9LD
Party 3 › Address › Country GB
Party 3 › Address › Country United Kingdom
Party 3 › Address › Region (NUTS) UKI61
Party 3 › Contact › Email enquiry@cook-associates.co.uk
Party 3 › Role Procuring entity
Party 3 › Role Details Lift Consultants
Party 3 › Link http://www.cook-associates.co.uk

Buyer

Name Habinteg Housing Association Limited

Tender

Title Lift Servicing and Maintenance Contract (Habinteg)
Status active
Item › CPV › Description Lift-maintenance services
Item › Delivery › Delivery 1 › Region (NUTS) UKC
Item › Delivery › Delivery 1 › Country GB
Item › Delivery › Delivery 1 › Country United Kingdom
Item › Delivery › Delivery 2 › Region (NUTS) UKD
Item › Delivery › Delivery 2 › Country GB
Item › Delivery › Delivery 2 › Country United Kingdom
Item › Delivery › Delivery 3 › Region (NUTS) UKE
Item › Delivery › Delivery 3 › Country GB
Item › Delivery › Delivery 3 › Country United Kingdom
Item › Delivery › Delivery 4 › Region (NUTS) UKF
Item › Delivery › Delivery 4 › Country GB
Item › Delivery › Delivery 4 › Country United Kingdom
Item › Delivery › Delivery 5 › Region (NUTS) UKG
Item › Delivery › Delivery 5 › Country GB
Item › Delivery › Delivery 5 › Country United Kingdom
Item › Delivery › Delivery 6 › Region (NUTS) UKH
Item › Delivery › Delivery 6 › Country GB
Item › Delivery › Delivery 6 › Country United Kingdom
Item › Delivery › Delivery 7 › Region (NUTS) UKI
Item › Delivery › Delivery 7 › Country GB
Item › Delivery › Delivery 7 › Country United Kingdom
Item › Delivery › Delivery 8 › Region (NUTS) UKJ
Item › Delivery › Delivery 8 › Country GB
Item › Delivery › Delivery 8 › Country United Kingdom
Item › Delivery › Delivery 9 › Region (NUTS) UKK
Item › Delivery › Delivery 9 › Country GB
Item › Delivery › Delivery 9 › Country United Kingdom
Value › Value incl. VAT £350,000
Value › Currency GBP
Procedure type open
Procedure Open procedure
Category services
Above threshold Yes
Covered by GPA
Submission Terms › Electronic submission allowed
Submission Terms › Languages en
Bidding period › End 20 Jan 2026
Questions period › End 13 Jan 2026
Award decision period › End 23 Apr 2026
Lot › Status active
Lot › Value › Value incl. VAT £350,000
Lot › Value › Currency GBP
Lot › Award criteria › Criterion › Criterion 1 › Type quality
Lot › Award criteria › Criterion › Criterion 1 › Name Quality
Lot › Award criteria › Criterion › Criterion 1 › Description As per procurement documents (see Schedule 1 and the ProContract Questionnaire).
Lot › Award criteria › Criterion › Criterion 1 › Weighting › Weight 60
Lot › Award criteria › Criterion › Criterion 1 › Weighting › Weight type Percentage exact
Lot › Award criteria › Criterion › Criterion 2 › Type price
Lot › Award criteria › Criterion › Criterion 2 › Name Price
Lot › Award criteria › Criterion › Criterion 2 › Description As per procurement documents (see Schedule 1, the Pricing Schedule and the ProContract Questionnaire).
Lot › Award criteria › Criterion › Criterion 2 › Weighting › Weight 40
Lot › Award criteria › Criterion › Criterion 2 › Weighting › Weight type Percentage exact
Lot › Selection Criteria › Criterion › Criterion 1 › Type economic
Lot › Selection Criteria › Criterion › Criterion 1 › Description Please refer to full associated tender documents (Schedule 1 and the ProContract Evaluation Questionnaire).
Lot › Selection Criteria › Criterion › Criterion 2 › Type technical
Lot › Selection Criteria › Criterion › Criterion 2 › Description Please refer to full associated tender documents (Schedule 1 and the ProContract Evaluation Questionnaire).
Lot › Suitable for › SMEs Yes
Lot › Contract period › Start 1 Aug 2026
Lot › Contract period › End 31 Jul 2029
Lot › Contract period › Can be extended to 31 Jul 2031
Lot › Can be renewed Yes
Lot › Renewal › Description Please refer to full associated tender documents (Schedule 1 and the ProContract Evaluation Questionnaire)
Document › Document 1 › Document type Conflict of interest
Document › Document 1 › Description Not published
Document › Document 2 › Document type Bidding documents
Document › Document 2 › Description All documentation can be found within the attachments section of ProContract, with a list of Schedules/Appendices within Schedule 1. https://procontract.due-north.com/Opportunities/Index?p=18d7f93d-94bb-e f11-8132-005056b64545&v=2
Document › Document 2 › Link https://procontract.due-north.com/Opportunities/Index?p=18d7f93d-94bb-...
Document › Document 3 › Document type Tender notice
Document › Document 3 › Description Tender notice on Find a Tender
Document › Document 3 › Link https://www.find-tender.service.gov.uk/Notice/080110-2025
Document › Document 3 › Published 5 Dec 2025
Has Recurrence Yes
Recurrence › Dates › Start 1 Dec 2028
Contract Terms › Financial Terms Please see Schedule 3, Contract (Terms and Conditions).
Amendment › Description Although the original tender deadline was longer than the legislative period required under PA2023 to allow for the Christmas and New Year shutdown, Habinteg has agreed to extend the tender deadline. The new tender deadline will be 12pm (noon) on 20th January 2026. The clarification deadline has also been updated to reflect this extension. The new clarification deadline will be 13th January 2026.
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